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Windows Update Error


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vivalamusic's Avatar
vivalamusic vivalamusic is offline
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07-Jan-2012, 07:54 PM #1
Exclamation Windows Update Error
Hi there,

Recently my Windows Update has not been able to check for updates and install updates. I keep getting the error code: 80096001. I have searched it up online and on the Microsoft website but I tried the solutions and it did not help. Please help, thank you in advance!


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3002 Mb
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Hard Drives: C: Total - 294097 MB, Free - 204446 MB; E: Total - 11143 MB, Free - 1740 MB;
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Mark1956's Avatar
Malware Removal Specialist with 14,080 posts.
 
Join Date: May 2011
Location: Spain
Experience: Advanced
07-Jan-2012, 08:15 PM #2
Have you tried this one.

Try the fix-it that pops up as soon as you open this link: http://support.microsoft.com/kb/971058

Let us know if it works.
vivalamusic's Avatar
vivalamusic vivalamusic is offline
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07-Jan-2012, 11:50 PM #3
Unfortunately, no.
Mark1956's Avatar
Malware Removal Specialist with 14,080 posts.
 
Join Date: May 2011
Location: Spain
Experience: Advanced
08-Jan-2012, 06:05 AM #4
Quote:
1. Click on Start and type services.msc into the search box, then click on services as it appears above. Scroll down the list to Windows Update, right click on it and select stop.
2. Type this into the search/run box %windir%\SoftwareDistribution click on "Software Distribution" in the box above and delete the entire contents of the "Download" folder.
3. Go back and turn the Windows Update service back on.

If that fails follow this:
Type %windir%\WindowsUpdate.log in search box & press Enter
Post the last 100-150 lines in your next reply.
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vivalamusic vivalamusic is offline
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08-Jan-2012, 01:24 PM #5
Here are the last 100-150.


2012-01-07 22:39:36:832 1116 4c6c AU No featured updates notifications to show
2012-01-07 22:39:36:832 1116 4c6c AU UpdateDownloadProperties: 0 download(s) are still in progress.
2012-01-07 22:39:36:834 1116 4c6c AU Triggering Offline detection (non-interactive)
2012-01-07 22:39:36:834 1116 4c6c AU AU setting pending client directive to 'Install Complete Ux'
2012-01-07 22:39:36:834 1116 4c6c AU WARNING: Pending directive, 'Install Complete Ux', is not applicable
2012-01-07 22:39:36:834 1116 4c6c AU AU setting pending client directive to 'Unable To Detect'
2012-01-07 22:39:36:837 1116 4c6c AU #############
2012-01-07 22:39:36:837 1116 4c6c AU ## START ## AU: Search for updates
2012-01-07 22:39:36:837 1116 4c6c AU #########
2012-01-07 22:39:36:854 1116 4c6c AU <<## SUBMITTED ## AU: Search for updates [CallId = {0813527C-FD89-4BD8-96F2-197D48FABDBB}]
2012-01-07 22:39:36:855 1116 51b8 Agent *************
2012-01-07 22:39:36:855 1116 51b8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-01-07 22:39:36:855 1116 51b8 Agent *********
2012-01-07 22:39:36:855 1116 51b8 Agent * Online = No; Ignore download priority = No
2012-01-07 22:39:36:855 1116 51b8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-01-07 22:39:36:855 1116 51b8 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2012-01-07 22:39:36:855 1116 51b8 Agent * Search Scope = {Machine}
2012-01-07 22:39:37:541 1116 7750 AU Getting featured update notifications. fIncludeDismissed = true
2012-01-07 22:39:37:541 1116 7750 AU No featured updates available.
