There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
 
Tag Cloud
access audio avg avg 8 bios blue screen boot bsod computer connection cpu crash css dell desktop dma driver drivers dvd email error excel explorer firefox firefox 3 freeze gimp graphics hard drive hardware hijackthis hjt install internet internet explorer itunes keyboard laptop macro malware monitor motherboard network networking outlook outlook 2003 outlook 2007 outlook express pio problem problems router seo server slow sound sp3 spyware trojan usb video virtumonde virus vista vundo windows windows vista windows xp winxp wireless
Windows NT/2000/XP
Search
Search in:
 
Advanced Search
Tech Support Guy Forums > Operating Systems > Windows NT/2000/XP >
Blue screen help!!!


HELLO AND WELCOME! Before you can post your question, you'll have to register -- it's completely free! Click here to join today! We highly recommend that you print a copy of our Guide for New Members. Enjoy!

 
Thread Tools
DOUG3838's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Jun 2008
Location: Leicestershire united kingdom
Experience: Beginner
29-Jun-2008, 11:13 AM #1
Blue screen help!!!
I wonder if anyone can help me i am new to this game.I am running windows home xp service pack 2 on a dell dimension 3100.i have had the computer from dell 2 yrs and no back up cd,s or win xp came with the computer. So i am in the dark as to what to do? When i start the pc win logo starts up then go,s stright to the BLUE screen then i have funny numbers on the screen STOP 0x00000024.(0X00190203),0Xa823735a80xc 0000102,0x00000000.Can not get into win or safe mode or any other mode for that matter no matter what i try still get the blue stop screen can any one help me idiot,s guide please.
kniht's Avatar
Computer Specs
Senior Member with 1,419 posts.
 
Join Date: May 2006
Location: Mtns. of North Carolina
Experience: Intermediate
29-Jun-2008, 06:00 PM #2
Dell has a restore partition on the hdd. This will restore your system to the way it was from the factory.

Your owner's manual should have instructions on using the Restore feature. If you don't have the owner's manual you can download it here

Here's some information taken from the Owner's Manual:

"NOTICE: Using PC Restore permanently deletes all data on
the hard drive and removes any applications
or drivers installed after you received your computer.
If possible, back up the data before using PC Restore.


To use PC Restore:
1 Turn on the computer and watch the keyboard status lights.
2 Immediately upon seeing the lights flash, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then
restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete."
__________________
"The first job of a true Patriot is to question the Government" Thomas Jefferson
DOUG3838's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Jun 2008
Location: Leicestershire united kingdom
Experience: Beginner
30-Jun-2008, 10:53 AM #3
Unhappy blue sceen help
Thanks for the info but as i have all my college work on my hard drive i don,t want to format my hard drive is there any other way to save my computer.
kniht's Avatar
Computer Specs
Senior Member with 1,419 posts.
 
Join Date: May 2006
Location: Mtns. of North Carolina
Experience: Intermediate
30-Jun-2008, 12:11 PM #4
Do you know of someone that has the XP Home cd sp2 that you could use to boot from and access the recovery console?

I had a similar problem a while back and had to borrow my daughter's XP cd, and it worked to access the recovery console.

If you are able to borrow a cd see this information:

http://support.microsoft.com/kb/228888

The info. has to do with Win. 2k but the instructions will work for XP Home.
__________________
"The first job of a true Patriot is to question the Government" Thomas Jefferson
DOUG3838's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Jun 2008
Location: Leicestershire united kingdom
Experience: Beginner
30-Jun-2008, 02:42 PM #5
Thanks for your help i will give the xp home a try and let you know the out come best regards
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are Off
Refbacks are Off

You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 01:41 AM.
Copyright © 1996 - 2008 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.1.0
Powered by Cermak Technologies, Inc.