[alvinthegreat]

Hi, i'm new to the forum and i need help with my toshiba a205-s4577.

it was working fine for the past year and months that i have used it and then one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again... thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!

is there someone who can give me an advice on this? is this somehow caused by dust accumulating inside the laptop? or is it already busted?

[Ditrich]

Hello and welcome,

... it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors.

This sounds typical for a video card that bit the dust.

If you have anything inside c:\windows\minidump, copy the .dmp files out, zip them and attach with your next post here.

[alvinthegreat]

Originally Posted by Ditrich

This sounds typical for a video card that bit the dust.

really? the laptop only has a shared video. does that count for having a video card? i will check it out later as I am not home yet..
and, would a simple cleaning suffice to fix this issue?

[Ditrich]

Originally Posted by alvinthegreat

really? the laptop only has a shared video. does that count for having a video card? i will check it out later as I am not home yet..
and, would a simple cleaning suffice to fix this issue?

Really?

- Yes, sometimes and quite often.

would a simple cleaning suffice to fix this issue?

- Most likely not.

the laptop only has a shared video. does that count for having a video card?

- Shared video does count for VGA, such as Intel GMA with shared RAM. It could also be bad ram since it's shared. If you attach a few recent .dmp files it will give us a little more information on your problem.

[alvinthegreat]

ohhh.. okay.. will immediately do so as soon as i get home.

[alvinthegreat]

@Ditrich, i have tried last night but i haven't encountered the blue screen so i can't get the error codes... i guess i can't always get the blue screen. but whenever it freezes or crashes, the screen will display a distorted image or a random pattern or sometimes, it doesn't display anything at all and other times, it display a blue square somewhere in the black screen.

[alvinthegreat]

hi Ditrich, can you help me with this one..... another laptop toshiba satellite c655 s5128 suudenly froze and then bluescreen... the laptop restarted on its own.. then after getting to windows desktop, A message displayed saying that windows just recovered from an error with the following details.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA800789FAA0
BCP3: FFFFFA800789FB00
BCP4: 0000000004060002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011312-25693-01.dmp
C:\Users\Rain\AppData\Local\Temp\WER-61479-0.sysdata.xml


any idea what happened???? really appreciate your help!

[alvinthegreat]

Attached are the files mentioned in the error.