There's no such thing as a stupid question, but they're the easiest to answer.


Search Search
Search for:
Tech Support Guy > > >

Acer eRecovery Management Stuck!!!


HelplessMan001's Avatar
HelplessMan001 HelplessMan001 is offline
Computer Specs
Junior Member with 8 posts.
Join Date: Nov 2010
11-Feb-2011, 08:36 AM #1
Acer eRecovery Management Stuck!!!
So, I bought an Acer 5742 with Windows 7 last month, and I have reason to believe I was attacked by a virus.

Losing hope, I try using the 4 recovery disks GeekSquad gave me when I bought the computer.
I choose the option to restore my computer to factory defaults while backing up my personal files.

Everything goes smoothly up until the "updating system" part. According to the time-elapsed, it's been 10 hours since its been frozen on 99% (still on Disc 3 of the 4). I'm going to put in Disc 4 and leave it for another couple hours while I go to school.

If I don't see any changes, I'm going to force a shut down and reboot the computer.

Will this harm my computer, and possibly corrupt my system?

(also, I know it's only been 10 hours, but that's still pretty long for system recovery, don't ya think?)
fel1x's Avatar
fel1x fel1x is offline
Computer Specs
Member with 562 posts.
Join Date: Jan 2011
Experience: Intermediate
11-Feb-2011, 11:09 AM #2
not really, cant do any more harm than already as clearly not installing

can you not boot to to recovery console? or use the recovery disc to boot to the image that is on your comp instead of , for now, trying a full reinstall

click the show all bit at bottom of page
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

acer, erecovery, frozen, management, stuck

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

Similar Threads
Title Thread Starter Forum Replies Last Post
Acer Netbook e Recovery Not Working. shanishaja Hardware 0 02-Feb-2011 06:01 AM
Acer eRecovery Management mjchisholm Windows Vista 1 14-Jul-2010 08:19 PM
Solved: Windows Vista / ACER Erecovery issues!!!! StuartM39 Windows Vista 1 04-Sep-2009 10:20 PM
Acer eRecovery Help daisybabe All Other Software 1 25-Oct-2008 08:55 AM
Acer eRecovery Management Tehgame All Other Software 2 17-Oct-2007 12:01 PM

You Are Using: Server ID
Trusted Website Back to the Top ↑