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my advance sharing seetings keep changing....


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fla58's Avatar
fla58 fla58 is offline
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06-Aug-2012, 06:21 PM #1
my advance sharing seetings keep changing....
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II N640 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
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Hard Drives: C: Total - 464304 MB, Free - 399786 MB;
Motherboard: TOSHIBA, NALAE
Antivirus: Webroot AntiVirus with Spy Sweeper, Disabled

hello, I'm hoping someone can help me...I'm currently connected to my wireless router "Cisco" and every time I connect to the internet my advance sharing settings /public sharing are changed.. to the "on sharing".. I've gone thru the settings each time I log online...and save the settings.. no luck..

Is there anyway to keep this from happening? thanks
TerryNet's Avatar
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07-Aug-2012, 10:20 AM #2
I don't completely understand what you are trying to change, but that probably doesn't matter.

Sometimes an anti-spyware program will prevent some changes or else change them back to the original upon shutdown or restart. And, I note that your Webroot is Disabled. It may be Disabled because the program that grabs that info sometimes makes a mistake, or because you disabled it, or because it has lost a battle with some malware.

I suggest that you first investigate what's happening w.r.t. Webroot in light of my above paragraph. It may be necessary to uninstall it, test, and then reinstall.
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fla58's Avatar
fla58 fla58 is offline
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10-Aug-2012, 01:04 AM #3
Thanks for the info...I've tried unsuccessfully to uninstall Webroot ...I'm currently logged on as Administrator but I keep getting an error while attempting to uninstall webroot...saying I need to get administrator permission... any suggestions? thanks
TerryNet's Avatar
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10-Aug-2012, 07:54 AM #4
I don't know anything about Webroot. Try their advice in this article.
fla58's Avatar
fla58 fla58 is offline
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10-Aug-2012, 01:34 PM #5
hey, I went to webroot site... used their uninstaller... my laptop works great now! Thanks!!
TerryNet's Avatar
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10-Aug-2012, 01:46 PM #6
You're welcome.

You can mark this solved using the button at the upper left of the page or just below the last post.
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