[ScottishAdam]

I previously had issues with my HP Pavilon laptop (not having correct drivers etc). I now have Atheros ar5007802.11b/g wireless driver and nvisia nforce networking controller.

I can successfully see all available networks however when I try to connect to one my computer instantly crashes and I am forced to restart it.

This can't be a hardware issue as I can successfully connect to the network when I boot my laptop in safe mode with networking.

Does anyone know what may be causing this? I.E. a driver clash

Thanks

[ScottishAdam]

220 views and not one reply. This is scaring me

[etaf]

the views would be robots trolling the web, looking for emails for spam and search engines indexing sites

have a read here - although it may not all apply - i would recommend you update the driver from the manufacturers website or the Atheros site

------------------------------------------------------------------------
Atheros Wireless Adapter - AR5007EG & AR5007
Over the last couple of years we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

Windows XP:- A driver update has resolved the issue
Windows 7 :- No conclusive results for a fix

The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
Please post back a reply here, and let us know if that works or does not work.
If you post back the make and exact model of the router - we can advise how to disable the wireless security

Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver."

--- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section,

If you post a reply here with the Make and EXACT model of your PC, along with the windows version you are running. we will see if we can find a link to the driver and will post a reply with the link here.

--- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

--- 4) The majority of members, have now used the drivers from the atheros driver site, which has resolved the issue.
- see below for direct links for windows vista and the link for all Atheros adapters and supported operating systems


AR5007
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007 and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


AR5007EG
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


Drivers for the other windows operating system
http://www.atheros.cz/atheros-wireless-drivers.php
You need to look down the page for your particular adapter model and then look across the columns to find your windows version.
Now click on the blue tick mark in the column under your windows version.
This will open another page for that particular adapter and that windows version.

Now click on the download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

Please post a reply here , and keep us informed of the situation and how you finally resolved the issue.

To install the driver you will need to do the following

Extract the downloaded zip file into a folder on the PC
then

For Vista;
> Start Globe
> Control Panel
> System and maintenance
> Scroll down to Device manager
> network adaptors, click on the + >
> Right click on the AR5007(EG) Adapter
> click on Update Driver Software...
> click on Browse my computer for driver software
> click on the Button Browse...
> Locate the folder you extracted the downloaded zip file to
> Next
Click OK and Windows will install the driver for you.

------------------------------------------------------------------------

[ScottishAdam]

I have the latest drivers my laptop tells me. I also know they are correct because it works when I reboot in safe mode with networking. It still crashes the instant I attempt to connect to a network though when in normal mode.

I would really like to get to the bottom of this

Cheers

[ScottishAdam]

Has no one seriously never had this issue before??? Or even something similar

[captainron276]

I would believe Etaf/Wayne over what your laptop is telling you. I have in the past seen where my computer tells me all is updated; but in reality it was not. Do follow the instructions above if you want to get to the bottom of this. You have to start somewhere for a baseline of attack.

[ScottishAdam]

I scanned the drivers I downloaded from the requested website above and it says it is adware and removed it. It is an unofficial Czech website. Really does not look genuine at all. I would rather not install those drivers from that site

[etaf]

so have you actually downloaded and installed the driver from the HP site ?
if not do that first as recommended in 2) above
then
if it helps
have a search of this site and you will see just how many people with that adapter have been resolved by using that site

just use
AR5007
in the search bar above and see

[ScottishAdam]

Thanks for your help guys. I updated the driver and I could connect fine after I done that. I still have one issue in that every time I restart the machine I have to keep updating the driver (in device manager) or it will crash again. It seems the driver update is not saving when shutting the machine down???

[ScottishAdam]

I always get the strangest problems ever. Anyone have a clue how to save the driver update after a restart? Then we can mark this issue as solved

[etaf]

i have never come across that issue before .....
have you tried in safemode at all and install driver

as the PC starts keep tapping F8 - a menu appears - choose
safemode - see if that works

[etaf]

it has been suggested that Atheros uses a service to manage the wireless utility and if it has set the windows version to manual that maybe the issue
http://www.runscanner.net/lib/acs.exe.html

It maybe you need to change the setting to automatic for the windows version or use the Atheros service Atheros Configuration Service

have a look at the services on the PC

Start>control panel> administrative tools>services>
then look down the list and see if
Atheros Configuration Service is on the PC and what the status and setting are - Manual/Automatic - Stopped /started
also take a look at
Wireless Zero Configuration (XP wireless configurations only)
WLAN AutoConfig (Windows 7 & Vista wireless configurations only)

[TerryNet]

Also, sometimes an overzealous anti-spyware application (I think that Spybot is one culprit) will "protect" you by undoing at shutdown or startup any changes made during a session.

[ScottishAdam]

The atheros configuration service is on and automatic. Same with the WLAN AUtoConfig.

It works fine in safemode but I obviously don't want to be on safemode. It is a strange problem and I can't find too much info on it. Any other possible solutions??

Thanks

[ScottishAdam]

I also do not have any spyware on my machine. It was just recently formatted and there is no trace of spyware, cheers