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Can't Turn on Windows Defender

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webmanoffesto's Avatar
Member with 48 posts.
 
Join Date: Jun 2010
Experience: Intermediate
29-Jul-2010, 04:54 AM #1
Can't Turn on Windows Defender
I have a new W7 install. I want to turn on Windows defender. But I open the program, I get dialog box,
Defender is turned off
click here to turn it on
I click
then I get the spinning circle, and that never stops

Then I get the Service is Off please restart. Doing that has not resolved the problem yet.

How do I fix this?

webmanoffesto's Avatar
Member with 48 posts.
 
Join Date: Jun 2010
Experience: Intermediate
29-Jul-2010, 05:14 AM #2
webmanoffesto's Avatar
Member with 48 posts.
 
Join Date: Jun 2010
Experience: Intermediate
29-Jul-2010, 06:26 AM #3
Attempted to follow instructions at http://support.microsoft.com/kb/931849
and I got the error 0x80070005

I found these
http://www.systemtools.com/board/For...ML/000025.html
http://forums.techarena.in/tips-tweaks/1020365.htm

but haven't tried them yet, maybe later today.

(I'm finding Clipboard Magic's ability to capture copied text and also screencaps useful. http://www.mjtnet.com/downloads.htm )

dvk01's Avatar
Moderator & Malware Removal Specialist with 37,223 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
29-Jul-2010, 08:02 AM #4
what antivirus do you ahve instaled

defender gets turned off and disabled with many antiviruses including Microsoft MSE
webmanoffesto's Avatar
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29-Jul-2010, 10:46 AM #5
I'm using Microsoft Security Essentials.

Quote:
Originally Posted by dvk01 View Post
defender gets turned off and disabled with many antiviruses including Microsoft MSE
That would be strange. Why would MSE shut off Defender?

How do I resolve this problem?
dvk01's Avatar
Moderator & Malware Removal Specialist with 37,223 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
29-Jul-2010, 10:55 AM #6
you don't resolve it

MSE does the same job as defender but more so it turns defender off. There is NO need for defender when MSE is installed

Defender is a cut down application that protects against some adwares & spyware but not viruses or most trojans. . MSE is a full fledged antimalware program that is designed to protect you against everything
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webmanoffesto's Avatar
Member with 48 posts.
 
Join Date: Jun 2010
Experience: Intermediate
29-Jul-2010, 12:35 PM #7
Okay, Thanks.
Reply

Tags
defender, error code, windows 7 32-bit, windows defender

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