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Solved: Can't turn on Firewall


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Abriam26 Abriam26 is offline
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28-Mar-2013, 07:43 AM #1
Solved: Can't turn on Firewall
Hey,

I have Windows 8 for about 2 months now.
It works fine. But I have a problem; I can't turn on Windows Firewall.
It gives an errorcode: 0x80070424

Help me out please :s

Thanks in advance,
Abiram26
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28-Mar-2013, 11:32 AM #2
And, you don't have another firewall or security suite, right?
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28-Mar-2013, 12:03 PM #3
@dai it costs money.

@terrynet yes..
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28-Mar-2013, 01:09 PM #4
The included AV with Windows 8 is Windows defender
Windows defender on Windows 8, is an enhanced version of Microsoft Security Essentials, whereas on precious editions of Windows - Windows Defender was ONLY anti-spyware/adware

If your anti-virus includes a Firewall, or you use a separate 3rd party firewall, it may well prevent Windows firewall from running

Check for Any Possible Third-Party Antivirus or Security Software Conflicts
If you have one installed on your computer, make sure that the firewall protection of that software is disabled before enabling Windows Firewall. It is recommended that you only use one firewall program on your computer to avoid any confusion as to which software will function.
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28-Mar-2013, 09:54 PM #5
sorry thought it was free

run

sfc /scannow

to check if a third party item has altered the system files
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28-Mar-2013, 10:48 PM #6
On the evidence available it is that, as TerryNet asked

Quote:
And, you don't have another firewall or security suite, right?
and Abriam26 replied
Quote:
@terrynet yes..
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29-Mar-2013, 07:03 AM #7
Hmmm; I thought "yes" meant "right" but I suppose it could have meant "wrong."
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29-Mar-2013, 12:04 PM #8
Now you mention it, I am sure you could be right and I was wrong
I read it as YES he did.
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29-Mar-2013, 12:08 PM #9
there is not enough in the reply to be certain what he is actually indicating
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02-Apr-2013, 02:13 PM #10
No, I don't have a anti-virus, malware scanner or anything like that.
I don't want Avast or something like that, because it's a one-year version.
I want a free good one
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02-Apr-2013, 04:55 PM #11
Some of us are content with the firewall and Windows Defender (both included in Windows 8) for our firewall and anti-malware protection.

Inability to turn on the Windows firewall indicates, I think, three possibilities ...

a. some kind of system file trouble--try the SFC /SCANNOW advised by dai;

b. another firewall has turned it off, as described by Macboatmaster. Often OEMs install Norton or McAfee or another product;

c. you are infected; some malware turns off security applications to make their "work" easier.
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02-Apr-2013, 05:04 PM #12
AND I do NOT in anyway mean this dis-respectfully, but on a previous topic you said

Quote:
I'm a bit of a computer tweaker.
and if you HAVE been tweaking 8, it may well be part of the problem

IMHO, it is possibly the least tolerant of tweaks, of any of the Windows OS.

It appears to me, from my little knowledge of it, that tweaks invariably, although they may appear to work OK, seem to cause problems. At the moment I am attributing this to the somewhat - as yet- unknown (at least by me) interaction and relationship between the many aspects of 8 which are new to us all.

Please do as my colleague TerryNet has suggested

If that should not produce any result, please see this
http://windows.microsoft.com/en-gb/w...tart-to-finish

Then I suggest, trying the system admin account and see if it is ON in that account, or can be turned on.
To do that, open a cmd prompt with admin rights and type

net user Administrator /active:yes

key enter and you should receive confirmation that account is enabled.
Type
exit
key enter. cmd prompt will close.

Reboot computer and sign in to system admin account

CAUTION
This account is your failsafe to access the computer, if your account profile should be corrupted.
YOU MUST ENSURE you have Windows Defender enabled in that account and the Firewall.

If you cannot enable the firewall in that account.
Please close and shut down
Sign in with your own account
go back to cmd prompt and type the same cmd, but with the word NO, instead of YES

PLEASE indicate in your reply

1. The result of my colleagues suggestions

2. Is the Firewall enabled in the admin account OR can it at least be turned on in that account

Last edited by Macboatmaster; 02-Apr-2013 at 05:20 PM..
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02-Apr-2013, 11:26 PM #13
referring to Macboatmaster's comment on "tweaking"
Have you, by chance, turned off the service.Worth a look! (Services.msc)
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03-Apr-2013, 09:10 PM #14
I didn't tweak with this computer (yet), since it is only 2/3 months old.
I only tweak with old computers.

I do have McAfee, (it came with this computer)
I don't use it at all. I don't have Norton.

After running sfc/scannow under admin privileges, I got this error message: ''Windows Resource Protection found corrupt files but was unable to fix some of them. [bla bla bla]"
There was a log too, in the windir/logs folder ( http://dl.dropbox.com/u/47988037/CBS.log ) -> it is uploaded to dropbox, because the logfile was too big for the attachment (3 MB), sorry for that.
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03-Apr-2013, 11:35 PM #15
You stated earlier that you did not have a third party antivirus program?
What do you mean by "I do have McAfee, (it came with this computer)
I don't use it at all."
If it is installed, then, whether you use it or not, it is the cause of your problem.
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