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Solved: Registry W32 Time key missing


plschley's Avatar
plschley plschley is offline
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28-Jul-2009, 09:35 AM #1
Solved: Registry W32 Time key missing
I’m having trouble with my time server setup in my 2003 Standard Addition Server. I’m getting a warning (W32Time, event 36) in Event Viewer stating:
The time server has not synchronized system time for 86400 seconds because none of the time server providers have usable time stamps.

The user workstation clocks are off by a few minutes. After some googling, I found what several other network admins have used to repair this. Here is the article:

I was getting this message in my event log on my Windows 2003 server, so I made a few changes. I’m making the Windows Time service get the time from a time server.
Here’s what I did to change it using regedit.exe
Changed to: NTP
Changed REG_DWORD value from 10 to 5.
left this at:,0×1
Then I restarted the Windows Time service and everything has been good since then.

The problem I’m having is I do not have this key: HKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters\NtpServer.
Can I add this key and if so, how? Could that have been the problem?


Last edited by plschley; 28-Jul-2009 at 09:38 AM.. Reason: type-o
wedor's Avatar
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03-Aug-2009, 07:30 AM #2
Have you read this article?
TheOutcaste's Avatar
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05-Aug-2009, 03:49 AM #3
If you are missing the NtpServer value name under the HKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters key you can add it by right clicking in the right pane, point to New, click String Value, and type NtpServer as the Valune Name. Then double click the Value Name to open the Modify dialog and enter,0×1
plschley's Avatar
plschley plschley is offline
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05-Aug-2009, 12:30 PM #4
Thanks everyone. I got it. I remembered how to add the key last week and I see no errors in Event Viewer. . I was just concerned that it would not work. Everything is up and running…. finally!
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