Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Windows 8 Windows 8
Search Search
Search for:
Tech Support Guy > > >

Solved: Windows 8 internet connection problems


(!)

Asurezefer's Avatar
Asurezefer Asurezefer is offline
Member with 7 posts.
THREAD STARTER
 
Join Date: Nov 2012
24-Nov-2012, 06:55 PM #1
Solved: Windows 8 internet connection problems
Hello, I have Windows 8 Pro installed on my laptop. It is an Alienware M17xR3

Ever since I had it installed I've had problems with internet connectivity and I've tried both wired and wireless connections. I've searched and tried everything I could to get it to work but the problems continue. My laptop either connects to a network and then have issues whenever it goes in sleep mode or doesn't connect to a connection at all.

It's extremely irritating and I want to get it fixed right away. Getting help would be very much appreciated it.
DaveA's Avatar
Computer Specs
Trusted Advisor with 11,135 posts.
 
Join Date: Nov 1999
Location: Renton, Washington
Experience: Advanced
24-Nov-2012, 07:52 PM #2
Under the properties of the network devices, set them so that sleep/hibernation will NOT power down the device.
When powered do, then the connection can not be made until the device is restarted.
Asurezefer's Avatar
Asurezefer Asurezefer is offline
Member with 7 posts.
THREAD STARTER
 
Join Date: Nov 2012
24-Nov-2012, 08:08 PM #3
Thank you for the response.

I have checked it so that it stays on. I restarted my computer and tried to connect again, but my connection still reads "Limited"

When I try to troubleshoot, the problem that is listed is
"Wi-Fi" doesn't have a valid IP configuration
cipherprime's Avatar
cipherprime cipherprime is offline
Member with 2 posts.
 
Join Date: Nov 2012
28-Nov-2012, 07:22 AM #4
go to your start screen.
type cmd
right click on the icon and left click on open as administrator
now type "ipconfig /release"
now type "ipconfig /renew"
restart your computer
TerryNet's Avatar
Computer Specs
Moderator with 65,928 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
28-Nov-2012, 10:13 AM #5
What firewall or security suite is, or ever was, on the system?

TCP/IP stack repair options for use with Vista and 7 and maybe 8.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8: <Windows Logo> + x - Command Prompt(Admin)]

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
__________________
Microsoft MVP - Windows Expert - Consumer (since July 2010)
Martyr844's Avatar
Martyr844 Martyr844 is offline
Computer Specs
Member with 33 posts.
 
Join Date: Mar 2012
Location: Minnesota-USA
Experience: Intermediate
28-Nov-2012, 10:25 AM #6
I had some problems when I started with windows 8 as well, except with mine it was that Microsoft had installed an updated driver that my system didn't like, if you uninstall the drivers for your wireless and wired connections under the hardware manager then restart your system it should re-install drivers on its own. I would only do one or the other to start with though in case for some reason it doesn't re-install them.
Asurezefer's Avatar
Asurezefer Asurezefer is offline
Member with 7 posts.
THREAD STARTER
 
Join Date: Nov 2012
29-Nov-2012, 10:16 PM #7
I was able to get it working, thank you all!
TerryNet's Avatar
Computer Specs
Moderator with 65,928 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
30-Nov-2012, 08:54 AM #8
You're welcome. What was the solution?
Asurezefer's Avatar
Asurezefer Asurezefer is offline
Member with 7 posts.
THREAD STARTER
 
Join Date: Nov 2012
04-Dec-2012, 03:48 AM #9
It was your advice about the TCP/IP stack repair option, thank you!
TulsaHank's Avatar
TulsaHank TulsaHank is offline
Member with 1 posts.
 
Join Date: Jan 2013
14-Jan-2013, 04:17 PM #10
Just purchased Lenovo Yoga with Windows 8 and IMMEDIATELY started having internet connection issues with IE, and all of the Microsoft Apps. Almost returned the laptop! Too much work, but tried a search and the TCP/IP stack repair that you recommend worked perfect. EVERYTHING is working like it should. THANK YOU!!!!!!!
TerryNet's Avatar
Computer Specs
Moderator with 65,928 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
14-Jan-2013, 05:20 PM #11
You're welcome, TulsaHank. Thanks for registering to tell us.
XxTammiexX's Avatar
XxTammiexX XxTammiexX is offline
Member with 1 posts.
 
Join Date: Jan 2013
20-Jan-2013, 02:18 PM #12
Windows 8 problem
I have internet connections problem of the same description. Dont quite understand how to do what you said.
I am finding that i cant watch things and limited access comes up alot. i have checked everything and just cant get it to work .
davehc's Avatar
Computer Specs
Trusted Advisor with 1,616 posts.
 
Join Date: Oct 2006
Experience: Advanced
21-Jan-2013, 05:39 AM #13
Best make a new thread, XxTammiexX.
This one has been marked as solved and may not get a good response
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