2012-01-07 22:39:37:570 1116 7750 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C
2012-01-07 22:39:37:570 1116 7750 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C
2012-01-07 22:39:50:204 1116 51b8 Agent WARNING: Failed to evaluate Installed rule, updateId = {C0FBD158-5085-4B78-A6B4-9A5FAF2BA15C}.104, hr = 80096001
2012-01-07 22:39:50:380 1116 51b8 Agent WARNING: Failed to evaluate Installed rule, updateId = {9EAD0D6C-5450-47C4-9BEE-B02E098EFF4E}.102, hr = 80096001
2012-01-07 22:39:51:865 1116 4c6c AU Launched new AU client for directive 'Unable To Detect', session id = 0x1
2012-01-07 22:40:06:518 1116 51b8 Agent * Added update {9B873E3E-379D-4E61-B86A-5A8991D97AB7}.100 to search result
2012-01-07 22:40:06:518 1116 51b8 Agent * Added update {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}.104 to search result
2012-01-07 22:40:06:519 1116 51b8 Agent * Added update {7F39F208-D746-4B29-ACF0-CE713C20A6EC}.100 to search result
2012-01-07 22:40:06:519 1116 51b8 Agent * Added update {E01D3C24-0F19-4483-B664-E6387654A2FA}.102 to search result
2012-01-07 22:40:06:519 1116 51b8 Agent * Found 4 updates and 16 categories in search; evaluated appl. rules of 593 out of 1113 deployed entities
2012-01-07 22:40:06:710 1116 51b8 Agent *********
2012-01-07 22:40:06:710 1116 51b8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-01-07 22:40:06:710 1116 51b8 Agent *************
2012-01-07 22:40:06:727 1116 51b8 Report REPORT EVENT: {2BE6873A-FAFD-4885-9CF1-B383E0045375} 2012-01-07 22:39:34:370-0500 1 161 101 {E01D3C24-0F19-4483-B664-E6387654A2FA} 102 80096001 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
2012-01-07 22:40:06:727 1116 77c4 AU >>## RESUMED ## AU: Search for updates [CallId = {0813527C-FD89-4BD8-96F2-197D48FABDBB}]
2012-01-07 22:40:06:727 1116 77c4 AU # 4 updates detected
2012-01-07 22:40:06:727 1116 51b8 Report REPORT EVENT: {ABE55DB7-A372-4C4E-9D0B-1CF48091AF59} 2012-01-07 22:39:34:681-0500 1 161 101 {5EB2D6E8-2FB7-4813-AC05-13C229C4D642} 104 80096001 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
2012-01-07 22:40:06:776 1116 51b8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-01-07 22:40:06:776 1116 51b8 Report WER Report sent: 7.4.7600.226 0x80096001 E01D3C24-0F19-4483-B664-E6387654A2FA Download 101 Unmanaged
2012-01-07 22:40:06:781 1116 77c4 AU #########
2012-01-07 22:40:06:781 1116 77c4 AU ## END ## AU: Search for updates [CallId = {0813527C-FD89-4BD8-96F2-197D48FABDBB}]
2012-01-07 22:40:06:781 1116 77c4 AU #############
2012-01-07 22:40:06:781 1116 77c4 AU No featured updates notifications to show
2012-01-07 22:40:06:782 1116 77c4 AU Setting AU scheduled install time to 2012-01-08 08:00:00
2012-01-07 22:40:06:818 1116 51b8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-01-07 22:40:06:818 1116 51b8 Report WER Report sent: 7.4.7600.226 0x80096001 5EB2D6E8-2FB7-4813-AC05-13C229C4D642 Download 101 Unmanaged
2012-01-07 22:40:06:818 1116 51b8 Report CWERReporter finishing event handling. (00000000)
2012-01-08 00:22:47:666 1116 4c6c AU AU received handle event
2012-01-08 00:22:47:667 1116 4c6c AU AU setting pending client directive to 'Unable To Detect'
2012-01-08 00:22:53:220 1116 4c6c Shutdwn user declined update at shutdown
2012-01-08 00:22:53:220 1116 4c6c AU AU initiates service shutdown
2012-01-08 00:22:53:220 1116 4c6c AU ########### AU: Uninitializing Automatic Updates ###########
2012-01-08 00:22:53:751 1116 4c6c Report CWERReporter finishing event handling. (00000000)
2012-01-08 00:22:54:000 1116 4c6c Service *********
2012-01-08 00:22:54:000 1116 4c6c Service ** END ** Service: Service exit [Exit code = 0x240001]
