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fatal error Java Runtime Environment


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Join Date: Sep 2006
Experience: Beginner
01-Dec-2011, 06:04 PM #1
fatal error Java Runtime Environment
I've seen several requests for help on this same issue but no replies or solutions. Is there no one out there with knowledge of what is going on. Please I'm desparate. I just got this new Dell Inspiron with Windows 7. I'm downloading old programs and getting these messages from Java on my desktop:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xe96d0e80, pid=1456, tid=1780
#
# JRE version: 6.0_29-b11
# Java VM: Java HotSpot(TM) Client VM (20.4-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C 0xe96d0e80
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x05548800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=1780, stack(0x02700000,0x02800000)]

siginfo: ExceptionCode=0xc0000005, reading address 0xe96d0e80

Registers:
EAX=0x6d0c0092, EBX=0x00000001, ECX=0x0564d208, EDX=0x00000004
ESP=0x027ffaa0, EBP=0x027ffacc, ESI=0x05548928, EDI=0x0564d208
EIP=0xe96d0e80, EFLAGS=0x00210293

Top of Stack: (sp=0x027ffaa0)
0x027ffaa0: 6d09ccc0 00000000 6d09c780 00000000
0x027ffab0: 027ffb48 00000000 05548928 027ffaa4
0x027ffac0: 027ffb60 6d0c0628 00000001 027ffaf8
0x027ffad0: 76d162fa 00010708 0000981a 0564d208
0x027ffae0: 00000000 6d09c780 dcbaabcd 00000000
0x027ffaf0: 00000000 6d09c780 027ffb70 76d16d3a
0x027ffb00: 6d09c780 00010708 0000981a 0564d208
0x027ffb10: 00000000 701c4df0 027ffc04 027ffbfc

Instructions: (pc=0xe96d0e80)
0xe96d0e60:
[error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

Register to memory mapping:

EAX=0x6d0c0092 is an unknown value
EBX=0x00000001 is an unknown value
ECX=0x0564d208 is an unknown value
EDX=0x00000004 is an unknown value
ESP=0x027ffaa0 is pointing into the stack for thread: 0x05548800
EBP=0x027ffacc is pointing into the stack for thread: 0x05548800
ESI=0x05548928 is an unknown value
EDI=0x0564d208 is an unknown value


Stack: [0x02700000,0x02800000], sp=0x027ffaa0, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0xe96d0e80
C [USER32.dll+0x162fa] gapfnScSendMessage+0x332
C [USER32.dll+0x16d3a] GetThreadDesktop+0xd7
C [USER32.dll+0x177c4] CharPrevW+0x138
C [USER32.dll+0x1788a] DispatchMessageW+0xf

