Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows 7 Windows 7
Search Search
Search for:
Tech Support Guy > > >

Got an unusual bluescreen i cant figure out.


(!)

MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
21-Jul-2012, 03:16 PM #1
Got an unusual bluescreen i cant figure out.
Hey, i've gotten a few unusual bluescreen lately, and it only happens in certain times, like a strange menstrual cyclus..

Anywho, i think i got all the nessecary information for whoever cares enough to atleast try to help with this, growing problem.

Computer Specs:
Nvidia GeForce 250 GTS 1Gb VRAM
Asus M2N32 SLI Socket AM2 DDR2
Amd Athlon64 X2 Dual Core Prosessor 6400+ (Dual Core) ~ 3.2 GHz
Kingston 4Gb RAM

Picture of the accused bluescreen:



So, please help ?
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
21-Jul-2012, 06:39 PM #2
Hi - run the scan and check for updated drivers.
Search Drivers and Downloads
http://support.amd.com/us/Pages/drivers.aspx

----

Either post the Minidump files.
Look in c:\windows\minidump
ZIP them and attach them to your next post.

Right-click the minidump file, select Send To.
Then select Compressed (zipped) Folder.
Windows will compress the file and then save the new zipped file in the same location.

Or download BlueScreenView
http://www.nirsoft.net/utils/blue_screen_view.html
Download link at the bottom of the page.

Download > install.
Once it has scanned > Click on Edit > Select All > File > Save Selected Item
It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.
__________________
Superantispyware
Malwarebytes
MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
21-Jul-2012, 07:31 PM #3
Quote:
Originally Posted by blues_harp28 View Post
Hi - run the scan and check for updated drivers.
Search Drivers and Downloads
http://support.amd.com/us/Pages/drivers.aspx

----

Either post the Minidump files.
Look in c:\windows\minidump
ZIP them and attach them to your next post.

Right-click the minidump file, select Send To.
Then select Compressed (zipped) Folder.
Windows will compress the file and then save the new zipped file in the same location.

Or download BlueScreenView
http://www.nirsoft.net/utils/blue_screen_view.html
Download link at the bottom of the page.

Download > install.
Once it has scanned > Click on Edit > Select All > File > Save Selected Item
It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.
Wow, i did not expect such an advanced and informational answer, thank you, and i will do as you say, Commander.
MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
21-Jul-2012, 07:39 PM #4
Ok, here are the last 5 minidumps from the last few Bluescreens:

==================================================
Dump File : 072212-27502-01.dmp
Crash Time : 22.07.2012 01:24:02
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`05464aa8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0799b0b9
Parameter 4 : 00000000`00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+d786
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072212-27502-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 291 904
==================================================

==================================================
Dump File : 072212-24679-01.dmp
Crash Time : 22.07.2012 00:26:48
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e7180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+37de26
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072212-24679-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 262 144
==================================================

==================================================
Dump File : 072112-23259-01.dmp
Crash Time : 21.07.2012 20:24:12
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e7180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072112-23259-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 291 880
==================================================

==================================================
Dump File : 072112-26036-01.dmp
Crash Time : 21.07.2012 16:01:16
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000061
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009e6180
Parameter 4 : 00000000`00000001
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+13e36c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072112-26036-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 291 840
==================================================

==================================================
Dump File : 072012-38906-01.dmp
Crash Time : 20.07.2012 07:17:12
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`033055d8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0741d0b9
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072012-38906-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 291 840
==================================================

==================================================
Dump File : 071912-41714-01.dmp
Crash Time : 19.07.2012 17:59:56
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`0d7167d0
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0759f0a1
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071912-41714-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 291 840
==================================================

Enjoy the exciting reading :P
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
21-Jul-2012, 07:40 PM #5
Ok - post back when you are ready.
I'm logging off for the night but will check back first thing tomorrow.
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
21-Jul-2012, 07:42 PM #6
Caused By Driver : ntoskrnl.exe
A generic error and not telling us much.

Caused By Driver : nvlddmkm.sys
Relates to Nvidia - run the online scan.
NVIDIA Driver Downloads
http://www.nvidia.com/Download/Scan.aspx

Some reasons for Blue Screens
New hardware - Software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive etc.

Check Device Manager.
A driver may need updating - possibly the Video driver.

