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windows 7 disk read error


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29-Apr-2010, 05:39 AM #1
windows 7 disk read error
Hi, I installed windows 7 recently and had no problems, then I started adding external hard drives, only to find windows 7 would hold with a flashing curser, when i disconected the hard drives wand rebooted win7 it would start normaly, so for a couple of weeks if I needed to reboot I would disconect the hdd`s, but for the last week new errors are occurring, if my comp reboots itself I get an error message saying disk read error press alt delete etc to restart, then I sometimes get another error message saying boot image corrupt, if i restart again it sometimes go`s into win 7 repair after the attempted repair i get a message saying win7 has a problem communicating with a device like a hdd, it also says status: OxcOOOOOe9 info: an unexpected I/O error has occurred.
could this mean the Hdd drive is on its way out, any help guys, I am pannicking a little, I have some very important docs on the hard drive. thanks
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29-Apr-2010, 06:50 AM #2
Hi Guys, after 20 or so attempts at rebooting it finaly kicked in, and started so at least I can get my docs off the hdd drive, but can anyone help with sorting this so it dosent repeat. cheers
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29-Apr-2010, 07:57 AM #3
Ok you need to be more specific, the I/O error you've mentioned...does it say which partition / drive ? post a screen shot / there will events in the Event Viewer fire that up to find out.Start>Run> eventvwr.msc
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29-Apr-2010, 08:12 AM #4
Hi, firstly thanks for the help, The I/O message mentions no partition, I have started the event viewer, but there is so much information I dont know what to look for, can you be more specific in what info you want me to extract please
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29-Apr-2010, 08:20 AM #5
In Event Viewer Under, Expand Windows Logs then Right click on System, select Filter Current Log, Now under Event Level Select Critical, Warning, & Error, You will have the list of errors, Now look for "disk" under Source.
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29-Apr-2010, 08:53 AM #6
Ok done that but there is nothing showing for disc for the last 24hrs
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29-Apr-2010, 09:00 AM #7
Any Unusual errors you see? also check the same under Applications
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29-Apr-2010, 09:09 AM #8
Log Name: System
Source: atapi
Date: 28/04/2010 18:17:00
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Peter-PC
Description:
The driver detected a controller error on \Device\Ide\IdePort0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="atapi" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-04-28T17:17:00.718750000Z" />
<EventRecordID>93691</EventRecordID>
<Channel>System</Channel>
<Computer>Peter-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Ide\IdePort0</Data>
<Binary>0000100001000000000000000B0004C004000000850100C00000000000000000000 000000000000000000000000000000000000005100000</Binary>
</EventData>
</Event>

this seems to be the most error also this one mentions an I/O error

Log Name: System
Source: volsnap
Date: 29/04/2010 02:04:38
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Peter-PC
Description:
The shadow copies of volume C: were aborted because of an IO failure on volume C:.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="volsnap" />
<EventID Qualifiers="49158">14</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-04-29T01:04:38.076171800Z" />
<EventRecordID>93758</EventRecordID>
<Channel>System</Channel>
<Computer>Peter-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolumeShadowCopy1</Data>
<Data>C:</Data>
<Data>C:</Data>
<Binary>0000000003003000000000000E0006C00A000000850100C00000000000000000000 0000000000000</Binary>
</EventData>
</Event>
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29-Apr-2010, 09:19 AM #9
Now the question is which drive is connected through IDE? DVD ROM / the Internal Hard Drive.

as ATPI is most of the time related to your CD/ DVD Rom

Buy a IDE Cable they are really cheap & then see if you get any issues.
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29-Apr-2010, 09:31 AM #10
both are connected on same cable plu 2nd hdd
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29-Apr-2010, 09:42 AM #11
Buy a IDE Cable they are really cheap & then see if you get any issues.



Also this may be a power issue, i was once facing similar issue, my DVD-ROM would disappear or the hard drive partition would disappear or give me I/O error. I changed the Power Supply & it works now.
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29-Apr-2010, 09:45 AM #12
ok many thanks for you help
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