Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows 7 Windows 7
Search Search
Search for:
Tech Support Guy > > >

Windows 7 Desktop & Taskbar Keep Refreshing


(!)

cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
24-Apr-2010, 10:45 PM #1
Windows 7 Desktop & Taskbar Keep Refreshing
Noticed this problem began just a couple of days ago. Basically what happens is every 30 seconds or so, the icons on the taskbar turn blank and refresh themselves. The same happens with the icons on the desktop page. Have AVG security and ran a scan yet it turned up nothing. Also ran a scan using Malwarebytes Anti-Malware and it too turned up nothing.

Computer Specs (new to this so forgive me if I leave something crucial out)

Genuine Intel(R) CPU T1350 @ 1.86 GHz 933 MHz
Installed Memory (RAM) : 1.00 GB
32 Bit operating system
Been running Windows 7 Ultimate for almost a month now.

The refreshing usually doesn't take more than a second or two but every now and then windows will crash and reset itself. Also, sometimes it gets stuck refreshing itself and that is quite annoying.

Thanks for any and all help!
antech's Avatar
Computer Specs
Account Disabled with 1,427 posts.
 
Join Date: Feb 2010
Location: I cant live in one place!
Experience: Get all things wrecked up
25-Apr-2010, 01:59 AM #2
Consider reinstalling the graphic card drivers.


Follow the below instructions Carefully:
1. Download HiJackThis from the link in my signature
2. Run a Scan.
3. Save a Logfile(On your Desktop)
4. DO NOT FIX ANYTHING BY YOURSELF.
(Fixing Anything Might cause Unwanted System Instability,BSOD's and Even Render your System Unusable)
5.Copy and Paste all the contents
6. Paste them in the reply Window
cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
25-Apr-2010, 10:51 AM #3
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:49 AM, on 4/25/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

--
End of file - 6231 bytes
antech's Avatar
Computer Specs
Account Disabled with 1,427 posts.
 
Join Date: Feb 2010
Location: I cant live in one place!
Experience: Get all things wrecked up
25-Apr-2010, 10:56 AM #4
I cant figure out anything by seeing the log.
Run a Quick Scan using SAS and MalwareBytes.
Did the problem persisted from the fresh install of windows 7?
Consider upgrading the graphic card drivers if any updates are available
Rich-M's Avatar
Computer Specs
Member with 22,220 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
25-Apr-2010, 11:16 AM #5
I agree I would run malwarebytes for sure, it feels like there is some spyware there but I can't see it and I hope you realize Avg could be worse than useless for protection these days.
antech's Avatar
Computer Specs
Account Disabled with 1,427 posts.
 
Join Date: Feb 2010
Location: I cant live in one place!
Experience: Get all things wrecked up
25-Apr-2010, 11:36 AM #6
Whats the status cd?
BTW,whats your graphic card model no?
cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
25-Apr-2010, 01:04 PM #7
Still running the SAS scan; it's only turned up an adware tracking cookie thus far. The malwarebytes scan didn't turn up anything.
Sorry for the dumb question, but I can't figure out how to find the graphics card model no.
cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
25-Apr-2010, 01:05 PM #8
Also, rich, what would you recommend for anti-virus protection?
Rich-M's Avatar
Computer Specs
Member with 22,220 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
25-Apr-2010, 01:28 PM #9
Quote:
Originally Posted by cd2702 View Post
Also, rich, what would you recommend for anti-virus protection?
I only recommend Nod32 4.0 or Kaspersky Antivirus 2010 these days as I have yet to see an infected pc with either one onboard.
cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
25-Apr-2010, 01:32 PM #10
Thanks rich, I'll make the switch soon as I can.

The SAS scan just finished. I have 72 items of "Adware Tracking Cookies" and 2 items of "Unclassified Unknown Origin".

The two unclassified items are :
L:\12_30_09\!KILLBOX\AMSTREAMD.DLL(1)
L:\12_30_09\!KILLBOX\AMSTREAMD.DLL(2)
Rich-M's Avatar
Computer Specs
Member with 22,220 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
25-Apr-2010, 01:34 PM #11
Well the tracking cookies don't mean much and many do not consider them a problem at all, while I do in large quantities, but the "unclassifieds" could either be false positives or the answer.
cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
25-Apr-2010, 07:56 PM #12
Well I cleared the items that SAS found and the problem still persists!
Rich-M's Avatar
Computer Specs
Member with 22,220 posts.
 
Join Date: May 2006
Location: Eastern Pa
Experience: Advanced
26-Apr-2010, 12:12 AM #13
I have asked for a malware specialist to read this log, but before they get here please uninstall the torrent downloader which they will ask you to do anyway.
cd2702's Avatar
cd2702 cd2702 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Apr 2010
Experience: Beginner
26-Apr-2010, 01:17 AM #14
Alright will do Rich. Thanks for the help.
dvk01's Avatar
dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,624 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
26-Apr-2010, 03:19 AM #15
before going any further with this one
  • Please go here using Internet Explorer.
  • Click on "Windows Validation Assistant"
  • Click on the "Validate Now" button.
  • Be patient while the ActiveX loads, do not click on any links.
  • Read the instructions on this page while it's loading. You will be prompted to install - click YES.
  • Enter your product key then click "continue"
  • When it says "Validation Complete" please click "Continue to return to your previous activity"
  • Copy what it says and paste it here.


I have never seen windows 7 ultimate on such a low spec computer so need to ensure it is a legitamte version of windows that has been installed
__________________
Derek Microsoft MVP/Windows - Security | Thespykiller | How to protect yourself and other Security Advice
Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
refreshing

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


Similar Threads
Title Thread Starter Forum Replies Last Post
Windows 7 & Directx 11 Problem Wonderland_x3 Windows 7 0 21-Feb-2010 07:39 PM
windows 7 keeps asking to correct screen resolution dominiquelemoine Windows 7 2 11-Feb-2010 06:51 AM
Solved: comodo firewall & windows 7 64 bit home prem wtxcowboy General Security 4 26-Jan-2010 10:34 AM
Putty & Windows 7 elfuser All Other Software 5 18-Dec-2009 02:51 AM
Solved: Windows 7 Freezes (Desktop/Taskbar) Zortrox Windows 7 5 11-Dec-2009 10:32 PM

WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