Hello & Welcome to Tech Guy Forum.
Which malware did you remove?
I think you need to click on the red / white triangle in the dark blue bar; ask a moderator to transfer your thread to the malware removal forum.
Be sure to read the 1st thread in that forum, a stickie by dvk1.
It may take 24+ hours for a malware removal expert to respond. Be patient.
After the malware removal expert has finished, if your problem persists, they will transfer you back to this forum. You may need to remind the malware removal expert to do that for you, if you still have problems.
Sometimes, when malware infests our computers, files essential to Windows are damaged / corrupted. Sometimes this can be fixed easily.
Sometimes, the only fix is re-format; re-install.
So, while you are waiting for the antimalware expert, begin copying your data to CDs, DVDs, flash drives, or another HDD. Usually, I recommend cloning, using Acronis True Image
www.acronis.com , but with a system that is probably still infected, you might re-infect your system, after the malware removal experts have cleaned your system.
Best of success.
Download 'Hijack This!
http://www.trendsecure.com/portal/en...ols/hijackthis
*Save HJTInstall.exe to your desktop or the folder of your choice.
Restart your computer.
*Doubleclick on the HJTInstall.exe icon on your desktop.
*By default it will install to C:\Program Files\Trend Micro\HijackThis .
*Click on Install.
*It will create a HijackThis icon on the desktop.
*Once installed, it will launch Hijackthis.
*Click on the Do a system scan and save a logfile button. It will scan and the log *should open in notepad.
The log is generally saved in C:\program files\Trend Micro\HijackThis.
*Click on "File". Click on "save as". Save the file as "date"_HJT
Restart your computer.
Open the HJT log.
Select & copy the text.
Return to this thread.
Paste the contents in a reply.
RF123