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Executing pogo games after download...blank screen.


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19-Nov-2011, 01:57 PM #1
Exclamation Executing pogo games after download...blank screen.
Hello,

I do not know what the problem is, whether it is with my computer or with pogo. I have always been able to download games from their site without any problems. I have the latest Java, I have no virus on my system. A few weeks ago I went to play one of the games that was previously downloaded from pogo, some that were actually purchased and ran fine, and found a blank screen after double clicking. Just a blank screen that had the name listed (Oberon) and that is it. So I checked all of my other games that worked fine before, and the same situation occurred. So I re-downloaded the games, and still...nothing. I have Norton and just paid for their advanced and contacted their tech site and he remotely completely checked for corrupted files, virus etc. and it is clean.

I then checked to make sure I had the correct Java, and I do. I cleaned out the Java Cache and tried again, and again same problem. Norton said that I would not be able to run any games unless I had service pack three. So I went onto windows and they do not even have a service pack 2 or three for windows 7 home premium edition. And that did not make sense to me since I have always downloaded pogo games and had zero trouble with execution. However, even on games that I had purchased and were on my desktop, could suddenly not be executed into play. Very weird. Below are my specs, and any guidance will be appreciated.

Thanks,

Karen

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4063 Mb
Graphics Card: ATI Mobility Radeon HD 4650, 512 Mb
Hard Drives: C: Total - 468957 MB, Free - 398736 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Norton Internet Security, Updated and Enabled
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21-Nov-2011, 11:06 AM #2
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03-Dec-2011, 09:19 AM #3
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Tags
downloads, pogo games not loading, windows 7 64 bit

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