2012-01-08 00:22:54:000 1116 4c6c Service *************
2012-01-08 11:52:45:865 1128 a60 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
2012-01-08 11:52:45:912 1128 a60 Misc = Process: C:\Windows\system32\svchost.exe
2012-01-08 11:52:45:990 1128 a60 Misc = Module: c:\windows\system32\wuaueng.dll
2012-01-08 11:52:45:865 1128 a60 Service *************
2012-01-08 11:52:46:411 1128 a60 Service ** START ** Service: Service startup
2012-01-08 11:52:46:489 1128 a60 Service *********
2012-01-08 11:52:47:082 1128 a60 Agent * WU client version 7.4.7600.226
2012-01-08 11:52:47:160 1128 a60 Agent * Base directory: C:\Windows\SoftwareDistribution
2012-01-08 11:52:47:238 1128 a60 Agent * Access type: No proxy
2012-01-08 11:52:47:394 1128 a60 Agent * Network state: Connected
2012-01-08 11:53:33:608 1128 a60 Report CWERReporter::Init succeeded
2012-01-08 11:53:33:608 1128 a60 Agent *********** Agent: Initializing Windows Update Agent ***********
2012-01-08 11:53:33:624 1128 a60 Agent *********** Agent: Initializing global settings cache ***********
2012-01-08 11:53:33:624 1128 a60 Agent * WSUS server: <NULL>
2012-01-08 11:53:33:624 1128 a60 Agent * WSUS status server: <NULL>
2012-01-08 11:53:33:624 1128 a60 Agent * Target group: (Unassigned Computers)
2012-01-08 11:53:33:624 1128 a60 Agent * Windows Update access disabled: No
2012-01-08 11:53:33:655 1128 a60 DnldMgr Download manager restoring 0 downloads
2012-01-08 11:53:33:655 1128 a60 AU ########### AU: Initializing Automatic Updates ###########
2012-01-08 11:53:33:655 1128 a60 AU AU setting next detection timeout to 2012-01-08 16:53:33
2012-01-08 11:53:33:655 1128 a60 AU # Approval type: Scheduled (User preference)
2012-01-08 11:53:33:655 1128 a60 AU # Scheduled install day/time: Every day at 3:00
2012-01-08 11:53:33:655 1128 a60 AU # Auto-install minor updates: Yes (User preference)
2012-01-08 11:53:34:232 1128 a60 AU Initializing featured updates
2012-01-08 11:53:34:232 1128 a60 AU Found 0 cached featured updates
2012-01-08 11:53:34:232 1128 a60 AU AU setting pending client directive to 'Unable To Detect'
2012-01-08 11:53:34:248 1128 a60 AU AU finished delayed initialization
2012-01-08 11:53:34:966 1128 a60 Report *********** Report: Initializing static reporting data ***********
2012-01-08 11:53:34:981 1128 a60 Report * OS Version = 6.0.6002.2.0.66304
2012-01-08 11:53:34:981 1128 a60 Report * OS Product Type = 0x00000003
2012-01-08 11:53:35:028 1128 a60 Report * Computer Brand = Hewlett-Packard
2012-01-08 11:53:35:028 1128 a60 Report * Computer Model = HP G60 Notebook PC
2012-01-08 11:53:35:059 1128 a60 Report * Bios Revision = F.35
2012-01-08 11:53:35:059 1128 a60 Report * Bios Name = Default System BIOS
2012-01-08 11:53:35:059 1128 a60 Report * Bios Release Date = 2009-03-04T00:00:00
2012-01-08 11:53:35:059 1128 a60 Report * Locale ID = 1033
2012-01-08 11:53:35:200 1128 a60 AU #############
2012-01-08 11:53:35:200 1128 a60 AU ## START ## AU: Search for updates
2012-01-08 11:53:35:200 1128 a60 AU #########
2012-01-08 11:53:35:215 1128 a60 AU <<## SUBMITTED ## AU: Search for updates [CallId = {60484B51-4C86-46D2-82C8-037726638822}]
2012-01-08 11:53:36:994 1128 f24 Agent *************
2012-01-08 11:53:36:994 1128 f24 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-01-08 11:53:36:994 1128 f24 Agent *********
2012-01-08 11:53:36:994 1128 f24 Agent * Online = Yes; Ignore download priority = No
2012-01-08 11:53:36:994 1128 f24 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-01-08 11:53:36:994 1128 f24 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2012-01-08 11:53:36:994 1128 f24 Agent * Search Scope = {Machine}