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+52
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x02605400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=4100, stack(0x0b960000,0x0b9b0000)]
0x02603000 JavaThread "Image Animator 0" daemon [_thread_blocked, id=4652, stack(0x08dc0000,0x08e10000)]
0x05703c00 JavaThread "Image Animator 0" daemon [_thread_blocked, id=5568, stack(0x079a0000,0x079f0000)]
0x05564c00 JavaThread "TickTimer" daemon [_thread_blocked, id=5104, stack(0x0a740000,0x0a790000)]
0x05564000 JavaThread "ITimer" daemon [_thread_blocked, id=4804, stack(0x09410000,0x09460000)]
0x05563800 JavaThread "ScrollBar" daemon [_thread_blocked, id=5304, stack(0x0a620000,0x0a670000)]
0x05563400 JavaThread "TextField" daemon [_thread_blocked, id=4748, stack(0x0a590000,0x0a5e0000)]
0x05562c00 JavaThread "ScrollBar" daemon [_thread_blocked, id=3740, stack(0x0a500000,0x0a550000)]
0x05562800 JavaThread "ScrollBar" daemon [_thread_blocked, id=5520, stack(0x0a470000,0x0a4c0000)]
0x05562000 JavaThread "ScrollBar" daemon [_thread_blocked, id=3188, stack(0x0a3e0000,0x0a430000)]
0x05561800 JavaThread "ScrollBar" daemon [_thread_blocked, id=3020, stack(0x0a350000,0x0a3a0000)]
0x05706000 JavaThread "ScrollBar" daemon [_thread_blocked, id=5888, stack(0x0a2c0000,0x0a310000)]
0x05705c00 JavaThread "TickTimer" daemon [_thread_blocked, id=4736, stack(0x0a230000,0x0a280000)]
0x05705400 JavaThread "ScrollBar" daemon [_thread_blocked, id=4336, stack(0x0a1a0000,0x0a1f0000)]
0x05704c00 JavaThread "BadgeStorage" daemon [_thread_blocked, id=3840, stack(0x0a110000,0x0a160000)]
0x0555d800 JavaThread "SocketConnection" daemon [_thread_blocked, id=5704, stack(0x08020000,0x08070000)]
0x05559000 JavaThread "Image Animator 3" daemon [_thread_blocked, id=1232, stack(0x09ff0000,0x0a040000)]
0x05703400 JavaThread "Applet-EventThread" daemon [_thread_blocked, id=6112, stack(0x09380000,0x093d0000)]
0x05702800 JavaThread "Direct Clip" daemon [_thread_blocked, id=4828, stack(0x090b0000,0x09100000)]
0x0555f000 JavaThread "Thread-32" daemon [_thread_blocked, id=5868, stack(0x08d70000,0x08dc0000)]
0x0555e800 JavaThread "Thread-31" daemon [_thread_blocked, id=2652, stack(0x08ce0000,0x08d30000)]
0x0555e400 JavaThread "Thread-30" daemon [_thread_blocked, id=3512, stack(0x08b30000,0x08b80000)]
0x0555dc00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=4324, stack(0x08aa0000,0x08af0000)]
0x0555d000 JavaThread "thread applet-com.pogo.game.client2.ytz.YtzApplet-5" [_thread_in_native, id=4528, stack(0x07f90000,0x07fe0000)]
0x0555bc00 JavaThread "thread applet-com.pogo.game.client2.shell.ShellApplet-4" [_thread_blocked, id=5892, stack(0x07e60000,0x07eb0000)]
0x0555b800 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=5432, stack(0x07d40000,0x07d90000)]
0x0555a400 JavaThread "thread applet-com.pogo.game.client2.shell.ShellApplet-3" [_thread_blocked, id=5732, stack(0x07b00000,0x07b50000)]
0x05559800 JavaThread "AWT-EventQueue-4" [_thread_in_native, id=5176, stack(0x07b90000,0x07be0000)]
0x0555b000 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=5532, stack(0x07560000,0x075b0000)]
0x05559c00 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=3684, stack(0x07a70000,0x07ac0000)]
0x05558c00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=4700, stack(0x07950000,0x079a0000)]
0x05558000 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=1852, stack(0x074d0000,0x07520000)]
0x05557800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=5708, stack(0x07440000,0x07490000)]
0x05553400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3808, stack(0x073b0000,0x07400000)]
0x025eec00 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=5008, stack(0x053c0000,0x05410000)]
0x0554b800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=5480, stack(0x07090000,0x070e0000)]
=>0x05548800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1780, stack(0x02700000,0x02800000)]
0x05548000 JavaThread "AWT-Shutdown" [_thread_blocked, id=5156, stack(0x06e70000,0x06ec0000)]
0x05547800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4696, stack(0x06de0000,0x06e30000)]
0x025f0400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=4036, stack(0x05450000,0x054a0000)]
0x025ee800 JavaThread "Timer-0" [_thread_blocked, id=3636, stack(0x05370000,0x053c0000)]
0x025b2000 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2736, stack(0x051b0000,0x05200000)]
0x0258b000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4044, stack(0x05090000,0x050e0000)]
0x0258a000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=1708, stack(0x05000000,0x05050000)]
0x02589000 JavaThread "Attach Listener" daemon [_thread_blocked, id=5220, stack(0x04be0000,0x04c30000)]
0x02586000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4224, stack(0x04940000,0x04990000)]
0x0257f400 JavaThread "Finalizer" daemon [_thread_blocked, id=4376, stack(0x04b90000,0x04be0000)]
0x0257d800 JavaThread "Reference Handler" daemon [_thread_blocked, id=1896, stack(0x04a00000,0x04a50000)]
0x026fb000 JavaThread "main" [_thread_blocked, id=5980, stack(0x002c0000,0x00310000)]

Other Threads:
0x02541c00 VMThread [stack: 0x02610000,0x02660000] [id=3976]
0x0258d000 WatcherThread [stack: 0x05120000,0x05170000] [id=5132]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 27712K, used 23532K [0x2c5e0000, 0x2e3f0000, 0x2f080000)
eden space 24640K, 83% used [0x2c5e0000, 0x2d9db160, 0x2ddf0000)
from space 3072K, 100% used [0x2e0f0000, 0x2e3f0000, 0x2e3f0000)
to space 3072K, 0% used [0x2ddf0000, 0x2ddf0000, 0x2e0f0000)
tenured generation total 61448K, used 50282K [0x2f080000, 0x32c82000, 0x345e0000)
the space 61448K, 81% used [0x2f080000, 0x3219ab98, 0x3219ac00, 0x32c82000)
compacting perm gen total 12288K, used 5068K [0x345e0000, 0x351e0000, 0x385e0000)
the space 12288K, 41% used [0x345e0000, 0x34ad30d8, 0x34ad3200, 0x351e0000)
ro space 10240K, 51% used [0x385e0000, 0x38b0d0b8, 0x38b0d200, 0x38fe0000)
rw space 12288K, 54% used [0x38fe0000, 0x39679570, 0x39679600, 0x39be0000)

