[jeffreys14b]

Hi tech guys

I've been having blue screens while playing Skyrim and can't pin down the problem. Hope you can help and thank you in advance. Below are the details, the memory dump, and I'll list all the solutions I've tried so far.


Starting in March, after doing a video card driver update, I started getting BSOD bccode 124 while playing Rift. I stopped playing the game so stopped thinking about the issue. Since then I've played many games - beta testing a graphical intense mmo, Sims3, Dragon Age 2, and others. None of those crashed let alone gave me a bsod.

Then I started playing Skyrim again and immediately started seeing frequent BSOD. The errors can occur right away, after 3 hours, or not at all. But the error will repeat if I load a save from right before the crash.

Here's what I've done to try and find the problem. Updated BIOS. Updated chipset drivers. Updated video card drivers. Updated razer naga (mouse) driver. Ran scan disk and found zero bad sectors. Ran Memtest86 1 pass with no errors. Stress tested with FurMark for 12 minutes with no issues. Ran CPUID HW Monitor while playing Skyrim with the highest recorded temp being 65. Reseated my video card and ram. Dusted the inside of the pc. I also ran Asus diagnostics. And here's the one error found - RTC failed its test. Seems like an unlikely cause but I plan to call Asus today.

I'm leaning towards it being some incompatibility between Rift, Skyrim, and latest driver for my video card.

Any other ideas? Thanks for your help

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800A710030
BCP3: 00000000B64EC000
BCP4: 0000000000000135
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: ca361fb4-5cae-42b5-b27f-1e9829bba36c

[Megabite]

Minidump says: Probably caused by : hardware

Could be the video card does not like that game....and 65 is quite warm

[jeffreys14b]

RTC now passes its test, maybe because the BIOS update I did yesterday.
I'll try rolling back the driver on the video card.

(Are you sure that 65 is warm? I've read elsewhere that up to 80 is 'pretty good.')

[Megabite]

Try just letting the PC on without putting it under load....and then check the Video card temps and tell us what it is.

[jeffreys14b]

Bethesda released a beta patch that I installed today, and unless I've just been lucky that has solved issue. Thanks for the help.

[jeffreys14b]

Unfortunately, it was a false alarm. I'm still getting the blue screens. Since then I've tested my GPU and CPU with 3D Mark Vantage. The third test is a cpu test and my pc crashes reliably there.

The cpu was running hot, so I picked up a new cooling system that has reduced cpu temps by 10 degrees and it no longer exceeds 55 c. That has not stopped the blue screens though.

I'm about ready to throw the pc out the window and just start over.

But there is one final thing I want to check on. I investigated the event viewer and matched time stamps to the blue screens. Every single time I had a blue screen, event viewer shows a "coreintegrity" error.

Log Name: Microsoft-Windows-CodeIntegrity/Operational
Source: Microsoft-Windows-CodeIntegrity
Date: 5/30/2012 5:22:02 PM
Event ID: 3002
Task Category: (1)
Level: Error
Keywords:
User: Jeff-PC\Jeff
Computer: Jeff-PC
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CodeIntegrity" Guid="{4ee76bd8-3cf4-44a0-a0ac-3937643e37a3}" />
<EventID>3002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>102</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-05-30T22:22:02.928Z" />
<EventRecordID>151</EventRecordID>
<Correlation />
<Execution ProcessID="2904" ThreadID="2908" />
<Channel>Microsoft-Windows-CodeIntegrity/Operational</Channel>
<Computer>Jeff-PC</Computer>
<Security UserID="S-1-5-21-1119197583-1394728032-2061286878-1000" />
</System>
<EventData>
<Data Name="FileNameLength">62</Data>
<Data Name="FileNameBuffer">\Device\HarddiskVolume1\Windows\System32\drivers\NisD rvWFP.sys</Data>
</EventData>
</Event>

I'm running SFC /scannow (Finished with no integrity violations.) Any ideas how these two things could be related?

[Megabite]

Try a Check disk

Try this click Start>>Run type cmd click Ok.

In the Command Prompt type chkdsk /r click Enter Note there is a space between chkdsk and /r

You will be asked if you want a check disk to run on next startup click Y and then press Enter

Restart your PC

It will run in 5 sections please do not interrupt it let it finish.



If Run is not there.

Right click on an empty place on the bottom task bar and choose Properties then Start Menu tab.....then Customize button
.look down the list for Run Command and put a check beside it
Click OK

Now when you click the Start button you should have run in the menu

[jeffreys14b]

Thanks for the reply Megabite. The code integrity error I was getting was caused by a driver for MS security essentials, so I uninstalled it.

Meanwhile, the new cooler has stopped all the skyrim blue screen crashes I was experiencing (Future Mark's test still crashes though). So looks like I'm good to go for now.