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Solved: internet problems(vista32bit)


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redpanda911 redpanda911 is offline
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19-Jul-2012, 08:36 AM #1
Question Solved: internet problems(vista32bit)
trying too reinstall vista on new hard drive,( modern is netgear/virgin media super hub)( CG3101D. 1) entered activation code(np) and then tried to "connect" ( pc does not recognise modem), need the RIGHT drivers to download on hard drive.! can anybody help please!ps modem is running ok on windows 7,my other pc.! i do have a separate flash drive,which i can transfer information,over to other pc.
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etaf   (Wayne) etaf is offline
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19-Jul-2012, 09:18 AM #2
you should not need drivers for that device as its a router

if you re-installed vista - you may need the network adapter drivers

whats the make and model of the pc

post the following information

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Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

how to access device manager for different windows versions
http://www.computerhope.com/issues/ch000833.htm

windows key and pause Key should open to allow device manager to be seen,
on a laptop you may need to use windows key + FN key + Pause Key

if this does not work then

Windows 7 or Vista
Click on the Start Orb
In the Start Search box type
device manager and then press enter

-------------------

Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager


network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here
Full details are here http://library.techguy.org/wiki/TSG_...g_a_Screenshot

Or if you are using Vista/Windows 7 you can use the "snipping tool" which is found in
Start> All programs> Accessories> Snipping Tool
------------------------------------------------------------------------
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Wayne
Please let us know what the final solution was to any problem posted
redpanda911's Avatar
redpanda911 redpanda911 is offline
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19-Jul-2012, 10:58 AM #3
internet problems
thanks for your reply, problem solved, what i had to do is 1) download the realtek ethernet driver (from my other pc) to flash drive,transfer the file to a cd RW,and the transfer again to doc ,and "open files.to update. i made the mistake of thing ing I need the drivers for the modem,and not the ethernet cable I have checked my internet connection and its working ok,np updating windows service pack 2,and then installing windows live essentials.( I will keep the realtek files on disc ,just in case it happens again.) anyway thanks for replying to my problem.
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etaf   (Wayne) etaf is offline
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19-Jul-2012, 11:06 AM #4
your welcome thanks for letting us know
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