Code Cache [0x02800000, 0x02ae8000, 0x04800000)
total_blobs=1628 nmethods=1389 adapters=173 free_code_cache=30519040 largest_free_block=256

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
0x77ab0000 - 0x77c30000 C:\Windows\SysWOW64\ntdll.dll
0x76670000 - 0x76780000 C:\Windows\syswow64\kernel32.dll
0x76930000 - 0x76976000 C:\Windows\syswow64\KERNELBASE.dll
0x76e00000 - 0x76ea0000 C:\Windows\syswow64\ADVAPI32.dll
0x76780000 - 0x7682c000 C:\Windows\syswow64\msvcrt.dll
0x75200000 - 0x75219000 C:\Windows\SysWOW64\sechost.dll
0x76830000 - 0x76920000 C:\Windows\syswow64\RPCRT4.dll
0x751a0000 - 0x75200000 C:\Windows\syswow64\SspiCli.dll
0x75190000 - 0x7519c000 C:\Windows\syswow64\CRYPTBASE.dll
0x74940000 - 0x7498c000 C:\Windows\system32\apphelp.dll
0x71d10000 - 0x71d9d000 C:\Windows\AppPatch\AcLayers.DLL
0x76d00000 - 0x76e00000 C:\Windows\syswow64\USER32.dll
0x76c70000 - 0x76d00000 C:\Windows\syswow64\GDI32.dll
0x76650000 - 0x7665a000 C:\Windows\syswow64\LPK.dll
0x76a20000 - 0x76abd000 C:\Windows\syswow64\USP10.dll
0x756b0000 - 0x762fa000 C:\Windows\syswow64\SHELL32.dll
0x76420000 - 0x76477000 C:\Windows\syswow64\SHLWAPI.dll
0x75470000 - 0x755cc000 C:\Windows\syswow64\ole32.dll
0x75220000 - 0x752af000 C:\Windows\syswow64\OLEAUT32.dll
0x729a0000 - 0x729b7000 C:\Windows\system32\USERENV.dll
0x749c0000 - 0x749cb000 C:\Windows\system32\profapi.dll
0x74850000 - 0x748a1000 C:\Windows\system32\WINSPOOL.DRV
0x74810000 - 0x74822000 C:\Windows\system32\MPR.dll
0x76990000 - 0x769f0000 C:\Windows\system32\IMM32.DLL
0x75310000 - 0x753dc000 C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9f000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x74dc0000 - 0x74df2000 C:\Windows\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d000000 - 0x6d14c000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x721b0000 - 0x7234e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x72380000 - 0x72400000 C:\Windows\system32\uxtheme.dll
0x6d7e0000 - 0x6d7ef000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x700d0000 - 0x70293000 C:\Windows\system32\d3d9.dll
0x74cb0000 - 0x74cb9000 C:\Windows\system32\VERSION.dll
0x738e0000 - 0x738e6000 C:\Windows\system32\d3d8thk.dll
0x72350000 - 0x72363000 C:\Windows\system32\dwmapi.dll
0x70fb0000 - 0x7106c000 C:\Windows\system32\aticfx32.dll
0x738a0000 - 0x738ab000 C:\Windows\system32\atiu9pag.dll
0x6ee90000 - 0x6f2bd000 C:\Windows\system32\atiumdag.dll
0x6f2e0000 - 0x6f6e9000 C:\Windows\system32\atiumdva.dll
0x74450000 - 0x744a8000 C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
0x6d420000 - 0x6d426000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
0x76300000 - 0x7641d000 C:\Windows\syswow64\CRYPT32.dll
0x76660000 - 0x7666c000 C:\Windows\syswow64\MSASN1.dll
0x76b50000 - 0x76c6a000 C:\Windows\syswow64\WININET.dll
0x76980000 - 0x76983000 C:\Windows\syswow64\Normaliz.dll
0x76ea0000 - 0x77058000 C:\Windows\syswow64\iertutil.dll
0x770e0000 - 0x771f0000 C:\Windows\syswow64\urlmon.dll
0x6d6a0000 - 0x6d6e6000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
0x6d600000 - 0x6d613000 C:\Program Files (x86)\Java\jre6\bin\net.dll
0x752d0000 - 0x75305000 C:\Windows\syswow64\WS2_32.dll
0x77a80000 - 0x77a86000 C:\Windows\syswow64\NSI.dll
0x72640000 - 0x7267c000 C:\Windows\system32\mswsock.dll
0x73850000 - 0x73856000 C:\Windows\System32\wship6.dll
0x6d620000 - 0x6d629000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x72850000 - 0x72858000 C:\Windows\system32\Secur32.dll
0x73440000 - 0x73484000 C:\Windows\system32\dnsapi.DLL
