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Solved: Windows Solution Centre


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Ankit's Avatar
Ankit Ankit is offline
Computer Specs
Member with 534 posts.
THREAD STARTER
 
Join Date: Mar 2002
Experience: Intermediate
06-Oct-2012, 11:14 AM #1
Solved: Windows Solution Centre
Hello,

Whenever i restart my computer Windows Solution Center keeps trying to install itself but it can't because it's asking me for a cd. It has been happening for about 2 weeks now and it's getting really annoying. I don't know what caused this to happen but, I really would like to fix this solution. I don't have any cds to this Windows Solution Center since my laptop didn't come with it. How do i get rid of this problem?

Specs

Hard Drive Capacity 320 GB
SuperMulti Dual Layer DVD+/-R/RW
Processor Cores 2
Processor Speed 1.86 GHz
Processor Type Intel Pentium Dual-Core P6000
RAM 4GB
Windows 7
dvk01's Avatar
dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,148 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
06-Oct-2012, 11:26 AM #2
Download to Desktop: DDS by sUBs from one of these locations:

http://download.bleepingcomputer.com/sUBs/dds.com
http://download.bleepingcomputer.com/sUBs/dds.scr

double click DDS.scr to run

When complete, DDS.txt will open.

Save both reports to your desktop.
DDS.txt
Attach.txt

post the contents of both logs back here.

I am betting that you have a HP printer that isn't working right & it itt is the HP solution center that is the problem
__________________
Derek Microsoft MVP/Windows - Security | Thespykiller | How to protect yourself and other Security Advice
Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue
Ankit's Avatar
Ankit Ankit is offline
Computer Specs
Member with 534 posts.
THREAD STARTER
 
Join Date: Mar 2002
Experience: Intermediate
06-Oct-2012, 04:46 PM #3
loll wow bro, that is actually right. I have an hp printer that is not printing anything at all, even though my ink levels are topped off. I didn't know what the problem was so i just ended up uninstalling it and placed in my attic. Here is my report from DDS


