[KylaCiv]

Please help me....I am trying to download mozilla firefox to use instead of explorer....it keeps telling me to check my proxy settings or my internet....my internet is running fine.....how do I get this freeware on my computer? What is required to download? Please help me! Thank You ==Kyla

[Ihatecats]

Right click and run as admin for these tools.

Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.

[KylaCiv]

Farbar Service Scanner Version: 02-07-2012
Ran by Jay (administrator) on 05-07-2012 at 20:01:09
Running from "C:\Users\Jay\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OGSLT8YS"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
LAN connected.
Attempt to access Google IP returned error: Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors
IE proxy is enabled.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

[Ihatecats]

Seeing some issues with your connection once you get me the minitoolbox log we can start,.

[KylaCiv]

I tried the minitoolbox thing and it was doing something, now I had an error pop up saying line 5838 error?? Variable used without being declared?

[KylaCiv]

It stated something about c:/temporary internet files/minitoolbox.exe?

[KylaCiv]

Any suggestions on what could be wrong and how to fix this problem? Ive tried minitoolbox again and its not working on my sytem?

[Ihatecats]

Can you try and run it with your antivirus disabled

[KylaCiv]

how do i do that? I dont even think my antivirus works as its expired?

[Ihatecats]

Uninstall your current Antivirus and install avast.,
http://download.cnet.com/Avast-Free-...=dl&tag=button

See how that goes and if it does not work then try in safe mode with networking