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Need Help ! my windows vista wont connect to my home internet


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Leesmith888's Avatar
Leesmith888 Leesmith888 is offline
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Join Date: Aug 2012
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18-Aug-2012, 07:54 PM #1
Need Help ! my windows vista wont connect to my home internet
Well I have a hp Pavillion dv2000 i probably had it for over 3 years + ,my family bought comcast internet i've been connected to the internet with comcast internet before but one day it just wouldn't let me go on the internet. but I can connect to other peoples internet net and web around for some reason it wont work for comcast internet and also my other laptop works perfectly fine with comcast internet its just seems to be my laptop that wont work while using it please help and also when its connected it says unidentified network .
ipconfig/all


Windows IP Configuration

Host Name . . . . . . . . . . . . : Leejr-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1D-72-6E-62-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3d41:f994:400:d671%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, August 18, 2012 4:23:57 PM
Lease Expires . . . . . . . . . . : Sunday, August 19, 2012 4:40:29 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-63-AF-05
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C1D753B6-9B66-411D-9004-72DE8AEFC
B7D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{778F4D20-9946-403B-88B3-26726C344
BDF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
etaf's Avatar
etaf   (Wayne) etaf is offline
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Location: Surrey, UK
19-Aug-2012, 08:50 AM #2
------------------------------------------------------------------------
Atheros Wireless Adapter - AR5007EG & AR5007
Over the last couple of years we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

Windows XP:- A driver update has resolved the issue
Windows 7 :- No conclusive results for a fix

The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
Please post back a reply here, and let us know if that works or does not work.
If you post back the make and exact model of the router - we can advise how to disable the wireless security

Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver."

--- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section,

If you post a reply here with the Make and EXACT model of your PC, along with the windows version you are running. we will see if we can find a link to the driver and will post a reply with the link here.

--- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

--- 4) The majority of members, have now used the drivers from the atheros driver site, which has resolved the issue.
- see below for direct links for windows vista and the link for all Atheros adapters and supported operating systems


AR5007
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007 and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


AR5007EG
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


Drivers for the other windows operating system
http://www.atheros.cz/atheros-wireless-drivers.php
You need to look down the page for your particular adapter model and then look across the columns to find your windows version.
Now click on the blue tick mark in the column under your windows version.
This will open another page for that particular adapter and that windows version.

Now click on the download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

Please post a reply here , and keep us informed of the situation and how you finally resolved the issue.

To install the driver you will need to do the following

Extract the downloaded zip file into a folder on the PC
then

For Vista;
> Start Globe
> Control Panel
> System and maintenance
> Scroll down to Device manager
> network adaptors, click on the + >
> Right click on the AR5007(EG) Adapter
> click on Update Driver Software...
> click on Browse my computer for driver software
> click on the Button Browse...
> Locate the folder you extracted the downloaded zip file to
> Next
Click OK and Windows will install the driver for you.

------------------------------------------------------------------------
__________________
Wayne
Please let us know what the final solution was to any problem posted
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Location: Hillsborough county, Florida
Experience: Advanced
19-Aug-2012, 01:30 PM #3
The HP support site lists 55 models for the HP Pavilion dv2000 series laptop, so we need to determine the exact model number laptop you have.

If you don't know for sure, advise us what the product number(P/N) and/or model number(M/N) on the sticker is.

I've browsed through the specs of a few of them and they all appear to have an Intel or Broadcom wireless device.

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Last edited by flavallee; 19-Aug-2012 at 01:36 PM..
Leesmith888's Avatar
Leesmith888 Leesmith888 is offline
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20-Aug-2012, 04:40 AM #4
@etaf I tried to log into the router but it asked for a username and password i left the username blank and typed in admin for password but it wouldnt let me in and the exact model router i have is NETGEAR WNDR3400 also i tried to update my driver but it says its already up to date .
etaf's Avatar
etaf   (Wayne) etaf is offline
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20-Aug-2012, 04:45 AM #5
user manual here
http://snpi.dell.com/sna/manuals/A4231182.pdf

you need admin for both username and password if still using default settings for the router

would you provide
Quote:
If you don't know for sure, advise us what the product number(P/N) and/or model number(M/N) on the sticker is.
Leesmith888's Avatar
Leesmith888 Leesmith888 is offline
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Join Date: Aug 2012
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20-Aug-2012, 04:50 AM #6
Oh yes sorry bout that here it is

Windows Verision - 6.0.6001 Service Pack 1 Build 6001

PC Model - HP Pavillion dv2700 Notebook PC
flavallee's Avatar
flavallee   (Frank) flavallee is offline flavallee is a Trusted Advisor with special permissions. flavallee has a Profile Picture
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Trusted Advisor with 57,754 posts.
 
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20-Aug-2012, 08:45 AM #7
Quote:
Originally Posted by Leesmith888 View Post
HP Pavillion dv2700 Notebook PC
Please submit the product number(P/N) and/or model number(M/N) on the sticker of that laptop so we can verify the exact model that you have.

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connection, internet, vista, windows

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