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Solved: CPU usage


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87654321's Avatar
87654321 87654321 is offline
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17-Apr-2013, 10:24 AM #1
Solved: CPU usage
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3686 Mb
Graphics Card: AMD Radeon HD 6300 series Graphics, 384 Mb
Hard Drives: C: Total - 476837 MB, Free - 436337 MB;
Motherboard: PEGATRON CORPORATION, 2AD3
Antivirus: Microsoft Security Essentials, Updated and Enabled

Some kind of funk must be running and causing my CPU usage to bounce around between 10 and 25 with nothing running by me constantly. Ran SAS and MSE and no malware or viruses found. I can post a HJ log if you think that is the thing to do next. Thanks
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17-Apr-2013, 10:52 AM #2
Trend Micro HiJackThis 2.0.4 doesn't work properly with Windows 64-bit, so don't bother submitting its log.

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Let's see what's auto-starting and running in the background in your computer.

Go to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

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17-Apr-2013, 11:02 AM #3
Quote:
Originally Posted by flavallee View Post
Trend Micro HiJackThis 2.0.4 doesn't work properly with Windows 64-bit, so don't bother submitting its log.

---------------------------------------------------------------

Let's see what's auto-starting and running in the background in your computer.

Go to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

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Solved: CPU usage-clipboard01.jpg  
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17-Apr-2013, 11:08 AM #4
You didn't widen the "Startup Item" column, so I can't see the entire name of all entries.

Other than what appears to be an entry for Microsoft Security Essentials, it doesn't appear that any of the other entries need to auto-start and run.

I'm suspicious of the Conduit-related entries.

You might want to put AdwCleaner to use.

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17-Apr-2013, 11:10 AM #5
OK get right on it.
I am slow getting back to you because I am not getting your replies in my email for some reason.

Last edited by 87654321; 17-Apr-2013 at 11:24 AM..
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17-Apr-2013, 11:15 AM #6
Quote:
Originally Posted by flavallee View Post
You didn't widen the "Startup Item" column, so I can't see the entire name of all entries.

Other than what appears to be an entry for Microsoft Security Essentials, it doesn't appear that any of the other entries need to auto-start and run.

I'm suspicious of the Conduit-related entries.

You might want to put AdwCleaner to use.

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Must be missing something.Don't see anyway to show you more than what I did.
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17-Apr-2013, 11:26 AM #7
If you use the mouse to move the divider bar between the first 2 columns to the right, it'll widen the first column enough to see the entire names.

I can see enough of the names that I'm fairly sure that the topmost entry for Microsoft Security Essentials is the only one that needs to remain checked.

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Advise if AdwCleaner found and removed anything.

It'll find and remove what Malwarebytes and SUPERAntiSpyware may not.

I personally use all 3.

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17-Apr-2013, 11:33 AM #8
Quote:
Originally Posted by flavallee View Post
If you use the mouse to move the divider bar between the first 2 columns to the right, it'll widen the first column enough to see the entire names.

I can see enough of the names that I'm fairly sure that the topmost entry for Microsoft Security Essentials is the only one that needs to remain checked.

--------------------------------------------------------

Advise if AdwCleaner found and removed anything.

It'll find and remove what Malwarebytes and SUPERAntiSpyware may not.

I personally use all 3.

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I will run AdwCleaner first and get back to you.

I ran it. Now should I just higlight the keys found delete?
# AdwCleaner v2.200 - Logfile created 04/17/2013 at 11:35:18
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : user - USER-PC
# Boot Mode : Normal
# Running from : C:\Users\user\Downloads\AdwCleaner.exe
# Option [Search]


***** [Services] *****

Found : CltMngSvc

***** [Files / Folders] *****

File Found : C:\END
Folder Found : C:\Program Files (x86)\Conduit
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\APN

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\CompeteInc
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\SearchProtect
Key Found : HKCU\Software\Softonic
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3287823
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Search Protect
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [searchprotect]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchProtectAll]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16470

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

*************************

AdwCleaner[R1].txt - [1477 octets] - [17/04/2013 11:35:18]

########## EOF - C:\AdwCleaner[R1].txt - [1537 octets] ##########

Last edited by 87654321; 17-Apr-2013 at 11:42 AM..
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17-Apr-2013, 11:50 AM #9
Allow it to delete what it found, then restart the computer.

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I'm getting ready to shut down for a few hours, so I'll check back here later.

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17-Apr-2013, 01:02 PM #10
Quote:
Originally Posted by flavallee View Post
Allow it to delete what it found, then restart the computer.

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I'm getting ready to shut down for a few hours, so I'll check back here later.

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CPU is normal now. I knew that ADWCleaner was around but in the past Malwarebytes was sufficient. I will certainly use it again if the situation arises. Thank you so much.
On another note. You said Hyjackthis didn't work well with 64 bit. If you are referring to the fact that it won't allow a save log to Notepad. One can get around that by temperarly disabling UAC.
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17-Apr-2013, 06:40 PM #11
Glad to hear the CPU usage is normal now.

You're welcome.

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HiJackThis will install and run a scan and display a log with Windows 64-bit, but it fails to display all entries and it displays other entries inaccurately - especially the O23 list.

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