Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows 7 Windows 7
Search Search
Search for:
Tech Support Guy > > >

Solved: Error 1612: The installation source for this product is not available


(!)

zanonymousz's Avatar
zanonymousz zanonymousz is offline
Member with 14 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
19-Jul-2012, 09:34 PM #1
Solved: Error 1612: The installation source for this product is not available
My laptop is running on windows 7 64 bit and it has microsoft office 2010 starter pack built in. One day my co-worker gave me a CD to install a full version of microsoft office 2010. I thought 'why not?' but after the installation, it asked for product key which I do not have so I uninstalled it (not knowing it will affect my pre-installed microsoft office 2010 starter pack).

Days after I uninstalled the microsoft office (full version), I went to click on microsoft word (starter pack), and it needs a product key (it was pre-installed so there's no way for me to know the product key) and in the end I decided to uninstall it so I can install other working version of microsoft office. It probably leaves trail of registry maybe on the inside and also it has drive Q which I can do nothing about. So, I used "YourUninstaller" to completely remove anything related to 'microsoft office' and it did remove everything but when I tried to re-install different version (or even the same version) of microsoft office, it WON'T let me do it. I kept on getting errors, fed-up with the errors - I did a further reading on the net and found that I have to change the registry file in order to install microsoft office back to my laptop.

I turned the windows installer point to '0' in the regedit thingy (as this is what I read from the net). The default point is 1. After changing the windows installer point to 0, it really did let me install the microsoft office back into my laptop and I thought the problem was over but I noticed my windows now boot-up very slowly, it isn't normal...... and then I changed the point back to 1.

Everything works out fine until I noticed another problem. Every windows start up, I noticed that my razer synapse 2.0 driver now keeps updating. It's like every freaking restart or start up of windows, the razer synapse will update itself so I thought I'd just reinstall it and see what happens. It won't let me uninstall it with the Error 1612: The installation source for this product is not available. Verify that the source exists and that you can access it.

It says that I do not have Razer synapse 2.0.msi on that particular folder. Being curious as always, I tried to click on another thing to uninstall (I chose Facebook messenger) and it gave me the same error. It doesn't know where is the .msi file of facebook messenger. So I really have no idea how to fix this. Any help/input on this problem would be much appreciated. Sorry it's a long read. Thank you in advance.
hssonline's Avatar
hssonline hssonline is offline
Computer Specs
Member with 167 posts.
 
Join Date: Aug 2006
Experience: Advanced
20-Jul-2012, 01:19 AM #2
Please follow the microsoft article :-
http://support.microsoft.com/kb/2438651#reso3
hssonline's Avatar
hssonline hssonline is offline
Computer Specs
Member with 167 posts.
 
Join Date: Aug 2006
Experience: Advanced
20-Jul-2012, 01:21 AM #3
uninstall Razer Synapse 2.0 using the uninstaller software that Razer provides. It is located in /Applications/Utilities. This should uninstall all the files that is related to Razer Synapse 2.0.
hssonline's Avatar
hssonline hssonline is offline
Computer Specs
Member with 167 posts.
 
Join Date: Aug 2006
Experience: Advanced
20-Jul-2012, 01:25 AM #4
If none of the above sloution works then try this :-

http://www.how-to-uninstall-program....installer.html
zanonymousz's Avatar
zanonymousz zanonymousz is offline
Member with 14 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
22-Jul-2012, 11:26 PM #5
Hi, the above solutions are not working for me so I did a windows recovery as new computer and got rid of the error. Thank you
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
msi, win 7 64 bit error 1612

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