There's no such thing as a stupid question, but they're the easiest to answer.


Search Search
Search for:
Tech Support Guy > > >

Solved: BSoD - "CACHE_MANAGER" BCC: 0x00000034


Dr_Squatch's Avatar
Dr_Squatch Dr_Squatch is offline
Computer Specs
Junior Member with 2 posts.
Join Date: Jan 2011
Experience: Advanced
14-Jan-2011, 07:17 AM #1
Solved: BSoD - "CACHE_MANAGER" BCC: 0x00000034
I used to only occasionally get this error but recently it's become more of an issue, happening almost every time I start my new laptop.

First, some info.

The error is occurring on a brand new Toshiba Qosmio X505-Q898 laptop.
It is running Windows 7 Home Premium 64 bit and has 6GB physical memory.

Here's a snapshot of the most recent crash.

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: Ntfs.sys


If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000034 (0x0000000000050830, 0xfffff88003538198, 0xfffff88003537a00,

*** Ntfs.sys - Address 0xfffff8800145c999 base at 0xfffff88001445000 DateStamp
And the BlueScreenView

Bug Check String: CACHE_MANAGER
Bug Check Code: 0x00000034
Parameter 1: 00000000`00050830
Parameter 2: fffff880`03538198
Parameter 3: fffff880`03537a00
Parameter 4: fffff800`03305ddd
Caused by Driver: Ntfs.sys
Caused by Address: Ntfs.sys+17999


I know this error is usually caused by a lack of physical memory but considering this is a new laptop with 6 gigs of ram this definitely shouldn't be happening.

I originally thought it may have been a driver causing the error but each time a different driver seems to be the cause and I have run the driver verifier manager using the Special Pool, Pool Tracking, and Force IRQL checking options with no flags leading me to believe that I may have a defective stick of ram though I've tried each one individually and it still happens.

Dr_Squatch's Avatar
Dr_Squatch Dr_Squatch is offline
Computer Specs
Junior Member with 2 posts.
Join Date: Jan 2011
Experience: Advanced
17-Jan-2011, 02:34 AM #2
I replaced every stick of ram and the problem seems to have resolved itself.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

0x00000034, blue screen, bsod, cache_manager

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

Similar Threads
Title Thread Starter Forum Replies Last Post
Bsod mrwonder808 Windows 7 12 18-Jan-2011 05:05 AM
BSOD Help! Smox03 Windows 7 30 05-Sep-2010 06:57 PM
BSOD-0x0000007B (0xF79c7528,0x00000034,0x00000000,0x00000000) dpalamar Virus & Other Malware Removal 0 29-Jan-2010 04:45 PM
Blue Screen 0x0000007b 0xba4c3524 0x00000034 PLEASE HELP~! gip213 Windows XP 2 29-Nov-2009 07:19 AM
BSOD after login [malware help needed, moved from XP] team3d Virus & Other Malware Removal 3 22-Nov-2009 11:26 PM

You Are Using: Server ID
Trusted Website Back to the Top ↑