[Marine41991]

Hello all,
Heres my problem that I have been having,
I wanted to use Microsoft Security Essentials as it was highly recommended to me.
But when I download it and it comes to the 'validation' page to see if my computer is windows genuine it just freezes and then says 'Microsoft security essentials has stopped working' .
My computer is genuine though, and I activated it on their website too!

So if anyone could help me with this problem that would be amazing!

[wtxcowboy]

where are you downloading the setup file from? are you saving it to your desktop or are you clicking "run" when it downloads? try the new beta from connect.microsoft.com.https://connect.microsoft.com/securityessentials

[jmatt]

[QUOTE=Marine41991;7513695]Hello all,
'Microsoft security essentials has stopped working' .

G'day Marine41991, very common problem with 64bit W7, I looked at 7 or 8 sites, plenty of fixes for XP, W7 users switched to Avast.

Microsoft security essentials has stopped working

http://www.google.com.au/#hl=en&q=Mi...775a7d42b83b3b

[Marine41991]

Hey guys!

Well I did try the beta, and once it started to 'install' the same thing happened 'microsoft secutrity essentials has stopped working'.

At first I tried to just 'run' it after it downloaded on the web browser. After that didn't work, I dragged it to the desktop and tried to install it from their. The same thing happened as before.

I have also tried to follow the steps that some people used that helped them on other forums.
This site here:
http://social.answers.microsoft.com/...e-835910633110

Has great steps to fix the problem. But the thing is, I can't access my 'Application Data' file, nor can I find a file called Windows Genuine Advantage.

Thanks for your posts!

[TerryNet]

Do you have a security suite or anti-spyware application that could be objecting to MSE? Or one that was uninstalled but did not go away completely and cleanly?

[Marine41991]

Well I have AVG 9.0 as of now.
I also have some tools to remove spyware like Avira AntiVir, but that doesn't run unless I'm doing a spyware scan.

[jmatt]

[QUOTE=Marine41991;7515093]Hey guys!

This site here:
http://social.answers.microsoft.com/...e-835910633110

That's what I was saying, they are for XP.

[helpful]

Try checking under C:\ProgramData\Windows Genuine Advantage\Data instead for Vista/Windows 7

[Marine41991]

I did find C:\ProgramData but I did not find Windows Genuine Advantage in it.

Thanks for the post!

Oh and I am running on Windows 7 64Bit

[TerryNet]

I don't find "Windows Genuine Advantage" anywhere on my Windows 7 systems. And I have genuine systems and MSE installed and running.

Suggest you remove AVG, or at least try the install of MSE with AVG disabled.

[Marine41991]

Alright, thanks pal!
I will install it without AVG on.
And how is MSE working for you?

[Rich-M]

Uninstall Avg and Avira, as those are antivirus programs and you should never install more than one antivirus program at a time. Antispyware programs you can but neither of those are.

[TerryNet]

And how is MSE working for you?

Haven't had a single problem on XP, Vista or Windows 7. That's why I'm so puzzled that you are having this issue. I "fired" AVG free anti-virus and Norton Anti-virus (only on one system) shortly after MSE came out. I did uninstall those applications before installing MSE.

[Rich-M]

I also have it working on a Vista 64 bit and a Windows 7 64 bit without any issues.

[Marine41991]

Alright guys and gals, I finally installed MSE without any problems!
What I had to do was uninstall AVG and Avira (even though Avira doesn't run on startup)
And after that I had to install Windows 7 again (not a format, because I kept all of my previous files from before) and then installed MSE without a hitch!

Thanks to everyone who tried to help me out and succeeded!