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Blue Screen/ System Shuts down


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DBoogie's Avatar
DBoogie DBoogie is offline
Member with 35 posts.
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Join Date: Apr 2005
Experience: Beginner
10-Jul-2012, 01:13 AM #1
Angry Blue Screen/ System Shuts down
When im browsing or using my computer it will randomly shut down with a blue screen so i reboot and tis message with results is at the desktop:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 84D49A75
BCP3: 92701C68
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini070912-01.dmp
C:\Users\dark stream\AppData\Local\Temp\WER-56437-0.sysdata.xml
C:\Users\dark stream\AppData\Local\Temp\WERBC2.tmp.version.txt

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blues_harp28's Avatar
Trusted Advisor with 15,410 posts.
 
Join Date: Jan 2005
Location: London England
11-Jul-2012, 07:48 PM #2
Either post the Minidump files.
Look in c:\windows\minidump
ZIP them and attach them to your next post.

Right-click the minidump file, select Send To.
Then select Compressed (zipped) Folder.
Windows will compress the file and then save the new zipped file in the same location.

Or download BlueScreenView
http://www.nirsoft.net/utils/blue_screen_view.html
Download link at the bottom of the page.

Download > install.
Once it has scanned > Click on Edit > Select All > File > Save Selected Item
It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.
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DBoogie's Avatar
DBoogie DBoogie is offline
Member with 35 posts.
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Join Date: Apr 2005
Experience: Beginner
11-Jul-2012, 09:20 PM #3
These are the Blue Screenview Scan Results:


==================================================
Dump File : Mini071112-04.dmp
Crash Time : 7/11/2012 8:28:44 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x98026b3f
Parameter 3 : 0x8be04ab4
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+26b3f
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Company : NVIDIA Corporation
File Version : 6.14.10.5673
Processor : 32-bit
Crash Address : nv4_disp.dll+26b3f
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini071112-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini071112-03.dmp
Crash Time : 7/11/2012 1:24:38 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x97c26ef7
Parameter 3 : 0x99120a40
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+26ef7
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Company : NVIDIA Corporation
File Version : 6.14.10.5673
Processor : 32-bit
Crash Address : nv4_disp.dll+26ef7
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini071112-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini071112-02.dmp
Crash Time : 7/11/2012 11:36:59 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xd9d024a4
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x81cf9101
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5acf9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5acf9
Stack Address 1 : ntoskrnl.exe+ae101
Stack Address 2 : ntoskrnl.exe+9b16d
Stack Address 3 : ntoskrnl.exe+7ca4b
Computer Name :
Full Path : C:\Windows\Minidump\Mini071112-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini071112-01.dmp
Crash Time : 7/11/2012 11:31:47 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x8445437f
Parameter 3 : 0x8b2c5b10
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+5437f
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : win32k.sys+5437f
Stack Address 1 : win32k.sys+540a0
Stack Address 2 : win32k.sys+53b9b
Stack Address 3 : win32k.sys+c7ae6
Computer Name :
Full Path : C:\Windows\Minidump\Mini071112-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini071012-01.dmp
Crash Time : 7/10/2012 3:44:36 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00008885
Parameter 2 : 0x828d0ec0
Parameter 3 : 0x8289f0c0
Parameter 4 : 0x00000602
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb91f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bb91f
Stack Address 1 : ntoskrnl.exe+2462e
Stack Address 2 : ntoskrnl.exe+1f8a4
Stack Address 3 : ntoskrnl.exe+1a90d1
Computer Name :
Full Path : C:\Windows\Minidump\Mini071012-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini070912-01.dmp
Crash Time : 7/9/2012 5:50:25 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x84d49a75
Parameter 3 : 0x92701c68
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c9a75
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : win32k.sys+c9a75
Stack Address 1 : win32k.sys+ad77
Stack Address 2 : win32k.sys+b277
Stack Address 3 : win32k.sys+c73ae
Computer Name :
Full Path : C:\Windows\Minidump\Mini070912-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini070612-03.dmp
Crash Time : 7/6/2012 1:14:22 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x0000009a
Parameter 2 : 0x0000faff
Parameter 3 : 0x00000003
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb91f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bb91f
Stack Address 1 : ntoskrnl.exe+c8a4c
Stack Address 2 : ntoskrnl.exe+23584
Stack Address 3 : ntoskrnl.exe+7a13f
Computer Name :
Full Path : C:\Windows\Minidump\Mini070612-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini070612-02.dmp
Crash Time : 7/6/2012 10:54:42 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904aa
Parameter 2 : 0x9ced47f0
Parameter 3 : 0x9ced44ec
Parameter 4 : 0x85af2400
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+75400
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bb91f
Stack Address 1 : Ntfs.sys+19fff
Stack Address 2 : Ntfs.sys+e858
Stack Address 3 : ntoskrnl.exe+461af
Computer Name :
Full Path : C:\Windows\Minidump\Mini070612-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini070612-01.dmp
Crash Time : 7/6/2012 12:32:24 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x98426ef4
Parameter 3 : 0x887bda40
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+26ef4
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 56.73
Company : NVIDIA Corporation
File Version : 6.14.10.5673
Processor : 32-bit
Crash Address : nv4_disp.dll+26ef4
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini070612-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================

==================================================
Dump File : Mini010101-01.dmp
Crash Time : 1/1/2001 2:17:10 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x0000009a
Parameter 2 : 0x00000000
Parameter 3 : 0x00000002
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb91f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18607 (vistasp2_gdr.120402-0336)
Processor : 32-bit
Crash Address : ntoskrnl.exe+bb91f
Stack Address 1 : ntoskrnl.exe+c8a4c
Stack Address 2 : ntoskrnl.exe+23584
Stack Address 3 : ntoskrnl.exe+7a13f
Computer Name :
Full Path : C:\Windows\Minidump\Mini010101-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
Dump File Size : 133,800
==================================================
blues_harp28's Avatar
Trusted Advisor with 15,410 posts.
 
Join Date: Jan 2005
Location: London England
12-Jul-2012, 04:56 AM #4
Crash Time : 7/11/2012 8:28:44 PM
Caused By Driver : nv4_disp.dll
Run a scan at NVIDIA - update drivers.
http://www.nvidia.com/Download/Scan.aspx

Crash Time : 7/10/2012 3:44:36 AM
MEMORY_MANAGEMENT
Run a Mem Test.
http://www.memtest86.com/download.html
http://oca.microsoft.com/en/windiag.asp
Download the ISO file from one of the links above to your desktop.
Then burn the ISO to a Cd.

Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.
It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram and test each Ram stick one at a time.

Guide to using Memtest86+
http://www.bleepingcomputer.com/forums/topic207910.html
-----
You can also run the Mem test from a USB stick
http://www.memtest.org/#downiso
Scroll down to [ Download (Pre-built & ISOs]
Download -Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*
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