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Slow computer & Past of BSOD


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LegendPB LegendPB is offline
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15-May-2012, 02:26 PM #1
Slow computer & Past of BSOD
Hey, first post here and wondering if you guys could provide me with some help.

I would like to point out that:

I've traced them all back to the 'ntoskrnl.exe' file, except for the most recent which was caused by: 'dxgmms1.sys' yet I cannot find the file on my computer.

The path directory for ntoskrnl is C:\Windows\System32

I also came up with hits for iastor.sys not being digitally signed, it was last modified in 2011.

Also doing a scan on drivers I found 10 drivers to be outdated. I will update them.

Also some more info: my FPS in games is unreliable, in Starcraft 2 on max settings it can go from 60 to 5 very quickly and quite frequently. Also in Combat arms I would have lag spikes every few minutes.

Specs:

OS - Vista/ Windows 7 ? Windows 7
x86 (32-bit) or x64 ? x64
What was original installed OS on system? Windows 7
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM version
Age of system (hardware) 1 year
Age of OS installation - have you re-installed the OS? Yes, 2 months ago.
CPU - Alienware
Video Card - NVidia GeForce 460xm
MotherBoard - Alienware m17xr3 motherboard

If you need any more info or access to my computer to help I would gladly do so.

Thanks

EDIT: updated all drivers.

Last edited by LegendPB; 15-May-2012 at 02:30 PM.. Reason: More info
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zigzag3143 zigzag3143 is offline
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15-May-2012, 11:06 PM #2
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.


If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
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LegendPB LegendPB is offline
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16-May-2012, 03:57 PM #3
Hmm the DMP files were just there, I will re-search for them.

Would like to point out that many of the problems were fixed when I updated my drivers, I can always just use the default graphics card as was suggested somewhere else to fix the starcraft FPS.

Last edited by LegendPB; 16-May-2012 at 04:03 PM..
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zigzag3143 zigzag3143 is offline
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18-May-2012, 07:25 PM #4
Let us know if you need help.
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LegendPB LegendPB is offline
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19-May-2012, 03:13 AM #5
Yeah, I still need help, it hasn't been fixed yet.
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zigzag3143 zigzag3143 is offline
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19-May-2012, 04:34 PM #6
If it is still crashing please upload the DMP files
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19-May-2012, 09:26 PM #7
That's the problem, it is no longer crashing; it hasn't crashed since I updated drivers. Right now it is just slow. Also, CCleaner deleted the DMP files.
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zigzag3143 zigzag3143 is offline
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20-May-2012, 04:22 AM #8
Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
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LegendPB LegendPB is offline
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20-May-2012, 08:58 PM #9
Here they are
Attached Files
File Type: zip Errors.zip (120.7 KB, 35 views)
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zigzag3143 zigzag3143 is offline
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20-May-2012, 09:45 PM #10
Several things in event viewer. I suspect the freezes are network related as there are tons of DHCP timeouts. What is your network setup?

Also less frequently is disk controller errors. Run chkdsk to confirm or deny.

http://www.sevenforums.com/tutorials...isk-check.html



Finally there are many errors with an app called Engine.exe
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LegendPB LegendPB is offline
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20-May-2012, 10:04 PM #11
K, Engine.exe is Combat Arms and it crashes if you minimize too much.

Network setup: http://www.actiontec.com/products/product.php?pid=191 Gateway.

I have highspeed internet from telus.
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LegendPB LegendPB is offline
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24-May-2012, 07:03 PM #12
bump. Still not working.
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24-May-2012, 08:20 PM #13
Could be the graphics.



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27-May-2012, 01:03 AM #14
bump... still occurring.
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