2012-01-08 11:53:42:079 1128 f24 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-01-08 11:53:42:126 1128 f24 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2012-01-08 11:53:42:126 1128 f24 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2012-01-08 11:53:46:915 1128 f24 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-01-08 11:53:46:946 1128 f24 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2012-01-08 11:53:46:946 1128 f24 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2012-01-08 11:53:49:255 1128 a60 AU Launched new AU client for directive 'Unable To Detect', session id = 0x1
2012-01-08 11:53:51:860 1128 f24 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-01-08 11:53:51:892 1128 f24 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2012-01-08 11:53:51:892 1128 f24 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2012-01-08 11:53:51:892 1128 f24 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80096001
2012-01-08 11:53:51:892 1128 f24 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80096001
2012-01-08 11:53:52:141 1128 f24 Agent * WARNING: Exit code = 0x80096001
2012-01-08 11:53:52:141 1128 f24 Agent *********
2012-01-08 11:53:52:141 1128 f24 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-01-08 11:53:52:141 1128 f24 Agent *************
2012-01-08 11:53:52:141 1128 f24 Agent WARNING: WU client failed Searching for update with error 0x80096001
2012-01-08 11:53:52:141 1128 844 AU >>## RESUMED ## AU: Search for updates [CallId = {60484B51-4C86-46D2-82C8-037726638822}]
2012-01-08 11:53:52:141 1128 844 AU # WARNING: Search callback failed, result = 0x80096001
2012-01-08 11:53:52:141 1128 844 AU # WARNING: Failed to find updates with error code 80096001
2012-01-08 11:53:52:141 1128 844 AU #########
2012-01-08 11:53:52:141 1128 844 AU ## END ## AU: Search for updates [CallId = {60484B51-4C86-46D2-82C8-037726638822}]
2012-01-08 11:53:52:141 1128 844 AU #############
2012-01-08 11:53:52:141 1128 844 AU Need to show Unable to Detect notification
2012-01-08 11:53:52:141 1128 844 AU AU setting next detection timeout to 2012-01-08 21:53:52
2012-01-08 11:53:52:157 1128 f24 Report CWERReporter finishing event handling. (00000000)
2012-01-08 11:53:57:227 1128 f24 Report REPORT EVENT: {7A2DEB21-8C9F-405C-A9AB-8AD96A12C09B} 2012-01-08 11:53:52:141-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80096001 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80096001.
2012-01-08 11:54:02:141 1128 a60 AU Forced install timer expired for scheduled install
2012-01-08 11:54:02:141 1128 a60 AU UpdateDownloadProperties: 0 download(s) are still in progress.
2012-01-08 11:54:02:141 1128 a60 AU Setting AU scheduled install time to 2012-01-09 08:00:00
2012-01-08 11:54:14:777 1128 f24 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-01-08 11:54:14:777 1128 f24 Report WER Report sent: 7.4.7600.226 0x80096001 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2012-01-08 11:54:14:777 1128 f24 Report CWERReporter finishing event handling. (00000000)
2012-01-08 12:08:06:920 1128 a60 AU ########### AU: Uninitializing Automatic Updates ###########
2012-01-08 12:08:07:523 1128 a60 Report CWERReporter finishing event handling. (00000000)
2012-01-08 12:08:07:616 1128 a60 Service *********
2012-01-08 12:08:07:616 1128 a60 Service ** END ** Service: Service exit [Exit code = 0x240001]
2012-01-08 12:08:07:616 1128 a60 Service *************
2012-01-08 12:09:55:087 1128 36f0 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
2012-01-08 12:09:55:088 1128 36f0 Misc = Process: C:\Windows\system32\svchost.exe
