[afitz34]

i got a new computer with windows 7 and it has 64 bit and 32 bit on it when i got it it had no java or direct x or anything like that on it so i installed java and well the first time i got it through google chrome but when i went into command prompt and typed
"java -version" it came up with an error so i uninstalled it and reinstalled it through ie and the version comes up through command prompt now but my javaw.exe program won't open and certain programs from java don't work
i don't know what versions of java to install so that might be the problem?

please help

[haycg]

You should install both 32 bit and 64 bit.
http://java.com/en/download/download_the_latest.jsp
You will see the information with a little looking.

[afitz34]

hold on

[haycg]

The first web site lead to the second and that one leads to the 3 rd
http://java.com/en/download/manual.jsp
On the first website - at the top - Downloads
The second Web site - Click on - all downloads here.

[afitz34]

attatchment

[haycg]

You can take your bug report to java, I've never had any trouble with java myself.
Your bug report says go here. http://java.sun.com/webapps/bugreport/crash.jsp
You can go to the conrol panel - program and features - and remove java and
than reinstall. If your computer is at fault than I guess the Error will return.
I keep my computer clean in a different manner. I keep a clean backup on an exterior
hard drive and I also have an extra hard drive that can be used. (2 hard drives one computer)
I use Acronis True Image to make my backup.

[afitz34]

i have another backup but this computer didnt come with java and there is no real reason to use the backup because i only got this computer in march

[afitz34]

i've fixed this now thank you for your help