There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
 
Tag Cloud
acer black screen boot bsod computer connection crash css dell display driver drivers email error excel explorer firefox firefox 3 freeze game hard drive internet internet explorer itunes laptop linux malware monitor network networking nvidia outlook outlook 2003 outlook express partition printer problem router slow software sound startup trojan usb video virus vista windows windows xp wireless
Windows NT/2000/XP
Search
Search in:
 
Advanced Search
Tech Support Guy Forums > Operating Systems > Windows NT/2000/XP >
mom.exe


HELLO AND WELCOME! Before you can post your question, you'll have to register -- it's completely free! Click here to join today! We highly recommend that you print a copy of our Guide for New Members. Enjoy!

Closed Thread
 
Thread Tools
cujo668's Avatar
Computer Specs
Member with 89 posts.
 
Join Date: Jun 2006
Experience: Intermediate
13-Apr-2007, 12:17 PM #1
mom.exe
When I start XP pro on my desktop, the first thing that pops up after I log on is a window that says "MOM.exe" failed to initialize.....then my computer freezes. I figured it was a virus maybe, so I reinstalled XP, put anti-virus software on immediately after, and I still got the same message and it still freezes up. Any suggestions?
__________________
Desktop: Intel Celeron 346 3.06Ghz 533FSB Socket 775 , Abit SG-80 Mobo, Seagate 160GB EIDE HD 7200/8MB/ATA-100, 1024 MB PC3200 DDR 400 MHz RAM, ATI Radeon X1300 Pro AGP, Acer AL1916 19" LCD
Elvandil's Avatar
Moderator with 29,450 posts.
 
Join Date: Aug 2003
Location: Vermont
13-Apr-2007, 12:19 PM #2
Try installing the latest ATI driver for your display adapter.
cujo668's Avatar
Computer Specs
Member with 89 posts.
 
Join Date: Jun 2006
Experience: Intermediate
13-Apr-2007, 12:23 PM #3
what if I can't do anything because the computer freezes quickly upon restart?

Last edited by cujo668 : 13-Apr-2007 12:31 PM.
Elvandil's Avatar
Moderator with 29,450 posts.
 
Join Date: Aug 2003
Location: Vermont
13-Apr-2007, 12:36 PM #4
Can you get into Safe Mode?
ODIN 0ERO's Avatar
ODIN 0ERO
Guest with n/a posts.
 
13-Apr-2007, 12:42 PM #5
According to this its spyware:
Code:
http://www.symantec.com/smb/security...013-99&tabid=2
From bottom of page:
# Runs silently and takes screenshot periodically or when it detects certain keywords.

# The risk's main interface is accessible by executing the program and entering a password. Both time interval between screenshots and keywords can be configured.

(( I would try to verify the same or similar files and registry keys exist first though, since you might have the 3D Model of Moscow or other legitimate software installed:

Code:
http://www.mom.ru/Engl/Moredetails.htm
Elvandil's Avatar
Moderator with 29,450 posts.
 
Join Date: Aug 2003
Location: Vermont
13-Apr-2007, 12:49 PM #6
That's a possibility, but mom.exe is also a legitimate part of the ATI driver set.

cujo668: If you can get into Safe Mode, try running Autoruns to determine the origin of the startup. If it is the ATI folder, it's OK.

If you already are using the most recent ATI driver, you could try uninstalling and using the next previous one.
__________________
Microsoft MVP
Windows Shell/User
cujo668's Avatar
Computer Specs
Member with 89 posts.
 
Join Date: Jun 2006
Experience: Intermediate
13-Apr-2007, 04:51 PM #7
I got into safe mode (w/ networking) and I put in the driver cd that came with my graphics card...I know they are old and crummy drivers but its the fastest way to get some decent drivers on there...it froze up during the process of installation. I tried getting into safe mode again, but it it stuck at loading Mup.sys. So now what do I do?
__________________
Desktop: Intel Celeron 346 3.06Ghz 533FSB Socket 775 , Abit SG-80 Mobo, Seagate 160GB EIDE HD 7200/8MB/ATA-100, 1024 MB PC3200 DDR 400 MHz RAM, ATI Radeon X1300 Pro AGP, Acer AL1916 19" LCD
cujo668's Avatar
Computer Specs
Member with 89 posts.
 
Join Date: Jun 2006
Experience: Intermediate
13-Apr-2007, 04:54 PM #8
now it is running some kinda check disk thing.....(windows related?)
Elvandil's Avatar
Moderator with 29,450 posts.
 
Join Date: Aug 2003
Location: Vermont
13-Apr-2007, 05:26 PM #9
If you make it back into Safe Mode, uninstall all the ATI software and reboot before installing new drivers.
cujo668's Avatar
Computer Specs
Member with 89 posts.
 
Join Date: Jun 2006
Experience: Intermediate
13-Apr-2007, 06:19 PM #10
It won't let me back into safe mode or any other mode....Any last suggestions? Thanks for the help so far.
Elvandil's Avatar
Moderator with 29,450 posts.
 
Join Date: Aug 2003
Location: Vermont
13-Apr-2007, 07:16 PM #11
Try booting from the XP CD and running chkdsk from it. If you don't have a CD, you can make one by burning this XP Recovery Console CD image.

What happens when you try Safe Mode or Last Good?
Closed Thread

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who help people like you solve computer problems. See our Welcome Guide to get started.



Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 01:41 PM.
Copyright © 1996 - 2008 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.1.0
Powered by Cermak Technologies, Inc.