2012-01-08 12:09:55:088 1128 36f0 Misc = Module: c:\windows\system32\wuaueng.dll
2012-01-08 12:09:55:087 1128 36f0 Service *************
2012-01-08 12:09:55:088 1128 36f0 Service ** START ** Service: Service startup
2012-01-08 12:09:55:088 1128 36f0 Service *********
2012-01-08 12:09:55:100 1128 36f0 Agent * WU client version 7.4.7600.226
2012-01-08 12:09:55:102 1128 36f0 Agent * Base directory: C:\Windows\SoftwareDistribution
2012-01-08 12:09:55:102 1128 36f0 Agent * Access type: No proxy
2012-01-08 12:09:55:103 1128 36f0 Agent * Network state: Connected
2012-01-08 12:10:18:886 1128 3754 Report CWERReporter::Init succeeded
2012-01-08 12:10:18:886 1128 3754 Agent *********** Agent: Initializing Windows Update Agent ***********
2012-01-08 12:10:18:886 1128 3754 Agent *********** Agent: Initializing global settings cache ***********
2012-01-08 12:10:18:887 1128 3754 Agent * WSUS server: <NULL>
2012-01-08 12:10:18:887 1128 3754 Agent * WSUS status server: <NULL>
2012-01-08 12:10:18:887 1128 3754 Agent * Target group: (Unassigned Computers)
2012-01-08 12:10:18:887 1128 3754 Agent * Windows Update access disabled: No
2012-01-08 12:10:18:907 1128 3754 DnldMgr Download manager restoring 0 downloads
2012-01-08 12:10:18:909 1128 3754 AU ########### AU: Initializing Automatic Updates ###########
2012-01-08 12:10:18:911 1128 3754 AU # Approval type: Scheduled (User preference)
2012-01-08 12:10:18:911 1128 3754 AU # Scheduled install day/time: Every day at 3:00
2012-01-08 12:10:18:911 1128 3754 AU # Auto-install minor updates: Yes (User preference)
2012-01-08 12:10:19:151 1128 36f0 Report *********** Report: Initializing static reporting data ***********
2012-01-08 12:10:19:151 1128 36f0 Report * OS Version = 6.0.6002.2.0.66304
2012-01-08 12:10:19:151 1128 36f0 Report * OS Product Type = 0x00000003
2012-01-08 12:10:19:218 1128 36f0 Report * Computer Brand = Hewlett-Packard
2012-01-08 12:10:19:218 1128 36f0 Report * Computer Model = HP G60 Notebook PC
2012-01-08 12:10:19:223 1128 36f0 Report * Bios Revision = F.35
2012-01-08 12:10:19:223 1128 36f0 Report * Bios Name = Default System BIOS
2012-01-08 12:10:19:223 1128 36f0 Report * Bios Release Date = 2009-03-04T00:00:00
2012-01-08 12:10:19:223 1128 36f0 Report * Locale ID = 1033
2012-01-08 12:10:21:250 1128 3754 AU Setting AU scheduled install time to 2012-01-09 08:00:00
2012-01-08 12:10:21:252 1128 3754 AU Initializing featured updates
2012-01-08 12:10:21:252 1128 3754 AU Found 0 cached featured updates
2012-01-08 12:10:21:256 1128 3754 AU AU setting pending client directive to 'Unable To Detect'
2012-01-08 12:10:21:269 1128 3754 AU AU finished delayed initialization
2012-01-08 12:10:21:449 1128 3754 AU Getting featured update notifications. fIncludeDismissed = true
2012-01-08 12:10:21:449 1128 3754 AU No featured updates available.
2012-01-08 12:10:22:953 1128 3754 AU AU received approval from Ux for 2 updates
2012-01-08 12:10:22:954 1128 3754 AU AU setting pending client directive to 'Progress Ux'
2012-01-08 12:10:23:138 1128 3754 AU BeginInteractiveInstall invoked for Download
2012-01-08 12:10:23:139 1128 3754 AU Auto-approving update for download, updateId = {E01D3C24-0F19-4483-B664-E6387654A2FA}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2012-01-08 12:10:23:139 1128 3754 AU Auto-approving update for download, updateId = {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}.104, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2012-01-08 12:10:23:139 1128 3754 AU Auto-approved 2 update(s) for download (for Ux)
2012-01-08 12:10:23:140 1128 3754 AU UpdateDownloadProperties: 0 download(s) are still in progress.
