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TheoriginalPC · 05-Nov-2009, 10:44 AM #1

Hello, I have had Windows 7 for a couple months or so, and have had no issues except this one. This comes on without warning. I am either watching a video online, or just surfing the web. This happens, makes no noise of any kind, and I have to manually shut down. I thought it was something with a video driver, so I uninstalled and reinstalled that. I also did the same with my audio driver. What could this mean? I have win7 ultimate.

HELP!

See attached file

Thank you in advance

Mumbodog · 05-Nov-2009, 11:08 AM #2

Is it onboard video, or a card.

Try reseating the video card and memory modules.

TheoriginalPC · 05-Nov-2009, 03:52 PM #3

it is onboard video, i cannot remove the card like i can the modules. i will reseat the ram ( i recently upgraded from 3GB to 4GB). a friend who works at compusa says it could be the driver or the motherboard.

Mumbodog · 05-Nov-2009, 04:44 PM #4

If the problem started after the ram upgrade, ram would be my first suspect.

TheoriginalPC · 05-Nov-2009, 06:23 PM #5

well i also recently upgraded to windows 7, but the i got the ram after i upgraded. i do not recall having this be4 the ram change though. i did all you recommended and will see if it happens again. thanks alot

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