Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows 7 Windows 7
Search Search
Search for:
Tech Support Guy > > >

Solved: Interrupted Windows Update


(!)

Grazes's Avatar
Grazes Grazes is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Jul 2012
14-Jul-2012, 06:59 PM #1
Solved: Interrupted Windows Update
I was installing window updates when I accidentally shut my laptop off before it finished updating. Now, whenever I turn my laptop on, it displays "Windows File Error". Safe Mode, Startup Repair, and System Restore do not work. Help?
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,678 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
14-Jul-2012, 09:20 PM #2
Do you have the Windows disk or did you make your recovery disks when you first got your computer? Sounds like you might need to install Windows again.
Also, you might have a Recovery partition on that laptop. Can you give us the make and model # so the Tech's can give you advice?
Grazes's Avatar
Grazes Grazes is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Jul 2012
14-Jul-2012, 09:34 PM #3
I have the Windows CD.

It's a Dell Inspiron N5110
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,678 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
14-Jul-2012, 09:51 PM #4
Great, lets wait for one of the great Tech's in here who know your computer and can help you through this How long have you had this computer?
Grazes's Avatar
Grazes Grazes is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Jul 2012
15-Jul-2012, 01:15 AM #5
About 5 months
captainron276's Avatar
captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
Computer Specs
Member with 3,678 posts.
 
Join Date: Sep 2010
Location: TN
Experience: Intermediate
15-Jul-2012, 01:32 AM #6
I would give it another day here and see what happens. Hopefully one of the Tech's can help you out. If not, I would call Dell support since it is still under warranty.

Good luck

Capt
Ihatecats's Avatar
Ihatecats Ihatecats is offline
Account Disabled with 359 posts.
 
Join Date: Jun 2012
15-Jul-2012, 12:30 PM #7
MANUAL FIX TO WINDOWS UPDATE LOOP

1. Insert the Recovery/Install DVD into the computer
2. Boot off of the DVD. When you first start your computer, the first screen you see should give you the key combination to press to enter a 'multi-boot' menu. On Dell's this key is F12 but it varries by each manufacturer. Once you find it and are at the multiboot menu, choose to boot of CD/DVD
3. When prompted (after it has booted to the CD/DVD) choose "repair my computer" and enter the command prompt
4. Type C: (with colon) and press enter
5. Then type cd c:\windows\winsxs and press enter
6. Then type del pending.xml and press enter
7. Restart your computer

That should kill any pending updates.

This fix is for vista/7
Ihatecats's Avatar
Ihatecats Ihatecats is offline
Account Disabled with 359 posts.
 
Join Date: Jun 2012
16-Jul-2012, 06:55 PM #8
Grazes I noticed that you marked your thread as solved did what I suggested help?
Grazes's Avatar
Grazes Grazes is offline
Member with 4 posts.
THREAD STARTER
 
Join Date: Jul 2012
16-Jul-2012, 07:34 PM #9
Well, it didn't work but I needed to use the computer so I reset it to factory settings.
Ihatecats's Avatar
Ihatecats Ihatecats is offline
Account Disabled with 359 posts.
 
Join Date: Jun 2012
16-Jul-2012, 07:34 PM #10
Thanks for letting us know.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
interrupted, windows 7, windows update

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