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Computer Freezes randomly after downloading Adobe Flash Player 11


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nikki575's Avatar
nikki575 nikki575 is offline
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Join Date: Jun 2012
22-Jun-2012, 05:01 PM #1
Red face Computer Freezes randomly after downloading Adobe Flash Player 11
After beening pestered to the point of no return I downloaded Adobe Flash Player 11. Now no matter what I do the computer keeps freezing. reimage scanning states that the list below have crashed recently.

1. Microsoft-Windows-capi2
2. Microsoft(c) Register Server
3. Windows Backup
4. System Restore

Crashes occur mostly with videos and games. I have updated all drivers, etc....

Below is what has been requested by your forum

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Phenom(tm) II X4 955 Processor, x64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 3327 Mb
Graphics Card: ATI Radeon HD 4200, 368 Mb
Hard Drives: C: Total - 953859 MB, Free - 848627 MB;
Motherboard: ASUSTeK Computer INC., M4A785TD-V EVO
Antivirus: Norton Internet Security, Updated and Enabled
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
22-Jun-2012, 05:06 PM #2
Howdy,

If this was not long ago you could try System Restore to a date before you installed it

Restore PC to an Earlier Date & Time

Go Start>>All Programs>>Accessories>>System Tools>>System Restore
  • Click in the radio button Choose a different restore point
  • Click Next
  • put a tick in Show more restore points
  • Pick a Date before this happened
  • Click Next
This should restore the PC to that time & date
nikki575's Avatar
nikki575 nikki575 is offline
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Join Date: Jun 2012
22-Jun-2012, 05:14 PM #3
Computer freezing randomly
No, this has been happening for a while.
That is why I downloaded the Adobe upgrade, hoping it would solve the problem.

Thanks
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
22-Jun-2012, 05:18 PM #4
Have you check for dust build up in the PC that might be making things run too hot?
C141's Avatar
C141 C141 is offline
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Join Date: Jun 2011
Location: Pacific Northwest
Experience: Intermediate
22-Jun-2012, 05:50 PM #5
Adobe and Mozilla unable to fix Flash video crash problem

http://www.bbc.com/news/technology-18495965
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
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