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.2.0
Run by Ankit at 16:41:18 on 2012-10-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3758.2343 [GMT -4:00]
.
AV: BitDefender Antivirus *Disabled/Outdated* {50909708-FF80-02AF-F814-B28405891E92}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: BitDefender Antispyware *Disabled/Outdated* {EBF176EC-D9BA-0D21-C2A4-89F67E0E542F}
FW: BitDefender Firewall *Disabled* {68AB162D-B5EF-03F7-D34B-1BB1FB5A59E9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files (x86)\Rainlendar2\Rainlendar2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe
C:\Downloads\BitTorrent.exe
C:\Users\Ankit\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Ankit\AppData\Local\Google\Update\1.3.21.123\GoogleCrashHandler.ex e
C:\Users\Ankit\AppData\Local\Google\Update\1.3.21.123\GoogleCrashHandler64. exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASC.exe
C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ankit\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - C:\Program Files\BitDefender\BitDefender 2011\Antispam32\IEToolbar.dll
TB: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Rainlendar2] C:\Program Files (x86)\Rainlendar2\Rainlendar2.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Advanced SystemCare 5] "C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
uRun: [BitTorrent] "C:\Downloads\BitTorrent.exe" /MINIMIZED
uRun: [Google Update] "C:\Users\Ankit\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2011\Antispam32\ieshow.exe"
mRun: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE} - c:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_02-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{597649FD-27A4-4D35-AFDB-8328C72AAAD8} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{F1AB48D3-620A-412A-B77D-05020B395317} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{F1AB48D3-620A-412A-B77D-05020B395317}\24275736569393 : DhcpNameServer = 64.71.255.198
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: BitDefender Toolbar: {381FFDE8-2394-4F90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2011\Antispam32\IEToolbar.dll
TB-X64: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun-x64: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2011\Antispam32\ieshow.exe"
mRun-x64: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ankit\AppData\Roaming\Mozilla\Firefox\Profiles\uptgqb5z.default\
FF - prefs.js: browser.search.selectedEngine - Cool Facts
FF - prefs.js: browser.startup.homepage - www.google.ca
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=685749&p=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\new_plugin\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
FF - plugin: C:\Users\Ankit\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_233.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_278.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 bdfwfpf;bdfwfpf;C:\Program Files\Common Files\BitDefender\BitDefender Firewall\bdfwfpf.sys [2010-7-15 99920]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdvancedSystemCareService5;Advanced SystemCare Service 5;C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe [2012-4-12 913752]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-4-26 13336]
R2 MBAMService;MBAMService;C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [2012-1-7 652872]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 rimspci;rimspci;C:\Windows\system32\drivers\rimssne64.sys --> C:\Windows\system32\drivers\rimssne64.sys [?]
R2 risdsnpe;risdsnpe;C:\Windows\system32\drivers\risdsne64.sys --> C:\Windows\system32\drivers\risdsne64.sys [?]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2011-1-15 104960]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-1-15 2320920]
R2 Updatesrv;BitDefender Desktop Update Service;C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe [2010-7-21 51176]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-9-14 642416]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\drivers\Impcd.sys --> C:\Windows\system32\drivers\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\drivers\SFEP.sys --> C:\Windows\system32\drivers\SFEP.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-16 136176]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe [2009-8-31 362992]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-4 250288]
S3 BDFM;BDFM;C:\Windows\system32\DRIVERS\bdfm.sys --> C:\Windows\system32\DRIVERS\bdfm.sys [?]
S3 btusbflt;Bluetooth USB Filter;C:\Windows\system32\drivers\btusbflt.sys --> C:\Windows\system32\drivers\btusbflt.sys [?]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-16 136176]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-26 113120]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [2009-8-31 313840]
S3 SampleCollector;Intel(R) Sample Collector;C:\Program Files\Sony\VAIO Care\collsvc.exe [2011-1-15 167424]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2011-1-15 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2011-1-15 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2011-1-15 427304]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2011-1-15 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2011-1-15 91432]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 Update Server;BitDefender Update Server v2;C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe [2010-7-16 467248]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2011-1-15 571248]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2011-1-15 480624]
S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2011-1-15 361840]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2011-1-15 110960]
S3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update Common\VUAgent.exe [2012-1-13 1256040]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 avc3;avc3;C:\Windows\system32\DRIVERS\avc3.sys --> C:\Windows\system32\DRIVERS\avc3.sys [?]
S4 avckf;avckf;C:\Windows\system32\DRIVERS\avckf.sys --> C:\Windows\system32\DRIVERS\avckf.sys [?]
.
=============== Created Last 30 ================
.
2012-10-06 15:01:51 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2012-10-06 15:01:04 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-10-06 15:01:04 -------- d-----w- C:\Program Files\iPod
2012-09-30 00:25:28 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe
2012-09-12 02:19:32 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys
2012-09-12 02:19:31 574464 ----a-w- C:\Windows\System32\d3d10level9.dll
2012-09-12 02:19:31 41472 ----a-w- C:\Windows\System32\drivers\RNDISMP.sys
2012-09-12 02:19:30 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2012-09-12 02:19:29 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-09-12 02:19:28 376688 ----a-w- C:\Windows\System32\drivers\netio.sys
2012-09-12 02:19:28 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
.
==================== Find3M ====================
.
2012-09-20 23:12:17 73136 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-09-20 23:12:17 696240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-08-21 17:01:20 125872 ----a-w- C:\Windows\System32\GEARAspi64.dll
2012-08-21 17:01:20 106928 ----a-w- C:\Windows\SysWow64\GEARAspi.dll
2012-07-18 18:15:06 3148800 ----a-w- C:\Windows\System32\win32k.sys
2010-07-08 15:37:14 101544 ----a-w- C:\Program Files\Common Files\LinkInstaller.exe
.
============= FINISH: 16:43:24.61 ===============
dvk01's Avatar
dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,148 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
06-Oct-2012, 05:54 PM #4
was there an attach txt made
I really need to see that one as well
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Ankit Ankit is offline
Computer Specs
Member with 534 posts.
THREAD STARTER
 
