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Solved: Cookies won't store on my computer


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Happidaise's Avatar
Happidaise Happidaise is offline
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24-Mar-2013, 01:49 PM #1
Solved: Cookies won't store on my computer
I am running Windows 7, for some reason cookies are no longer stored. I can't think of anything I've done different that could have caused this. I am also unable to locate my cookies folder in Users/AppData/Roamng/Microsoft/Windows. There is no cookies folder listed. I have the folder options set to View Hidden folders. I tried to create a cookies folder in there, but it states that there is already one in use, but I cannot see it.

I would like my computer to store cookies from the regular sites I visit. How can I fix this problem?!

Thanks!
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24-Mar-2013, 01:50 PM #2
What protection software do you have running?

This includes any "Clean up my tracks" type of programs?
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24-Mar-2013, 01:51 PM #3
What , if any, "cleaners" are you using? If Ccleaner, go to options>cookies and select the ones you want to keep.
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24-Mar-2013, 01:51 PM #4
You type faster than I do there DaveA! You seem to have it well in hand, so I'll leave you to help this OP. Cheers!
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24-Mar-2013, 01:55 PM #5
Hi, I am not using any cleaners at all. I am running Bitdefender. I have it set to not stop any cookies and it states it has not prevented any cookies...
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indianacarnie   (Scott) indianacarnie is offline
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24-Mar-2013, 01:56 PM #6
Is this a new problem? If so, have you tried a system restore to a point to before it happened?
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24-Mar-2013, 01:59 PM #7
Hi, yes it's a new problem but new from about 2wks ago. I have thought about doing a system restore, but am not sure if that will affect any work I have done on my computer since then, or computer scans etc. I seem to remember that it happened after I did a full system scan with Bitdefender and it deleted a load of issues. It was the first full system scan I'd done in over a year.
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24-Mar-2013, 02:04 PM #8
I've only used BitDefender for a very short while so can't advise on that. Just don't know enough about it. You could try a sfc/scannow to repair any damaged system files. Not sure thats your problem but it wouldn't hurt. A system restore shouldn't change much if anything, depending on what you've done to your machine. I'd give that a shot first myself. You have been backing up your important things , right? Your personal files should be safe with a system restore.... you might lose any newer programs, but those can be reinstalled.
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24-Mar-2013, 02:07 PM #9
No, I don't back up anything, I mainly just do my finances on there and sometimes upload photos from my camera. Not much else. I could save those files on my usb and then do a system restore. I'll try that.

Thanks for your help!
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indianacarnie   (Scott) indianacarnie is offline
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24-Mar-2013, 02:11 PM #10
You're very welcome. I'll check back in a bit. Let us know if it helped, if not theres other things to try/do. But as mentioned.... like to start simple!
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24-Mar-2013, 02:16 PM #11
Hi again, there are no restore points on my system! So it won't system restore... I don't know how to do the sfc/scannow that you mention. Do you know why I can't see my cookies folder? Is there a way to access super hidden folders, if they exist?
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24-Mar-2013, 02:22 PM #12
No.... no such thing as "super hid" folders. No restore points sound very ominous... can you run any malware scans or your anti-virus? How long have you used BitDefender?


Sfc/scannow : Click Start button > accessories> Command prompt > type sfc/scannow > enter. Let it run.... could take anywhere from a few minutes to an hour. Closer to the minutes though I'm sure.

This should be done as an administrator.

Do you have Malwarebytes installed on your machine? If not I very highly recommend it. If so, can you run THAT?
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24-Mar-2013, 02:23 PM #13
PS I did do the system scan on the computer and chose to repair all files that were damaged, but this didn't make any difference. I think that may be the sfc/scannow you are talking about.
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24-Mar-2013, 02:28 PM #14
I will install Malwarebytes as you suggest and try that.

Thanks again!
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24-Mar-2013, 02:29 PM #15
If you didn't use the cmd prompt to do that then it wasn't a sfc/scannow.
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