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Solved: Unable to Install Windows 7 Professional or Windows XP


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ferretmochalatte's Avatar
ferretmochalatte ferretmochalatte is offline
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Join Date: Feb 2012
Experience: Intermediate
27-Feb-2012, 08:18 PM #1
Unhappy Solved: Unable to Install Windows 7 Professional or Windows XP
Hey everyone,
I am coming across a problem with installing Windows on my new build.

I am unable to install Windows 7 or XP on my new build.

I own a Windows 7 Professional 64-Bit Disc and the XP Disc is from my old PC.

After choosing to boot from my optical drive, I receive a Windows Boot Manager scree that tells me that Windows has encountered a problem communicating with a device connected to your computer.

Status: 0xc00000e9

I have tried the following:

► Rebooting my PC and only having my SSD connected to my MB (no beeps)
► Rebooting my PC and only having my HDD connected to my MB (no beeps)
► Trying both of my HDDs connected to my MB (no beeps)
► Having both of my HDDs disconnected. (no beeps)
► Trying to install Windows XP, but I received a similar error (no beeps)
► Changed the SATA mode in my BIOS from ACHI to IDE - (my pc then made loud, rapid, and continuous beeps)

Do I have to send my drives back for an RMA or is my MB bad?

Everything is powering on, but I do not know what the problem is.

Could it be my SATA 6GB/s cables?

Build:
Motherboard: ASUS P8 Z68-V/Gen 3
Processor: Intel i5 2500k
Memory: G.Skill 4GB x 2 DDR3 PC12800
Graphics Card: Nvidia GTX 560ti
PSU: Corsair HX850
Optical Drive: Samsung 12X S-ATA Blu Ray Drive
SSD: Crucial M4 128 GB → SATA III → SATA 6GB/s
HDD: WD Caviar Blue 500 GB → 16MB cache → 7200 RPM → SATA 6GB/s

Many thanks in advance!
pip22's Avatar
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Join Date: Nov 2004
Location: England, UK
Experience: Intermediate
28-Feb-2012, 12:05 PM #2
No good RMA'ing the hard drive until you test it with the manufacturer's diagnostic software so you have some ammo to fire at them should they give you the runaround and blame something else. And if it does check out okay when you test it, no point RMA'ing anyway.

You'll need to test it with the DOS version (that is, from a bootable CD). The links are here: http://www.tacktech.com/display.cfm?ttid=287
DoubleHelix's Avatar
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Join Date: Dec 2004
28-Feb-2012, 12:17 PM #3
Quote:
Originally Posted by ferretmochalatte View Post
Hey everyone,
I am coming across a problem with installing Windows on my new build.

I am unable to install Windows 7 or XP on my new build.

I own a Windows 7 Professional 64-Bit Disc and the XP Disc is from my old PC.

After choosing to boot from my optical drive, I receive a Windows Boot Manager scree that tells me that Windows has encountered a problem communicating with a device connected to your computer.

Status: 0xc00000e9

I have tried the following:

► Rebooting my PC and only having my SSD connected to my MB (no beeps)
► Rebooting my PC and only having my HDD connected to my MB (no beeps)
► Trying both of my HDDs connected to my MB (no beeps)
► Having both of my HDDs disconnected. (no beeps)
► Trying to install Windows XP, but I received a similar error (no beeps)
► Changed the SATA mode in my BIOS from ACHI to IDE - (my pc then made loud, rapid, and continuous beeps)

Do I have to send my drives back for an RMA or is my MB bad?

Everything is powering on, but I do not know what the problem is.

Could it be my SATA 6GB/s cables?

Build:
Motherboard: ASUS P8 Z68-V/Gen 3
Processor: Intel i5 2500k
Memory: G.Skill 4GB x 2 DDR3 PC12800
Graphics Card: Nvidia GTX 560ti
PSU: Corsair HX850
Optical Drive: Samsung 12X S-ATA Blu Ray Drive
SSD: Crucial M4 128 GB → SATA III → SATA 6GB/s
HDD: WD Caviar Blue 500 GB → 16MB cache → 7200 RPM → SATA 6GB/s

Many thanks in advance!
You cannot install Windows XP if the license came with another computer. You can use the Windows 7 license if it was not purchased with another computer and was not used previously on another computer or is a full retail license and the previous install has been removed.

Once you get the hardware issues sorted out, you want to be sure you have a legal operating system you can install and activate.
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Tags
installation error, new build, windows 7 64 bit, windows xp sp3 install

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