Join Date: Mar 2002
Experience: Intermediate
07-Oct-2012, 01:08 PM #5
Hello,

My apologies. Here is it the Attached.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 15/01/2011 1:24:31 AM
System Uptime: 07/10/2012 3:27:57 AM (10 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Pentium(R) CPU P6000 @ 1.87GHz | N/A | 933/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 288 GiB total, 190.821 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP152: 12/09/2012 6:22:43 PM - Windows Update
RP153: 19/09/2012 8:29:16 PM - Scheduled Checkpoint
RP154: 22/09/2012 1:21:39 AM - Windows Update
RP155: 23/09/2012 3:36:25 AM - Installed VAIO Update 5
RP156: 29/09/2012 8:24:52 PM - Windows Modules Installer
RP157: 01/10/2012 12:57:37 PM - Removed LG USB Modem driver
.
==== Installed Programs ======================
.
.
Update for Microsoft Office 2007 (KB2508958)
AC3Filter 1.63b
Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.2
Advanced SystemCare 5
Apple Application Support
Apple Software Update
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 3
BitTorrent
BufferChm
Coupon Printer for Windows
D2600
DeviceDiscovery
DJ_SF_05_D2600_Software_Min
Evernote
ffdshow v1.1.3800 [2011-03-28]
Google Chrome
Google Earth
Google Update Helper
GPBaseService2
Hewlett-Packard ACLM.NET v1.1.0.0
HiJackThis
HP Photo Creations
HP Product Detection
HP Update
HPPhotoGadget
HPProductAssistant
HPSSupply
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 18
Java(TM) 7 Update 2
Junk Mail filter update
Malwarebytes Anti-Malware version 1.60.0.1800
MarketResearch
Matrix-ks
Media Gallery
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NP11G
OOBE
PMB
PMB VAIO Edition Guide
PMB VAIO Edition plug-in (Click to Disc)
PMB VAIO Edition plug-in (VAIO Image Optimizer)
PMB VAIO Edition plug-in (VAIO Movie Story)
QuickTime
Rainlendar2 (remove only)
Realtek High Definition Audio Driver
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Setting Utility Series
SmartWebPrinting
SmartWi Connection Utility
SolutionCenter
Sony Home Network Library
SpeedFan (remove only)
Status
Toolbox
TrayApp
TuneUp Utilities Language Pack (en-US)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VAIO Care
VAIO Care Update
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Intelligent Network Service Manager
VAIO Content Metadata Manager Settings
VAIO Content Metadata XML Interface Library
VAIO Content Monitoring Settings
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data
VAIO Entertainment Platform
VAIO Event Service
VAIO Hardware Diagnostics
VAIO Help and Support
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Movie Story Template Data
VAIO Original Function Settings
VAIO Personalization Manager
VAIO Power Management
VAIO Quick Web Access
VAIO Survey
VAIO Transfer Support
VAIO Update
VAIO Wallpaper Contents
VC80CRTRedist - 8.0.50727.4053
VU5x86
WebReg
Winamp
Winamp Detector Plug-in
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WinPcap 4.1.1
WinRAR archiver
Wondershare Video Converter Ultimate(Build 5.7.5.4)
.
==== Event Viewer Messages From Past Week ========
.
06/10/2012 11:04:41 AM, Error: Service Control Manager [7000] - The BDFM service failed to start due to the following error: The system cannot find the file specified.
06/10/2012 11:04:41 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\DRIVERS\bdfsfltr.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
06/10/2012 11:04:35 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: bdfsfltr
06/10/2012 11:04:35 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.
06/10/2012 11:04:34 AM, Error: Microsoft-Windows-TaskScheduler [413] - Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147549183.
06/10/2012 11:04:30 AM, Error: volmgr [46] - Crash dump initialization failed!
06/10/2012 11:00:16 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: An instance of the service is already running.
06/10/2012 10:59:16 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
06/10/2012 10:59:04 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
01/10/2012 5:40:16 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer SUNITARHARISH that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F1AB48D3-620A-412A-B77D-05020B395317}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================
dvk01's Avatar
dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,148 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
07-Oct-2012, 02:51 PM #6
uninstall
D2600
HP Photo Creations
HP Product Detection
HP Update
HPPhotoGadget
HPProductAssistant
HPSSupply
Java(TM) 6 Update 18
SmartWebPrinting
SolutionCenter
Ankit's Avatar
Ankit Ankit is offline
Computer Specs
Member with 534 posts.
THREAD STARTER
 
Join Date: Mar 2002
Experience: Intermediate
08-Oct-2012, 03:41 PM #7
Thank You! it worked.
dvk01's Avatar
dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,148 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
08-Oct-2012, 03:43 PM #8
glad to help
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