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BSOD - Causes?


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greeneyes879's Avatar
greeneyes879 greeneyes879 is offline
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Member with 19 posts.
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Join Date: Jun 2008
Experience: Intermediate
14-Jul-2012, 01:39 PM #1
BSOD - Causes?
I feel as though I've been getting the BSOD on a monthly basis, but in reality it has been every few months. My computer hasn't been as responsive as it once was (but it's also 4+ years old), but I need it to last me a bit longer, if at all possible.

Can someone decipher the dump files for me, please? I'm worried that I'm going to need to replace everything sooner rather than later.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4028 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1790 Mb
Hard Drives: C: Total - 461899 MB, Free - 199017 MB; D: Total - 14999 MB, Free - 6281 MB;
Motherboard: Dell Inc., 0D176M
Antivirus: Symantec Endpoint Protection, Updated and Enabled

==================================================
Dump File : 071412-38657-01.dmp
Crash Time : 7/14/2012 1:06:58 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000064
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0572dbbe
Caused By Driver : netw5v64.sys
Caused By Address : netw5v64.sys+aabbe
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071412-38657-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 282,184
==================================================

==================================================
Dump File : 032812-97453-01.dmp
Crash Time : 3/28/2012 6:22:03 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`03d294a0
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`07b9b690
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cd40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7cd40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\032812-97453-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 701,080
==================================================

==================================================
Dump File : 012112-59529-01.dmp
Crash Time : 1/21/2012 12:24:49 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`03d0e060
Parameter 3 : fffff800`00b9c4d8
Parameter 4 : fffffa80`03faa010
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012112-59529-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 673,872
==================================================

==================================================
Dump File : 121311-29234-01.dmp
Crash Time : 12/13/2011 3:35:31 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffffa84`0652200e
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`04138ad7
Caused By Driver : netw5v64.sys
Caused By Address : netw5v64.sys+faad7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\121311-29234-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 278,040
==================================================

==================================================
Dump File : 090411-126672-01.dmp
Crash Time : 9/4/2011 6:21:32 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 00000000`00000007
Parameter 2 : 00000000`00001097
Parameter 3 : 00000000`040d0016
Parameter 4 : fffffa80`079e4170
Caused By Driver : netw5v64.sys
Caused By Address : netw5v64.sys+c515
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090411-126672-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 277,984
==================================================
greeneyes879's Avatar
greeneyes879 greeneyes879 is offline
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Member with 19 posts.
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Join Date: Jun 2008
Experience: Intermediate
16-Jul-2012, 11:37 PM #2
Any suggestions on how to prevent the blue screen from happening again?
thomas_symantec's Avatar
thomas_symantec thomas_symantec is offline
Member with 7 posts.
 
Join Date: Aug 2011
17-Jul-2012, 10:22 AM #3
Hello, Your recent BSOD may be related to an issue that appeared after a signature update. See the following KB for full information.

SEP 12.1 Win XP Users Experiencing Blue Screen when running Proactive Threat Protection Definitions July 11th 2012 rev 11.

http://www.symantec.com/business/sup...&id=TECH192811
blues_harp28's Avatar
Trusted Advisor with 15,871 posts.
 
Join Date: Jan 2005
Location: London England
17-Jul-2012, 05:57 PM #4
netw5v64.sys
http://systemexplorer.net/db/netw5v64.sys.html
Do not run any scans from the above website.

Run the driver scan at Intel.
Intel® Driver Update Utility
http://www.intel.com/p/en_US/support/detect/
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