2012-01-08 12:10:23:140 1128 3754 AU #############
2012-01-08 12:10:23:140 1128 3754 AU ## START ## AU: Download updates
2012-01-08 12:10:23:140 1128 3754 AU #########
2012-01-08 12:10:23:140 1128 3754 AU # Approved updates = 2
2012-01-08 12:10:23:144 1128 3754 AU AU initiated download, updateId = {E01D3C24-0F19-4483-B664-E6387654A2FA}.102, callId = {F26895AF-C3CC-4293-8A5A-5C45310FE5B8}
2012-01-08 12:10:23:146 1128 3904 DnldMgr *************
2012-01-08 12:10:23:146 1128 3754 AU AU initiated download, updateId = {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}.104, callId = {AAE12EF3-C98C-40EA-9776-F2AD994D6FF9}
2012-01-08 12:10:23:146 1128 3904 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-01-08 12:10:23:146 1128 3904 DnldMgr *********
2012-01-08 12:10:23:146 1128 3904 DnldMgr * Call ID = {F26895AF-C3CC-4293-8A5A-5C45310FE5B8}
2012-01-08 12:10:23:146 1128 3904 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2012-01-08 12:10:23:146 1128 3904 DnldMgr * Updates to download = 1
2012-01-08 12:10:23:146 1128 3754 AU Setting AU scheduled install time to 2012-01-09 08:00:00
2012-01-08 12:10:23:146 1128 3904 Agent * Title = Security Update for Windows Vista (KB2556532)
2012-01-08 12:10:23:146 1128 3904 Agent * UpdateId = {E01D3C24-0F19-4483-B664-E6387654A2FA}.102
2012-01-08 12:10:23:146 1128 3904 Agent * Bundles 1 updates:
2012-01-08 12:10:23:146 1128 3904 Agent * {9EAD0D6C-5450-47C4-9BEE-B02E098EFF4E}.102
2012-01-08 12:10:23:148 1128 3904 DnldMgr *********** DnldMgr: New download job [UpdateId = {9EAD0D6C-5450-47C4-9BEE-B02E098EFF4E}.102] ***********
2012-01-08 12:10:23:317 1128 3904 DnldMgr * BITS job initialized, JobId = {237D47CE-3906-46BE-9AEF-42EB8FF4D3E2}
2012-01-08 12:10:23:395 1128 3904 DnldMgr * Downloading from http://download.windowsupdate.com/ms...d78dcd77ec.exe to C:\Windows\SoftwareDistribution\Download\049780bf2b8a59d4b615734242cbf614\0 324ed991850e28d094011633aa9c4d78dcd77ec (full file).
2012-01-08 12:10:23:541 1128 3904 Agent *********
2012-01-08 12:10:23:541 1128 3904 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-01-08 12:10:23:541 1128 3904 Agent *************
2012-01-08 12:10:23:541 1128 3754 AU Currently showing Progress UX client - so not launching any other client
2012-01-08 12:10:23:542 1128 3904 DnldMgr *************
2012-01-08 12:10:23:542 1128 3904 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-01-08 12:10:23:542 1128 3904 DnldMgr *********
2012-01-08 12:10:23:542 1128 3904 DnldMgr * Call ID = {AAE12EF3-C98C-40EA-9776-F2AD994D6FF9}
2012-01-08 12:10:23:542 1128 3904 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2012-01-08 12:10:23:542 1128 3904 DnldMgr * Updates to download = 1
2012-01-08 12:10:23:542 1128 3904 Agent * Title = Security Update for Windows Vista (KB2393802)
2012-01-08 12:10:23:542 1128 3904 Agent * UpdateId = {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}.104
2012-01-08 12:10:23:542 1128 3904 Agent * Bundles 1 updates:
2012-01-08 12:10:23:542 1128 3904 Agent * {C0FBD158-5085-4B78-A6B4-9A5FAF2BA15C}.104
2012-01-08 12:10:23:545 1128 3904 DnldMgr *********** DnldMgr: New download job [UpdateId = {C0FBD158-5085-4B78-A6B4-9A5FAF2BA15C}.104] ***********
2012-01-08 12:10:23:658 1128 3904 DnldMgr * BITS job initialized, JobId = {E465F46C-80FD-45B2-9644-2224C514E99E}
2012-01-08 12:10:23:736 1128 3904 DnldMgr * Downloading from http://download.windowsupdate.com/ms...b8d378b08e.exe to C:\Windows\SoftwareDistribution\Download\795091ec5f3f7ef0cf4c4a8f60dfbf08\f 8168ee7ee5bd5bf5075376f12c24fb8d378b08e (full file).
