Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows 7 Windows 7
Search Search
Search for:
Tech Support Guy > > >

random BSOD - igdkmd32.sys


(!)

tracya's Avatar
tracya tracya is offline
Junior Member with 17 posts.
THREAD STARTER
 
Join Date: Sep 2010
Location: Mississauga (Toronto) ON
29-Jul-2011, 09:58 PM #1
random BSOD - igdkmd32.sys
Hi All,
I'm getting random BSOD with igdkmd.sys mentioned.. I don't get the blue screen long enough to get all the information but I managed to get that.
I have a Lenovo Thinkpad R61i, I used to have XP but I recently replaced it with Win 7. I've been getting these random crashes since the install. Actually it's only sometimes I get the blue screen.. More often it just goes blank and unresponsive and I have to power down manually.
I did a check through the Intel website's driver checker and it says that the driver is up to date. Driver Max also says it is up to date (I think it is the "Mobile Intel(R) 965 Express Chipset" isn't it?) . Lenovo's site and software are useless and don't tell me anything.

Sorry I can't get too technical.. just hoping someone has a simple and painless solution for me.
Thanks in advance .. Tracy
shre's Avatar
shre shre is offline
Computer Specs
Junior Member with 1 posts.
 
Join Date: Jul 2011
Experience: Advanced
30-Jul-2011, 12:41 AM #2
<unauthorised malware removal advice removed >

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. If you'd like to participate in a training program, please contact a Moderator

Last edited by dvk01; 30-Jul-2011 at 05:00 AM..
theghostofme's Avatar
theghostofme theghostofme is offline
Computer Specs
Member with 38 posts.
 
Join Date: Jun 2010
Experience: Intermediate to Advanced
30-Jul-2011, 02:02 AM #3
igdkmd.sys is the Intel Graphics Kernel Mode Driver. Have you recently installed a new driver by any chance? Or have you pretty much left the computer untouched (driver wise) since installing 7? Driver Max may be right the the driver is up-to-date, but the driver itself could be corrupted. It might be necessary to reinstall the driver to get this to stop, but I would need more information on your computer first.

<unauthorisedf malware removal advice removed >

Last edited by dvk01; 30-Jul-2011 at 05:01 AM..
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 46,105 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
30-Jul-2011, 05:14 AM #4
This appears to be a common problem with no definite fix
one alleged cure is
Here's what seemed to work as a fix for the igdkmd32.sys repeat blue screen error on Windows 7:

Go to All Programs | Control Panel | Programs | Uninstall a Program

Select the Intel Graphics Media application (name may be slightly different), select Uninstall, and reboot.

Now, after rebooting (takes a little longer than usual), the native Windows graphics driver will take over. You will have lower resolution (likely 1024*768) but at least you won't have the incessant igdkmd32.sys BSOD.

You can also go to All Programs | Windows Update | Check for Updates - and you will see a new graphics driver there from Intel listed as an important update, but I haven't been brave enough to install it yet.
__________________
Derek Microsoft MVP/Windows - Security | Thespykiller | How to protect yourself and other Security Advice
Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑

Content Relevant URLs by vBSEO 3.3.2