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Touchpad not working, windows 7


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bertiebott34 bertiebott34 is offline
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06-Oct-2011, 05:34 PM #1
Touchpad not working, windows 7
Upon starting up my laptop the touchpad is no longer working, I am currently using a USB mouse but would like to use the touchpad. It have run a troubleshoot and it comes up with a code 10 error. I have also noticed that if i hit Fn and the touchpad button nothing happens but my keyboard will then stop working and i have to hit the power off and then on again and it then works. Also if i scroll over the touch pad my keyboard no longer works and cannot type until again I power off/on.
Please can anyone help with this, I have been looking into this for the last 3 hours and no joy at all
Many thanks
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bertiebott34 bertiebott34 is offline
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06-Oct-2011, 05:36 PM #2
additional note the message that comes up when troubleshooting also says Synaptics PS/2 Port Pointing Device has a driver problem
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06-Oct-2011, 05:55 PM #3
You posted in the Windows Vista section, but your title mentions Windows 7, so I'm not really sure which Windows version you have in that computer.

Go to Control Panel - Device Manager.
Are there any entries there with a ? or ! next to them?

Click the + in Mice and other pointing devices.
If the Synaptics touchpad is listed there, double-click it to open its properties window, then click the "Driver" tab.
What's the driver version listed?

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Tags
code 10, laptop, pad, touch, touchpad

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