Click the + sign against all entries to expand what is listed.
How to access D Manager.
http://www.computerhope.com/issues/ch000833.htm

Last edited by blues_harp28; 21-Jul-2012 at 07:48 PM.. Reason: more info
MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
21-Jul-2012, 08:37 PM #7
Quote:
Originally Posted by blues_harp28 View Post
Caused By Driver : ntoskrnl.exe
A generic error and not telling us much.

Caused By Driver : nvlddmkm.sys
Relates to Nvidia - run the online scan.
NVIDIA Driver Downloads
http://www.nvidia.com/Download/Scan.aspx

Some reasons for Blue Screens
New hardware - Software installed.
Device driver - Video driver - corrupted - faulty.
Faulty Ram - Overheating - Dying hard drive etc.

Check Device Manager.
A driver may need updating - possibly the Video driver.

Click the + sign against all entries to expand what is listed.
How to access D Manager.
http://www.computerhope.com/issues/ch000833.htm
Damn, you were handy

Thanks alot dude, i will do as you command.
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
22-Jul-2012, 04:12 AM #8
Let us know if the above helps.
MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
22-Jul-2012, 08:14 AM #9
Quote:
Originally Posted by blues_harp28 View Post
Let us know if the above helps.

Ok, ive noticed something new.

The bluescreen incures when both the GPU and CPU work hard, like if i play a game, say FSX. And only then, specially when the CPU gotta work a bit harder, the bluescreen comes.

Im starting to wonder if i should just buy a whole new computer, my compyter is 6 years old now, so it is time to buy a new one, i guess
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
22-Jul-2012, 08:27 AM #10
Playing games are Video and Ram intensive [uses a lot of both] and that puts a strain on the system.

The Blue Screen picture in your post # 1 mentions 'A clock interrupt was not received on a secondary procesor within the allocated time interval'
Not sure what that would mean! but did you run the scan at Amd to check all was a Ok?
http://support.amd.com/us/Pages/drivers.aspx

Did you scan at the Nvidia website for updated drivers?
Anything showing in Device manager - indicating drivers need updating?
MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
22-Jul-2012, 09:44 AM #11
Quote:
Originally Posted by blues_harp28 View Post
Playing games are Video and Ram intensive [uses a lot of both] and that puts a strain on the system.

The Blue Screen picture in your post # 1 mentions 'A clock interrupt was not received on a secondary procesor within the allocated time interval'
Not sure what that would mean! but did you run the scan at Amd to check all was a Ok?
http://support.amd.com/us/Pages/drivers.aspx

Did you scan at the Nvidia website for updated drivers?
Anything showing in Device manager - indicating drivers need updating?
Yes, i did download the newest Nvidia graphics driver. I find this bluescreen very peculiar, really.. ive gone trough the AMD troubleshooting for the AMD Athlonx2 64+ 3.2 Ghz prosessor, and i find it hard to find a firm grasp on my problem.

It is irritating for me to have to bother you with this, its just that this was my utter last option to atleast try to fix this problem.. So thanks dude
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
22-Jul-2012, 10:44 AM #12
Quote:
Originally Posted by MrWohoo View Post
It is irritating for me to have to bother you with this, its just that this was my utter last option to atleast try to fix this problem..
No problem - no irritation here
Device Manager - all Ok there?
Where the blue screen error is reported, is not necessarily where it first started and may not be the cause.

Run a Mem Test.
http://www.memtest86.com/download.html
http://oca.microsoft.com/en/windiag.asp

Download the ISO file from one of the links above to your desktop.
Then burn the ISO to a Cd.
Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

Guide to using Memtest86+
http://www.bleepingcomputer.com/forums/topic207910.html
-----
You can also run the Mem test from a USB stick
http://www.memtest.org/#downiso
Scroll down to [Download (Pre-built & ISOs]
Download -Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*

Run a Hard drive test.
http://www.seagate.com/ww/v/index.js...001a48090aRCRD
http://www.tacktech.com/display.cfm?ttid=287
----
Check for Overheating.
http://www.cpuid.com/softwares/hwmonitor.html
http://www.piriform.com/speccy
MrWohoo's Avatar
MrWohoo MrWohoo is offline
Computer Specs
Member with 7 posts.
THREAD STARTER
 
Join Date: Jul 2012
Experience: Intermediate
22-Jul-2012, 11:38 AM #13
Why arent there more like you on the internetz ?? 0.-
blues_harp28's Avatar
Trusted Advisor with 15,418 posts.
 
Join Date: Jan 2005
Location: London England
22-Jul-2012, 11:47 AM #14
There are, it is called Tech Support Guy.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