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Dell Vostro will not start up


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pcdefunct pcdefunct is offline
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27-Sep-2012, 09:09 PM #1
Unhappy Dell Vostro will not start up
Hello. I have a Dell Vostro with the windows 7 operating system and an Intel Core 2 duo processor. I've had it for 15 months and I've never had any problems other than occasional freeze ups. Now, I switched to Century Link (not sure if relevant) but around 6 pm (Mountain time) the internet slowed down substantially and froze my webpages and it seemed like my entire computer stopped responding. So I held down the power button. When I tried to reboot, I chose the safety one to see if any files were damaged or corrupted. Unfortunately instead of showing me something, I only see the Windows 7 blue screen with the leaves and bird. I left it alone for 20 minutes, nothing. So I shut it down and tried again. Same thing.

I've never had any problems and I'm horrible when it comes to computers. I'm using an old Dell and it's horribly slow and ancient. I would really appreciate any help or advice you can give me.
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WarlordFred WarlordFred is offline
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27-Sep-2012, 09:59 PM #2
Can you boot up in safe mode?

How to boot into safe mode in Windows 7
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27-Sep-2012, 10:02 PM #3
Yes I've tried. when I do a grey bar appears at the bottom of the screen. It says Windows files loading. And it won't go any further.
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WarlordFred WarlordFred is offline
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27-Sep-2012, 11:15 PM #4
Did your Dell come with a recovery disk?

If you have a Windows 7 install disk or Windows 7 recovery disk, you can try a repair install.

First, remove all other disks and removable storage devices (flash drives, external HDDs) from your computer and insert the Windows 7 recovery or install disk.

With the disk in the disk drive, start up your computer and boot into the disk. When you are prompted, choose a repair or recovery install.

IF YOU ARE NOT GIVEN THE OPTION TO REPAIR, DO NOT DO ANYTHING. If you are not given the option to run a repair install, only a regular installation, simply turn off your computer with the power button. You do not want to run a regular install, which could delete your files and settings.

If you are using the Windows 7 installation DVD, please follow this guide.

http://pcsupport.about.com/od/toolso...tup-repair.htm

If you are using a recovery disk that was supplied with your computer, please follow the proper documentation that came with your disk.
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