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Windows 7 Problem Signature


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AlX3371's Avatar
AlX3371 AlX3371 is offline
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06-Jun-2011, 06:50 PM #1
Exclamation Windows 7 Problem Signature
Hi,

After updating windows 7 when it goes to boot screen I get the following error message:

Your computer was unable to start
Startup repair is checking your system for problems

If problems are found startup repair will fix them automatically. your computer might restatr several time during this process.
No chnages will be made to your persoanl files or information. This might take several minutes.


After several minutes roughly 5 to 6 minutes:

Startup repair cannot repair this computer automatically

View problem details:

Problem Signature
Problem Event Name startupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 10675141
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: corruptfile
OS Version: 6.1.7600.2.0.0.2561
Locale ID: 1033

-----------------------------------------------------------------------------------
Other info: Laptop is brand new only few month old recently purchased from Dell XPS L501X

Does any one know how to resolve the issue or what does the errors mean? THANKS
vive1's Avatar
vive1 vive1 is offline
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06-Jun-2011, 07:24 PM #2
The suggestion at this link seemed to have solved the problem although the person did not explain how they solved it.
http://www.techsupportforum.com/foru...ne-497639.html

Can you startup in safe mode? do you have your windows DvD?
If you can start a command prompt try:
bootrec /RebuildBcd

You can also try
bootrec /fixmbr
bootrec /fixboot

Last edited by vive1; 06-Jun-2011 at 07:45 PM..
AlX3371's Avatar
AlX3371 AlX3371 is offline
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06-Jun-2011, 09:33 PM #3
Can you startup in safe mode? do you have your windows DvD?
Yes.. windows loads OK no problem at all

Trying now...
If you can start a command prompt try:
bootrec /RebuildBcd
You can also try
bootrec /fixmbr
bootrec /fixboot

I just discovered that Windows update has hit and miss MOST OF updates as well.

example 1:
Update for Windows 7 for x64-based Systems (KB2443685)
Installation date: ‎7/‎06/‎2011 12:13 PM
Installation status: Failed
Error details: Code 800F0816
Update type: Important
--------------------------------
AlX3371's Avatar
AlX3371 AlX3371 is offline
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06-Jun-2011, 09:37 PM #4
Results:

bootrec /RebuildBcd >> bootrec is not recognized as an internal or external command, operable program or batch file

You can also try
bootrec /fixmbr >> bootrec is not recognized as an internal or external command, operable program or batch file

bootrec /fixboot >> bootrec is not recognized as an internal or external command, operable program or batch file
vive1's Avatar
vive1 vive1 is offline
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07-Jun-2011, 12:51 PM #5
Use the DVD to go into command prompt.
http://www.bleepingcomputer.com/tuto...torial161.html
AlX3371's Avatar
AlX3371 AlX3371 is offline
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08-Jun-2011, 09:11 AM #6
Windows 7 Problem Signature
I figured out my issue was from windows update so here is what i did:

  1. Open Command Prompt by Start -> Run and type cmd
  2. On the Command Prompt, type net stop wuauserv. This is done so that you will terminate the windows automatic update service to allow us to delete the cache files
  3. Still on the Command Prompt, type cd /d %windir% or cd\windows
  4. Type rd /s SoftwareDistribution
  5. Thats it, the cache has been purged. Now we need to restart the windows automatic update service again. To do that, type net start wuauserv
  6. Or go to this link: http://support.microsoft.com/Default.aspx?kbid=971058

Note
:
  • When i updated windows 7 most updates FAILED so I installed each windows update individually.
  • If individual update fails try it again until it gets installed correctly
  • After several attempts if one particular update fails repeatedly, skip it and move on to the next update.(make sure to restart PC/Laptop after each update)
  • If after restart you get this message: Your computer was unable to start. Startup repair is checking your system for problems WAIT until repair is completed. Go to windows update and continue update.
It is a lengthy process, took me 3 days!!! Laptop is running normally now.

  • IF ALL ELSE FAILS: Refer to Vivie1 comment:

Use the DVD to go into command prompt to repair windows 7 system. (This will only repair your system if there is any damaged or corrupt files).
http://www.bleepingcomputer.com/tuto...torial161.html

Windows 7 Recovery Disc 32-bit (x86) 144MB
Windows 7 Recovery Disc 64-bit (x64) 166MB


GUT LUCK IF YOU HAVE THE SAME PROBLEM.
Over&Out
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vive1 vive1 is offline
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09-Jun-2011, 01:58 PM #7
Great explanation. I'm sure it will help others.
How did you figure out it was windows update.
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