[zync]

I noticed I keep getting blue screens when flash is on the browser, but not all the time just randomly... weird isn't it?

Fyi I updated flash, no help.

Any ideas?

[Broni]

,,,and the errors say?

[zync]

Hey Broni, thanks for replying and attempting to look professional.

Here's the error I get in the blue screen:
*** STOP: 0x0000008E (0xC0000005, ox89873C0A0xB3884ABC, 0x00000000)

And here's the error signature:
BCCode : 1000000e
BCP1 : C0000005
BCP2 : 89073C0A
BCP3 : B3834ABC
BCP4 : 00000000
OSVer : 5_1_2600
SP : 2_0
Product : 256_1
______________________________________
Hope this helps.

[Broni]

Number of possible causes...
To start with, restart computer in Safe Mode with Networking, and see, if same thing happens.

[zync]

Firefox seems to just freeze and I have to close it and reopen it rather than getting a blue screen.

[zync]

Windows Error Reporting claims it's a hardware error.

* Random Access Memory (RAM)
* System board
* Central Processing Unit (CPU)
* Power supply

[jasaiyajin]

Could be a conflict with your service pack. What's the version you're running?

[AcaCandy]

I'd start with the ram....if you have more than one chip, use each one individually.

[Rollin' Rog]

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to %systemroot%\minidump and copy the last few minidump files to that folder.%systemroot% is normally c:\windows. They are numbered by date. You can paste that address in address bar to get there.
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non-system driver causing the error, if one exists for it.

[ahlaptop]

Definitely test the RAM. I recommend Memtest, which you can get on the Ultimate Boot CD or a Ubuntu Linux CD or by itself. You shut down Windows, boot the CD, and run Memtest. It runs in a loop forever until you stop it, re-running itself. It's an extensive test of RAM but if it doesn't fail in the first minute it probably won't.

I've seen computers actually boot into XP and then randomly blue screen due to bad RAM. Memtest showed lots of errors immediately. Replaced the RAM and all was well.

[zync]

Dumpcheck is attached, thanks.

As for the memtest, where do I get these CD's? Are they free or able to download?

And I just got this computer not to long ago, I have 2 sticks 1 gig each and they are pretty solid, what could be wrong with them?

I was thinking about opening my computer out and using this dust away a friend of mine gave me.

Thanks for replying guys.

[Broni]

http://www.ultimatebootcd.com/

[jasaiyajin]

Testing the ram couldn't hurt, but the OP is saying it's related to FLASH. I've heard of flash causing crashes in certain situations.

[AcaCandy]

If you just got the computer not too long ago, is it still under warranty??????????????

[Rollin' Rog]

They are all complaining about "hardware", eg:

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CPU_CALL_ERROR

In addition to testing the ram -- you want to look at that motherboard with a sharp eye and see if you can note any "bad caps" such as described in this article:

http://www.badcaps.net/ident/


Beginners Guides: Diagnosing Bad Memory


Memtest86 - A Stand-alone Memory Diagnostic

To run a memtest check, download and unzip the ISO file; place a writable CD in the CD drive and "run/open" it. Your burning software should do the rest. Once it is burned boot with it.

If you just return to windows, either it was not burned correctly or your CD drive is not first in the BIOS boot order. On some systems you can select the boot drive by pressing F12 (like F8) early in the boot process.

Do not just copy or drag and drop the ISO. Your burning software must recognize it for what it is to burn it properly.