[8dalejr.fan]

What is the EVENT ID: number?

From event viewer, double click on one of the errors, take a screenshot, save it as a jpg and post it here. I'd like to have a look at that.

[Punch Drunk]

(I edited my previous post)

Event ID Number of instances



7000 / 4
7000 / 5
7026 / 1
10005 / approx. 19,700

[Punch Drunk]

[8dalejr.fan]

Just to correct you- Event ID is not the number of instances that the problem occurred, it is simply the code # for the problem you're having. Just like a BSoD with a value of 0x050 doesn't mean it happened 50 times, it is just the code name.

Did you try to start in Safe Mode or remove startup items via MSCONFIG on the 21st at 9:30pm? That would explain why all those things failed to start up in that final screenshot you posted.

I'll try to look into those Event ID's to see what they mean. Have you tried clicking on that link to Microsoft that Event Viewer provides you with? Usually they further explain these kind of things.

The one with SAVScan means that SAVScan (which is a component of Norton AntiVirus) depended on SAVRT (gotta look into that one) which couldn't start because there is a problem with what appears to be an external device (plug and play). Obviously most likely because of that empty device manager you've got there.

[Punch Drunk]

Originally Posted by 8dalejr.fan

Just to correct you- Event ID is not the number of instances that the problem occurred, it is simply the code # for the problem you're having. Just like a BSoD with a value of 0x050 doesn't mean it happened 50 times, it is just the code name.

Yeah, I knew that just didn't phrase it well. There are 19,796 items in the Event Viewer under System. The event ID's with errors are 7000, 7001, 7026 and 10005.

Originally Posted by 8dalejr.fan

Did you try to start in Safe Mode or remove startup items via MSCONFIG on the 21st at 9:30pm? That would explain why all those things failed to start up in that final screenshot you posted.

Nope, didn't mess with it at all yesterday. Must have been when I booted in Safe Mode to run a fix that was recommended earlier in this thread. This whole issue arose because I was trying to instal my new iPod software last night and it won't work, kept saying the USB device didn't recognize it, etc. That's when I went to Device Manager to check for errors and conflicts and noticed it was empty.

Originally Posted by 8dalejr.fan

I'll try to look into those Event ID's to see what they mean. Have you tried clicking on that link to Microsoft that Event Viewer provides you with? Usually they further explain these kind of things.

The one with SAVScan means that SAVScan (which is a component of Norton AntiVirus) depended on SAVRT (gotta look into that one) which couldn't start because there is a problem with what appears to be an external device (plug and play). Obviously most likely because of that empty device manager you've got there.

Checking those links now.

[Rollin' Rog]

What version of PowerChute are you running?

I've seen some similar issues caused by neglecting to update to 7.0:

http://support.microsoft.com/default...b;en-us;555386

http://www.ams-support.com/htmpublic...shutealert.asp

[Punch Drunk]

Originally Posted by Rollin' Rog

What version of PowerChute are you running?

I've seen some similar issues caused by neglecting to update to 7.0:

http://support.microsoft.com/default...b;en-us;555386

http://www.ams-support.com/htmpublic...shutealert.asp

Not an issue.

APC PowerChute Personal Edition v1.5

The above links were for APC Powerchute Business Edition.

UPDATE:
Could a fried USB card be the problem? God, that sounds like an understatement. I have the two USB slots on the front of my Dell and I know I ruined them trying to plug in my headphones. They stopped working. But the ones in the back still work. And this would be about the right amount of time since the problem started. Could it be hardware?

-gk-

[Rollin' Rog]

A bad USB card wouldn't stop all those other services from starting -- at least not if you have disconnected all devices from it.

Is the "dcom server process launcher" set to automatic startup?



When did this problem begin to your knowledge? And what changes preceded it? If it was not too long ago, did you ever try doing a System Restore?

I see Zone Alarm was installed at one time -- is there any correlation?

[Punch Drunk]

Originally Posted by Rollin' Rog

A bad USB card wouldn't stop all those other services from starting -- at least not if you have disconnected all devices from it.

Is the "dcom server process launcher" set to automatic startup?

When did this problem begin to your knowledge? And what changes preceded it? If it was not too long ago, did you ever try doing a System Restore?

I see Zone Alarm was installed at one time -- is there any correlation?

Confirmed: dcom server process launcher is set to automatic
Zone Alarm not a factor, that I'm aware of. Hasn't been installed in over a year.

I tried a restore last not and it failed. It was a restore point from mid October. Anyhting newer would be inside the problem time frame.

Symptom history:
I suspect the problem is 2 to 2.5 months old. First symptom was the excessive delay when clicking on My Computer in Windows Explorer or when doing a Save As... from within an app where if I clicked on the save location box I got a similar delay.

http://forums.techguy.org/windows-nt...very-slow.html

Symptom 2 noticed was yesterday trying to instal iPod software. USB issues. Went to Device Manager to check it out and noticed everything gone. Checked Network Connections on a whim and they're missing too. For all I know it could have been like that since I first noticed symptom 1.

[Rollin' Rog]

Is the Device Manager populated in Safe Mode, and do you have any problems opening My Computer or other folders from there?

[Punch Drunk]

Bump. Sorry, been on an 11 day holiday.

Device Manager is still empty in Safe Mode, although the delay associated with opening My Computer is gone while in Safe Mode.

Maybe it's time to reinstal Windows?

-gk-

[Rollin' Rog]

It may be; I hardly know where to tell you to begin looking for the source of this problem. You have many system drivers not loading according to that one event id.

And the one you have so many instances of, could be due, apparently, to any number of improperly configured or damaged or missing service startups.

http://www.eventid.net/display.asp?e...e=DCOM&phase=1

You might read through some of the possibilities there and check your services profile to see if any crtitical services are missing or disabled.

Check this site and ensure all your services are set to the recommended or default settings. Note if any critical service is missing:

http://smallvoid.com/tweak/winnt/services.html

[Punch Drunk]

Sorry to prolong the agony here. Somewhere along the way within this thread I incorrectly reported my Services status. It turns out that nearly half of my services are stopped. Is this the problem, or merely a symptom of the problem? Meanwhile I'm gearing up to reinstall Windows.

[Rollin' Rog]

It's likely a symptom -- but you need to check the services profile to see if any critical service on which the others may be dependent is missing or disabled.

[flavallee]

This site is a very good site when it comes to researching the SERVICES list and deciding which ones really need to automatically run.

Once the page loads, scroll down until you get to the list.

(I miss BlackViper's old site. His new site is still down)

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