Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Search Search
Search for:
Tech Support Guy > > >

BSOD - Intermittent resetting - 0x7F, 0xD1.


(!)

stevelee89's Avatar
stevelee89 stevelee89 is offline
Computer Specs
Member with 1 posts.
THREAD STARTER
 
Join Date: May 2012
Experience: Beginner
11-May-2012, 08:07 AM #1
Unhappy BSOD - Intermittent resetting - 0x7F, 0xD1.
Hi,

I have an Advent Roma 2001, Celeron(R) Dual-Core CPU T3100 @ 1.90GHz, 3.00GB Ram. Have had this laptop for 11 months now and has had errors for 10. My mum uses this laptop to work from home. The laptop will reset itself 6/7 times a day for no reason - there is no pattern to what is causing the errors. I have used Win DBG (x86) to read the stop codes and it is throwing up ntkrnlpa.exe, livemouclass.sys and halmacpi.dll as the main culprits. I have also run an over night (8 pass) memory test and it returned with no errors. I have taken it into PC World and they (apparently) ran their tests and said that it wasn't a hardware issue. I have manually checked the drivers to ensure that they are all up to date which I believe that they are. Also tried verifier.exe to assess the situation with regards to the drivers and no crash. I've seemingly tried everything that I can think of ... can anybody help me out? Have Attached pictures of blue screen view and winDBG of latest BSOD is below.

Cheers,
Steve




*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {b, 0, 0, 0}

TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
Probably caused by : ntkrpamp.exe ( nt!KiSystemFatalException+f )

Followup: MachineOwner
---------

1: kd> !analyze -v
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000b, EXCEPTION_SEGMENT_NOT_PRESENT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------

TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2

BUGCHECK_STR: 0x7f_b

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 82e8be1a to 82e55d2b

STACK_TEXT:
807e0cb4 82e8be1a badb0d00 00000000 00000000 nt!KiSystemFatalException+0xf
807e0d24 00000000 0000000e 00000000 87111625 nt!KiIdleLoop+0x1a


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiSystemFatalException+f
82e55d2b c3 ret

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiSystemFatalException+f

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4f5583be

FAILURE_BUCKET_ID: 0x7f_b_nt!KiSystemFatalException+f

BUCKET_ID: 0x7f_b_nt!KiSystemFatalException+f

Followup: MachineOwner
---------
Attached Thumbnails
BSOD - Intermittent resetting - 0x7F, 0xD1.-bluescreenview.jpg  
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
0x7f, bsod, halmacpi.dll, livemouclass.sys, ntkrnlpa.exe

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