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windows media player can't open any video file


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cybernetics's Avatar
cybernetics cybernetics is offline
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22-Jan-2011, 05:54 AM #1
windows media player can't open any video file
yesterday i made a clean installation of windows 7 in my notebook
but i'm not able to play any video file in wmp 12 . i can play the mp3s though
it worked fine before i reinstalled the OS
whenever i try to open a video file it says wmp has stopped working and gets closed
pls guide me what to do
thnx in advance...

I've tried reinstalling the player, i've repaired it using Fix WMP , i've cleaned up the registries using ccleaner but no luck yet..

Last edited by cybernetics; 22-Jan-2011 at 07:40 AM..
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22-Jan-2011, 12:46 PM #2
is wmp enabled(delayed start) in services,
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22-Jan-2011, 07:06 PM #3
I've had a simular problem wmp 12 is built in to windows7 so it cannot be redownloaded most probly a file was missing when you reinstalled. Fixed my problem by downloading vlc http://download.cnet.com/VLC-Media-P...-10267151.html and using it instead of wmp12.
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22-Jan-2011, 09:05 PM #4
interloper007
i've already installed vlc but the sound quality u get is not up to that of wmp
everything else is fine though
but i still want my wmp to work..

Last edited by cybernetics; 22-Jan-2011 at 09:28 PM..
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22-Jan-2011, 09:18 PM #5
@ huggie54
Quote:
Originally Posted by huggie54 View Post
is wmp enabled(delayed start) in services,
no it's not enabled..
how to do it??
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22-Jan-2011, 09:48 PM #6
Windows does not have video codecs installed by default.
Did you install a codec pack the last time,like klite or shark007
or another?
Web videos will probably need you to install flash player.
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23-Jan-2011, 12:09 AM #7
Quote:
Originally Posted by leroys1000 View Post
Windows does not have video codecs installed by default.
Did you install a codec pack the last time,like klite or shark007
or another?
Web videos will probably need you to install flash player.
yea i've installed klite
it's not even playing wmv file which is in-built let alone avi..
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23-Jan-2011, 12:25 AM #8
here is the problem description..

Fault bucket 2061842917, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: wmplayer.exe
P2: 12.0.7600.16667
P3: 4c7dc5a1
P4: evr.dll
P5: 5.0.1.1
P6: 4549bcff
P7: c0000005
P8: 0000feb3
P9:
P10:

Attached files:
C:\Users\Pallav\AppData\Local\Temp\WER15F7.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Pallav\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ wmplayer.exe_3c3c1e269bcf25c495b13fef1d3a2815145583_10262765

Analysis symbol:
Rechecking for solution: 0
Report Id: 97faee5c-26af-11e0-90d9-001dba040fbf




Faulting application name: wmplayer.exe, version: 12.0.7600.16667, time stamp: 0x4c7dc5a1
Faulting module name: evr.dll, version: 5.0.1.1, time stamp: 0x4549bcff
Exception code: 0xc0000005
Fault offset: 0x0000feb3
Faulting process id: 0x1050
Faulting application start time: 0x01cbbabc5711ba51
Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
Faulting module path: C:\PROGRA~1\COMMON~1\ArcSoft\MPEGEN~1\evr.dll
Report Id: 97faee5c-26af-11e0-90d9-001dba040fbf
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23-Jan-2011, 06:25 AM #9
You'lle never fix it until thenext reinstall of the os and that is not a sure fix. I tried for weeks to fix mine.
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23-Jan-2011, 06:41 AM #10
Quote:
Originally Posted by interloper007 View Post
You'lle never fix it until thenext reinstall of the os and that is not a sure fix. I tried for weeks to fix mine.
noooooooooooo thnx for discouraging me
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23-Jan-2011, 01:22 PM #11
Try going to start/all programs/accesories.
right click command prompt and click run as administrator.
In the window type sfc /scannow and hit enter.
There is a space between sfc and /scannow
Let the system file checker run until it finishes.
The window will close.
Restart the computer and see if is working.
Worth a shot.
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24-Jan-2011, 02:26 AM #12
Quote:
Originally Posted by leroys1000 View Post
Try going to start/all programs/accesories.
right click command prompt and click run as administrator.
In the window type sfc /scannow and hit enter.
There is a space between sfc and /scannow
Let the system file checker run until it finishes.
The window will close.
Restart the computer and see if is working.
Worth a shot.
i've tried that but it didnt solve the purpose..
it seems like it's crashed

Last edited by cybernetics; 24-Jan-2011 at 02:32 AM..
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24-Jan-2011, 03:51 AM #13
Good luck, I'll be watching.
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24-Jan-2011, 04:17 AM #14
You could try this guys solution: (Just make sure to copy the files he suggest you delete to a flash drive or to a safe area on your hard drive). Or better still, Create a Restore Point before proceeding.

http://zachd.com/pss/pss.html#wmp12

or this Links from Microsoft:
http://windows.microsoft.com/en-US/w...sked-questions

Good luck and hang in there, there is definetly a solution out there for you.
Ray
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25-Jan-2011, 02:48 AM #15
still no solution folks..
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