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Solved: crashes W7


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rupelke's Avatar
rupelke rupelke is offline
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13-Jun-2012, 02:11 PM #1
Solved: crashes W7
Hey guys!

I have this problem for a while now and i searched everywhere on the internet to find a solution but nothing
so i want to try it here.
my problem is that almost every program on my pc crashes, also games.
first i tought it was because of the warmth but it isn't i think.
and most of all the crashes of flash on sites kills me, really it is so annoying!
i hope someone of you can help me
Thanks!

my specs are:

W7 ultimate 64-bit SP 1
4GB RAM
AMD ATHLON 64 x2 dual core processor 6000+ 3,11 ghz
ATI RADEON HD5750 1gb
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13-Jun-2012, 02:20 PM #2
Howdy,

When you say crashes what do you mean ...blue screens, freezes, shuts down?

And is this when on the Web or something off line?
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rupelke rupelke is offline
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13-Jun-2012, 02:53 PM #3
With crashes i mean freezes and then message that it doesn't respond and i have to shut it down.
Mostly with the message appcrash.
And yes it also happens offline.

Thank you for your response!
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13-Jun-2012, 03:28 PM #4
Please tell us more about the PC laptop or desktop

Try this link to download a small program from this site that will tell you most of the specs we need

TSG System Information Utility
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rupelke rupelke is offline
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13-Jun-2012, 04:07 PM #5
here you go

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, AMD64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 715402 MB, Free - 387412 MB;
Motherboard: ASRock, N61P-S
Antivirus: Microsoft Security Essentials, Updated and Enabled
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13-Jun-2012, 04:11 PM #6
How have you checked it is not heat?
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13-Jun-2012, 04:19 PM #7
because the case is open, there is a big fan on the processor, a built-in fan from graphics card + an extern fan right on the graphics card + a big "human" fan on the entire pc so i don't it is the heat ? graphics card always with the fan on +- 38 degree
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13-Jun-2012, 04:39 PM #8
Understood... makesure you don't blow it away.

Have you ran some scans for infections?
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13-Jun-2012, 04:43 PM #9
haha
yes i have scanned it with microsoft essentials, advanced system care and tuneup utilities and nothing found except some little problems
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13-Jun-2012, 04:53 PM #10
You can try uninstalling the video driver from Device manager and restart the PC and it will find it and reinstall it.

Go Start>>Right click Computer>>Properties>>Device Manager..then click the small arrow next to Video Adapters then click on your video card then Driver tap and choose Uninstall
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13-Jun-2012, 05:01 PM #11
i already did that and i didn't help but i think there is a problem with ati also because it said there was an update so i did it and it went from version 12.3 to 12.4 but the program itself keeps saying that the version still 12.3 is.
i have already searched it on the internet and some people also has this problem.
but i don't think that is the main problem ?
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13-Jun-2012, 05:07 PM #12
So after the freeze you restart and it is OK for a bit?
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13-Jun-2012, 05:14 PM #13
yes then is it ok but not for long.
sometimes it works well like now, but only if i turn on the big fan.
but i can't believe that it is just the heat.
also for flash and programs ? for games ok because it uses a lot of memory.
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13-Jun-2012, 05:18 PM #14
Try this

Download and install hwmonitor
and see what the temps etc are. Download the 1.19 setup, english on the righthand side.
....take a reading when not running the game or programs CPU(core) and GPU Video card and post them. (Just a screenshot of results is fine)

Then run the game or any other intensive program for awhile and take another reading post the results
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13-Jun-2012, 05:45 PM #15
this is when he is doing nothing. ( see attachment)
and is it normal that the program really slows down the pc ?
and one more lttle question i have on startup 67 processes running, isn't that much ? and i have almost unchecked every service for startup
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Solved: crashes W7-heat.jpg  
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