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04-Aug-2012, 10:58 PM
#2 | |||||||
| Hello ribrown, Click Start. In the search bar, type MSCONFIG and hit Enter. Click the "Startup" tab. Write down only the names in the "Startup Item" column that have a checkmark next to them. If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column. Submit those names here in a vertical list. Make sure to spell them EXACTLY as you see them there. ------------------------------------------------------------------ Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4. After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it. Allow it to install in its default location - C:\Program Files. After it's been installed, start it and allow its main window to load. Uncheck "Do not show this window when I start HiJackThis". Click on the "Open The Misc Tools Section" button. Click on the "Open Uninstall Manager" button. Click on the "Save List" button. Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad. Return here to your thread, then copy-and-paste the entire file here. Only Trusted Advisors  or Malware Removal Experts  are allowed to analyze HijackThis logs and/or give malware removal advice. [The programs list I'm having you generate is not included in this warning, but HijackThis is a program commonly used for malware removal, so just a heads-up.]------------------------------------------------------------------ Click Start - Run, then type in %temp% and then click OK. Click Start - Run, then type in c:\windows\temp and then click OK. Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them. If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else. If a massive number of files are being deleted, the computer may appear to "hang". Be patient and wait for the deletion process to finish. After it's done, restart the computer.
__________________ I am a junior at the University of Central Florida pursuing a degree in Information Technology and for this summer, I work full time. Due to this, my schedule is very hectic. If I don't reply within 48 hours, send me a PM. Last edited by TheShooter93; 04-Aug-2012 at 11:48 PM.. |
04-Aug-2012, 11:30 PM
#4 | |||||||
| Sorry about that Shooter  Thanks for the heads up have reviewed the Rules Last edited by captainron276; 05-Aug-2012 at 01:01 AM.. |
04-Aug-2012, 11:44 PM
#5 | |||||||
| ribrown, I should be up for another 30-45 minutes, but after that I am going to be calling it a night. I will be on tomorrow morning for a couple hours and can review your post then if I don't get to it tonight.  |
05-Aug-2012, 12:23 AM
#8 | |||||||
| Your welcome and good luck your in good hands |
05-Aug-2012, 12:24 AM
#9 | |||||||
| Hello ribrown, Click Start. In the search bar, type MSCONFIG and hit Enter. Click the "Startup" tab. Remove checkmarks from the following entries: SM56 Helper Win32 Utlity HP QuickPlay HP QuickTouch One Screen Display HP Wireless Assistant Microsoft Windows Operating System Google Desktop HP Quick Launch Buttons HP Health Check Scheduler PivotSoftware DT HPW ArcSoft Connect Realplayer (32-Bit) NVIDIA Compatible Windows 7 Display driver, Version 187,66 HD Audio Control Panel Microsoft Office 2010 Quicktime Adobe Reader and Acrobat Manager iTunes hpwuSchd Application Java (TM) Platform SE Auto Updater 20 Microsoft Windows Operating System Microsoft Windows Operating System HP Total Care Advisor Light Scribe Google Toolbar Notifier Adobe Syatems, Inc. Adobe Gamma Loader Amazon Unbox Video Kodak EasyShare Software Logitech Desktop Messenger Click "OK." Reboot the machine. Once in Windows, you will receive a prompt alerting you of the changes we made. Place a checkmark in the box and click "OK." -------------------------------------------------------------- I will review your list of programs in the morning.
__________________ I am a junior at the University of Central Florida pursuing a degree in Information Technology and for this summer, I work full time. Due to this, my schedule is very hectic. If I don't reply within 48 hours, send me a PM. |
05-Aug-2012, 08:02 AM
#11 | |||||||
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