2012-01-08 12:10:24:019 1128 3754 AU # Pending download calls = 2
2012-01-08 12:10:24:019 1128 3754 AU <<## SUBMITTED ## AU: Download updates
2012-01-08 12:10:24:036 1128 3754 AU Getting featured update notifications. fIncludeDismissed = true
2012-01-08 12:10:24:036 1128 3754 AU No featured updates available.
2012-01-08 12:10:24:062 1128 3904 Agent *********
2012-01-08 12:10:24:062 1128 3904 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-01-08 12:10:24:062 1128 3904 Agent *************
2012-01-08 12:10:24:063 1128 3930 DnldMgr BITS job {237D47CE-3906-46BE-9AEF-42EB8FF4D3E2} completed successfully
2012-01-08 12:10:24:116 1128 3930 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\049780bf2b8a59d4b615734242cbf614\0 324ed991850e28d094011633aa9c4d78dcd77ec:
2012-01-08 12:10:24:161 1128 3930 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\Download\049780bf2b8a59d4b615734242cbf614\0 324ed991850e28d094011633aa9c4d78dcd77ec
2012-01-08 12:10:24:161 1128 3930 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\049780bf2b8a59d4b615734242cbf614\0 324ed991850e28d094011633aa9c4d78dcd77ec are not trusted: Error 0x80096001
2012-01-08 12:10:24:162 1128 3930 DnldMgr WARNING: File failed postprocessing, error = 80096001
2012-01-08 12:10:24:162 1128 3930 DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/secu/2011/07/mpsyschk_0324ed991850e28d094011633aa9c4d78dcd77ec.exe', Local path = 'C:\Windows\SoftwareDistribution\Download\049780bf2b8a59d4b615734242cbf614\ 0324ed991850e28d094011633aa9c4d78dcd77ec'
2012-01-08 12:10:24:163 1128 3930 DnldMgr Error 0x80096001 occurred while downloading update; notifying dependent calls.
2012-01-08 12:10:24:476 1128 393c AU >>## RESUMED ## AU: Download update [UpdateId = {E01D3C24-0F19-4483-B664-E6387654A2FA}]
2012-01-08 12:10:24:476 1128 393c AU # WARNING: Download failed, error = 0x80096001
2012-01-08 12:10:24:476 1128 393c AU Setting AU scheduled install time to 2012-01-09 08:00:00
2012-01-08 12:10:24:477 1128 393c AU Currently showing Progress UX client - so not launching any other client
2012-01-08 12:10:24:484 1128 3904 Report CWERReporter finishing event handling. (00000000)
2012-01-08 12:10:24:561 1128 3930 DnldMgr BITS job {E465F46C-80FD-45B2-9644-2224C514E99E} completed successfully
2012-01-08 12:10:24:626 1128 3930 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\795091ec5f3f7ef0cf4c4a8f60dfbf08\f 8168ee7ee5bd5bf5075376f12c24fb8d378b08e:
2012-01-08 12:10:24:667 1128 3930 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\Download\795091ec5f3f7ef0cf4c4a8f60dfbf08\f 8168ee7ee5bd5bf5075376f12c24fb8d378b08e
2012-01-08 12:10:24:667 1128 3930 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\795091ec5f3f7ef0cf4c4a8f60dfbf08\f 8168ee7ee5bd5bf5075376f12c24fb8d378b08e are not trusted: Error 0x80096001
2012-01-08 12:10:24:668 1128 3930 DnldMgr WARNING: File failed postprocessing, error = 80096001
2012-01-08 12:10:24:668 1128 3930 DnldMgr Failed file: URL = 'http://download.windowsupdate.com/msdownload/update/software/secu/2010/12/mpsyschk_f8168ee7ee5bd5bf5075376f12c24fb8d378b08e.exe', Local path = 'C:\Windows\SoftwareDistribution\Download\795091ec5f3f7ef0cf4c4a8f60dfbf08\ f8168ee7ee5bd5bf5075376f12c24fb8d378b08e'
2012-01-08 12:10:24:669 1128 3930 DnldMgr Error 0x80096001 occurred while downloading update; notifying dependent calls.
