[A_Chocolate_Man]

Alright, I don't really know where to start but I'm desperate for some help. This issue has been going on for 3 days and I have looked up some stuff online. The problem is, I'm not very smart when it comes to computers and I don't know what the heck I'm doing. On to the point:

The problem is that suddenly my internet will go down on my computer. However, it has nothing to do with my actual internet because my room mate still has internet access. Furthermore, when I try to disconnect and reconnect to my network using the task bar, windows explorer will freeze. So then my internet will stay down and I am unable to even get online. I then proceed to restart. The shutdown screen will take several minutes before finally switching over to a blue screen that persists until I turn off my computer. I turn my computer back on and log in, my internet will usually work fine for a few minutes (Although it's random, sometimes it will turn off within 2 minutes and sometimes it will go hours before it happens again). But the problem persists and happens again and my computer just keeps blue screening on shutdown. I ran a virus scan and it looks clear. I'm really out of options and if you need more info or anything then let me know. Like I said, I'm not very computer savvy. I just want to fix this problem as soon as possible. As I said, more than willing to provide more information.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8173 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 953772 MB, Free - 750667 MB;
Motherboard: ASUSTeK Computer INC., P8P67-M
Antivirus: AVG Anti-Virus Free Edition 2012, Updated and Enabled

[A_Chocolate_Man]

Bump

[A_Chocolate_Man]

If anybody is willing to help me, you can also just PM me on here and we can talk through skype or something. I'm really desperate and really impatient so sorry about that.

[SUEOHIO]

You just will have to try to be patient and someone will come along to try to help you as soon as they can.It could be any number of things at this point thats causing you a problem.

[captainron276]

When was the last time you did a Disk check?

http://www.sevenforums.com/tutorials...isk-check.html

[captainron276]

If Disk check does not help out you might try doing a System Restore to a date prior to this taking place.

http://www.sevenforums.com/tutorials...m-restore.html

[A_Chocolate_Man]

I have done a disk check but I'm not sure if I'm missing a step because when my computer restarts it won't shut down until it blue screens.
Also, I've done a system restore but it didn't fix the problem.

[blues_harp28]

Check Device manager - a driver may need updating.
Click the + sign against all entries to expand what is listed.
Look for exclamtion marks.
How to access Device Manager.
http://www.computerhope.com/issues/ch000833.htm
------
System File Checker
http://www.sevenforums.com/tutorials...e-checker.html
------
Download BlueScreenView
http://www.nirsoft.net/utils/blue_screen_view.html
Download link at the bottom of the page.

Download > Install.
Once it has scanned > Click on Edit > Select All > File > Save Selected Item
It will open in Notepad - or save to Notepad > Copy > Paste.
Then Post the last 5 minidump files

Check this link first

[A_Chocolate_Man]

Thanks, blues_harp. I found out that one of my logitech camera drivers were causing the problem, via WhoCrashed (which I'm pretty sure is the same as bluescreenview) . It's pretty crazy that something so insignificant can cause such huge problems.

[blues_harp28]

A faulty driver can cause all manner of problems.
Thanks for the update.

You said you did virus scan - don't forget to also check for Spyware.
MalwareBytes
SuperAntiSpyware
Download the Free versions.
Update and scan your Pc say, once a week.