[G-Stress]

Hey guys I got a call today from a customer not able to get online. As I get there and begin to troubleshoot, I realize the issue is because some required services are not started. For example the DHCP Client Service and a few others. When trying to start them I got for the DHCP service I got an "Element not found" error and for the rest I got errors that the dependencies/group could not be started.

This is the second time I ran into this issue, today was vista last time was XP and when it was XP even when loggin in as Administrator the services would not start. Any ideas? I didnt have alot of time to troubleshoot so I did a system restore and all was good, but im curious as to what would cause this.

[JohnWill]

This is commonly caused by the installation or removal of applications that affect the TCP/IP stack. Many times a stack repair will fix it.

[Bob Cerelli]

With Vista, if you suspect you have corrupted TCP/IP files, run:

netsh interface ipv4 reset
netsh interface ipv6 reset

Then reboot

[G-Stress]

hmmm... thanks guys i'll definitely keep that in mind and next time give it a try.

[PitBull1]

DHCP Client Service Manages network configuration by registering and updating IP addresses and DNS names.

*If your Internet Service Provider, (ISP) supplies a Dynamic IP Address when ever your machine requires a connection to the Net, set this to Automatic.

If your Internet Service Provider, (ISP) has given you a Static IP, you can disable this service. Test it out and see if you are unsure.

[G-Stress]

Well all the ISP's I've dealt with are always Dynamic so far, the thing that was getting me with the services was that quite a few were stopped and when trying to start them I would get errors that the dependency group failed to start.