2012-01-08 12:10:24:677 1128 393c AU >>## RESUMED ## AU: Download update [UpdateId = {5EB2D6E8-2FB7-4813-AC05-13C229C4D642}]
2012-01-08 12:10:24:677 1128 393c AU # WARNING: Download failed, error = 0x80096001
2012-01-08 12:10:24:677 1128 393c AU #########
2012-01-08 12:10:24:677 1128 393c AU ## END ## AU: Download updates
2012-01-08 12:10:24:677 1128 393c AU #############
2012-01-08 12:10:24:677 1128 393c AU Setting AU scheduled install time to 2012-01-09 08:00:00
2012-01-08 12:10:24:678 1128 393c AU Currently showing Progress UX client - so not launching any other client
2012-01-08 12:10:24:687 1128 3754 AU Getting featured update notifications. fIncludeDismissed = true
2012-01-08 12:10:24:687 1128 3754 AU No featured updates available.
2012-01-08 12:10:25:137 1128 3754 AU BeginInteractiveInstall invoked for Install
2012-01-08 12:10:25:139 1128 3754 AU Auto-approved 0 update(s) for install (for Ux), installType=0
2012-01-08 12:10:25:139 1128 3754 AU WARNING: BeginInteractiveInstall failed, error = 0x8024000C
2012-01-08 12:10:25:166 1128 36f0 AU AU received handle event
2012-01-08 12:10:25:166 1128 36f0 AU No featured updates notifications to show
2012-01-08 12:10:25:166 1128 36f0 AU UpdateDownloadProperties: 0 download(s) are still in progress.
2012-01-08 12:10:25:167 1128 36f0 AU Triggering Offline detection (non-interactive)
2012-01-08 12:10:25:167 1128 36f0 AU AU setting pending client directive to 'Install Complete Ux'
2012-01-08 12:10:25:167 1128 36f0 AU WARNING: Pending directive, 'Install Complete Ux', is not applicable
2012-01-08 12:10:25:168 1128 36f0 AU AU setting pending client directive to 'Unable To Detect'
2012-01-08 12:10:25:170 1128 36f0 AU #############
2012-01-08 12:10:25:170 1128 36f0 AU ## START ## AU: Search for updates
2012-01-08 12:10:25:170 1128 36f0 AU #########
2012-01-08 12:10:25:186 1128 36f0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {860788DC-3847-42EA-9025-AB14C26B8255}]
2012-01-08 12:10:25:186 1128 3904 Agent *************
2012-01-08 12:10:25:186 1128 3904 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-01-08 12:10:25:186 1128 3904 Agent *********
2012-01-08 12:10:25:186 1128 3904 Agent * Online = No; Ignore download priority = No
2012-01-08 12:10:25:186 1128 3904 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-01-08 12:10:25:186 1128 3904 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2012-01-08 12:10:25:186 1128 3904 Agent * Search Scope = {Machine}
2012-01-08 12:10:36:285 1128 36f0 AU Launched new AU client for directive 'Unable To Detect', session id = 0x1
2012-01-08 12:10:37:488 1128 3904 Agent WARNING: Failed to evaluate Installed rule, updateId = {C0FBD158-5085-4B78-A6B4-9A5FAF2BA15C}.104, hr = 80096001
2012-01-08 12:10:37:644 1128 3904 Agent WARNING: Failed to evaluate Installed rule, updateId = {9EAD0D6C-5450-47C4-9BEE-B02E098EFF4E}.102, hr = 80096001
Mark1956's Avatar
Malware Removal Specialist with 14,080 posts.
 
Join Date: May 2011
Location: Spain
Experience: Advanced
08-Jan-2012, 05:20 PM #6
Yesterdays section of the log is showing failed updates. Today it is showing WARNING: Error: 0x80096001 when verifying trust for ......so it would appear some progress has been made.

The system has to validate the download before it will install it, which it is failing to do, this could be due to some settings in the system.

Follow this guide and again use the Fix-it http://support.microsoft.com/kb/822798. The Fix-it only runs methods 1 to 5 but I think you may need to go through method 7 for this problem.

If this still fails to get the updates installing then I can only suggest a Repair install Vista Repair Install
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Tags
80096001 error, windows update, windows vista 32-bit

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