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No admin access in win7


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happydoug's Avatar
happydoug happydoug is offline
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Join Date: Jun 2012
Experience: Intermediate
27-Jun-2012, 11:21 PM #1
No admin access in win7
When I try to log in as administrator I get,"your account has been disabled. Please see your system administrator". The user account control window opens but you can only click "no". How do I access the administrator?? This all started after I used recovery discs to get rid of lock up/freezing on start up.

I have a toshiba satellite L505D-GS6000 windows 7.
davehc's Avatar
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Join Date: Oct 2006
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27-Jun-2012, 11:51 PM #2
Your Admin account cannot be disabled, unless another account has been created with higher authority.
But try this:
Boot the computer, and tap the "F8" key as you are booting.
Select "Safe Mode with networking" from the boot menu.
If you can now log in to windows, with your personal account that holds the administrator access,
open a command window. At the command prompt type net user administrator /active
Log out and log back in as administrator.
With this option, you should now be able to correct the problem through the user accounts. Otherwise, I would suggest you create another account and log in to that. It would be wise to disable the "Global" admin account again, when you have sorted the problem, as it leaves your security a little weaker.
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