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Losing Internet Connection


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KevinDunk's Avatar
KevinDunk KevinDunk is offline
Member with 149 posts.
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Join Date: Oct 2003
30-Aug-2013, 12:42 AM #1
Losing Internet Connection
Hello everyone, I have an HP P7-1446S running Windows 8 and I have a weird problem that has just started. When the computer sits for a time I am losing the internet connection all of a sudden. I have a direct Ethernet connection to the computer and a wireless connection set up and neither work. I have Kaspersky Internet Security for my virus protection. In my power management settings I have sleep disabled. I can't figure out what is going on here can anyone help? thanks in advance for everyone's help!!
TerryNet's Avatar
Computer Specs
Moderator with 67,231 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
30-Aug-2013, 12:47 PM #2
Is this after an idle period, or even when the PC is in use?

Please show for when the connection is good and for when the problem occurs ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
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KevinDunk's Avatar
KevinDunk KevinDunk is offline
Member with 149 posts.
THREAD STARTER
 
Join Date: Oct 2003
30-Aug-2013, 11:52 PM #3
This is after idle time...

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Kevin>ipoconfig/all
'ipoconfig' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Kevin>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : KNH
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : buffalo.rr.com

Ethernet adapter Bluetooth Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
#2
Physical Address. . . . . . . . . : 74-E5-43-94-52-7B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 76-E5-43-DD-A5-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : buffalo.rr.com
Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Eth
ernet Controller (NDIS 6.30)
Physical Address. . . . . . . . . : 78-E3-B5-B3-7F-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8c39:69e3:54c4:add6%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.131(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 30, 2013 10:18:51 PM
Lease Expires . . . . . . . . . . : Saturday, August 31, 2013 10:18:43 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 360244149
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-AB-65-E9-78-E3-B5-B3-7F-DC

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : buffalo.rr.com
Description . . . . . . . . . . . : Broadcom High Performance WLAN Module
Physical Address. . . . . . . . . : 74-E5-43-DD-A5-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.buffalo.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : buffalo.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3800:1166:bc09:4153(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3800:1166:bc09:4153%20(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Kevin>
Attached Files
File Type: txt New Text Document (2).txt (3.6 KB, 30 views)
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