0x72620000 - 0x7263c000 C:\Windows\system32\iphlpapi.DLL
0x71740000 - 0x71747000 C:\Windows\system32\WINNSI.DLL
0x6d230000 - 0x6d27f000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x73860000 - 0x73865000 C:\Windows\System32\wshtcpip.dll
0x738f0000 - 0x738f6000 C:\Windows\system32\rasadhlp.dll
0x73810000 - 0x73848000 C:\Windows\System32\fwpuclnt.dll
0x747b0000 - 0x747ec000 C:\Windows\system32\oleacc.dll
0x74a10000 - 0x74a26000 C:\Windows\system32\CRYPTSP.dll
0x749d0000 - 0x74a0b000 C:\Windows\system32\rsaenh.dll
0x738d0000 - 0x738e0000 C:\Windows\system32\NLAapi.dll
0x72680000 - 0x72690000 C:\Windows\system32\napinsp.dll
0x716c0000 - 0x716d2000 C:\Windows\system32\pnrpnsp.dll
0x716b0000 - 0x716b8000 C:\Windows\System32\winrnr.dll
0x6d790000 - 0x6d79f000 C:\Program Files (x86)\Java\jre6\bin\unpack.dll
0x6d510000 - 0x6d535000 C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d540000 - 0x6d548000 C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x70780000 - 0x707f2000 C:\Windows\system32\DSOUND.dll
0x74ad0000 - 0x74af5000 C:\Windows\system32\POWRPROF.dll
0x764b0000 - 0x7664d000 C:\Windows\syswow64\SETUPAPI.dll
0x755d0000 - 0x755f7000 C:\Windows\syswow64\CFGMGR32.dll
0x752b0000 - 0x752c2000 C:\Windows\syswow64\DEVOBJ.dll
0x71400000 - 0x71439000 C:\Windows\system32\MMDevAPI.DLL
0x711f0000 - 0x712e5000 C:\Windows\system32\PROPSYS.dll
0x73870000 - 0x738a0000 C:\Windows\system32\wdmaud.drv
0x738b0000 - 0x738b4000 C:\Windows\system32\ksuser.dll
0x736e0000 - 0x736e7000 C:\Windows\system32\AVRT.dll
0x706d0000 - 0x70706000 C:\Windows\system32\AUDIOSES.DLL
0x736d0000 - 0x736d8000 C:\Windows\system32\msacm32.drv
0x74da0000 - 0x74db4000 C:\Windows\system32\MSACM32.dll
0x736c0000 - 0x736c7000 C:\Windows\system32\midimap.dll
0x753e0000 - 0x75463000 C:\Windows\syswow64\CLBCatQ.DLL
0x6d440000 - 0x6d465000 C:\Program Files (x86)\Java\jre6\bin\jpeg.dll
0x76920000 - 0x76925000 C:\Windows\system32\PSAPI.DLL

VM Arguments:
jvm_args: -D__jvm_launched=12857593328 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\ javaws.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Xmx128m -Dsun.plugin2.jvm.args=-D__jvm_launched=12857593328 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~2\\\\Jav a\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plu gin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true --- -- -Xmx128m
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid5380_pipe3,read_pipe_name=jpi2_pid5380_pipe2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Wind ows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Dell\DW WLAN Card;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\DLLShared\;C:\Program Files (x86)\Roxio\OEM\AudioCore\
USERNAME=tulsigirl
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 6 Stepping 3, AuthenticAMD



--------------- S Y S T E M ---------------

OS: Windows 7 , 64 bit Build 7601 Service Pack 1

CPU:total 2 (2 cores per cpu, 1 threads per core) family 16 model 6 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, popcnt, mmxext, 3dnow, 3dnowext, lzcnt, sse4a

Memory: 4k page, physical 3928012k(1950948k free), swap 7854176k(5225088k free)

vm_info: Java HotSpot(TM) Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)

time: Tue Nov 29 11:09:14 2011
elapsed time: 110 seconds

I'M NOT COMPUTER LITERATE AND DESPERATE FOR HELP. Anyone out there who has any knowledge of what's going on and what I can do to repair my new machine?
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