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Vista freezing on shutdown


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jshep2179 jshep2179 is offline
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19-Aug-2012, 11:38 AM #1
Vista freezing on shutdown
Recently had a problem with vista on startup, was being hit with the blue screen of death and occasional freezing. Not being able to find the problem, and with no sign of any virus in the MBR I was advised to remove AVG as one of the mini dump files suggested this may be the problem. I used the uninstaller and replaced it with Avast which fixed the issue... and seems to have replaced it with the same problem on shutdown.

The windows icons fade as normal, but the screen hangs on my screensaver, and after a minute or two goes to the logging off screen, only to stay there indefinitely, (I left it running the first time and went out for the day to come back and find it was still on). As with the original problem my PC runs great apart from this.
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19-Aug-2012, 11:49 AM #2
Please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread.
Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
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jshep2179 jshep2179 is offline
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19-Aug-2012, 11:51 AM #3
Sorry, should have remembered that from last time.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: AMD Phenom(tm) 9500 Quad-Core Processor, x64 Family 16 Model 2 Stepping 2
Processor Count: 4
RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8400, 256 Mb
Hard Drives: C: Total - 294723 MB, Free - 155046 MB; D: Total - 10519 MB, Free - 1424 MB;
Motherboard: ASUSTek Computer INC., NARRA3
Antivirus: avast! Antivirus, Updated and Enabled
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captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
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19-Aug-2012, 11:56 AM #4
That's OK, you could update your Profile and paste it in there
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captainron276   (Ron) captainron276 is offline captainron276 has a Profile Picture
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19-Aug-2012, 11:59 AM #5
When is the last time you did a Check Disk?

These instructions should be identical for Vista, give it a try.

http://www.w7forums.com/use-chkdsk-check-disk-t448.html
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